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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

SCHEDULE 14A INFORMATION

Proxy Statement Pursuant to Section 14(a) of the
Securities Exchange Act of 1934
(Amendment No.  )

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H&R BLOCK, INC.

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One H&R Block Way
Kansas City, Missouri 64105

NOTICE OF ANNUAL MEETING OF SHAREHOLDERS
TO BE HELD SEPTEMBER 12, 2019

9, 2021

The annual meeting of shareholders of H&R Block, Inc., a Missouri corporation (the “Company”), will be held at the H&R Block Center located at One H&R Block Way (corner of 13th and Main Streets), Kansas City, Missouri, on Thursday, September 12, 2019, at 8:00 a.m. Central Time. Shareholders attending the meeting are asked to park in the H&R Block Center parking garage located beneath the H&R Block Center (enter the parking garage from either Main or Walnut Street). The meeting will be held for the following purposes:

1.

Date and Time


Virtual Meeting Site
Thursday, September 9, 2021,
8:00 a.m. Central Time
www.virtualshareholdermeeting.com/HRB2021
Items of Business:
Our Board of Directors
Recommends You Vote:
1.
Election of the ten nominees for director named in this proxy statement (See page 56);
FOR each nominee
2.
Ratification of the appointment of Deloitte & Touche LLP as the Company’s independent registered public accounting firm for the fiscal year ending AprilJune 30, 20202022 (See page 6257);
FOR the ratification of the appointment
3.
Advisory approval of the Company’s named executive officer compensation (See page 6358); and
FOR approval, on an advisory basis
4.
To transact such other business as may properly come before the meeting and any adjournment or postponement thereof.

The foregoingThese items of business are more fully described in the proxy statement accompanying this notice.The Board of Directors has fixed the close of business on July 12, 20199, 2021 as the record date for determining shareholders of the Company entitled to receive notice of and vote at the meeting and any adjournment or postponement thereof.

To be admitted to the meeting online, you must enter the Control Number found on your proxy card, voting instruction card, or notice of availability of proxy materials. A list of shareholders entitled to vote at the meeting will be made available during the meeting at the website referenced above.
WHETHER OR NOT YOU EXPECT TO ATTEND THE ANNUAL MEETING VIRTUALLY, WE URGE YOU TO VOTE YOUR SHARES VIA THE TOLL-FREE TELEPHONE NUMBER OR OVER THE INTERNET, AS PROVIDED IN THE ENCLOSED MATERIALS. IF YOU REQUESTED A PROXY CARD BY MAIL, YOU MAY SIGN, DATE, AND MAIL THE PROXY CARD IN THE ENVELOPE PROVIDED.

 
By Order of the Board of Directors,
 

 
SCOTT W. ANDREASEN
 
Vice President and Secretary

Kansas City, Missouri

July 31, 2019

29, 2021

IMPORTANT NOTICE REGARDING THE AVAILABILITY OF PROXY MATERIALS FOR THE ANNUAL MEETING
OF SHAREHOLDERS TO BE HELD ON SEPTEMBER 12, 2019.

The Notice of Annual Meeting, Proxy Statement and Annual Report on Form 10-K for the fiscal year ended
April 30, 2019 are available at www.proxyvote.com.

ANNUAL MEETING OF SHAREHOLDERS TO BE HELD ON SEPTEMBER 9, 2021.

The Notice of Annual Meeting, Proxy Statement and Annual Report on Form 10-K for the fiscal year
ended April 30, 2021 are available at www.proxyvote.com.

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July 31, 2019

29, 2021

Dear Fellow Shareholders,

It is impossible

As our nation begins to reflect onemerge from the past year without stating, “we had a great year!” Jeff Jones, our President and CEO, said it in our year-end earnings call on June 11th, at our company-wide town hall on June 14th, and most recently in our 2019 Annual Report. I encourage all of you to read the Annual Report (which you received with this Proxy Statement). It provides a thoughtful and detailed review of where we stand in serving our more than 23 million clients, operating a very successful business, and building and maintaining an exemplary corporate culture.

Why was the year so good? We achieved all of the goals we set in our outlook when we started the year. The hiring of Jeff Jones in the summer of 2017 reflected a clear strategic decision on the part of the Board. Jeff’s mandate was to take a venerable 20th century brand and transform it into a state-of-the-art 21st century company; modernizing our core tax businesses to serve our clients better – how, when, and where they want to be served – and building upon our expertise and professionalism to develop and provide other products and services to serve the economic and financial needs of our existing and future clients.

During the past year, we took a number of significant steps to carry out the multi-year mandate in our new enterprise strategy:

We introduced upfront, transparent pricing across the spectrum of our tax preparation offerings;
We selectively adjusted pricing downward where price was adversely affecting demand;
We continued to innovate and improve our virtual offerings (Ask a Tax Pro, Tax Pro Go and Tax Pro Review), thereby offering the market a seamless spectrum of tax preparation options from “go it alone” DIY to “we’ll take care of everything” Assisted;
We initiated a major investment in technology, beginning the process of integrating and simplifying our tax preparation software platforms, thus further facilitating our goal of a seamless spectrum of offerings; and
We revised our approach to marketing, emphasizing targeted messaging on social media and other digital channels, improving our impact and efficiency.

In devising this program, which was effectively a reset of our business, we knew there would be investments that, in the short-term, would reduce profits. Therefore, in June 2018 we publicly described a broad outline of our new enterprise growth strategy, and provided a revenue and earnings outlook reflecting those investments.COVID-19 pandemic, I am pleased to report that our resultscompany had its best overall year in more than a decade. Based on activity through May 18, to account for the extended tax season 2021, we grew market share, both overall and in the Assisted tax category; DIY revenue increased year were atover year; we continued to broaden and improve our digital services for both assisted and DIY customers; and Wave revenue growth returned to pre-pandemic levels.

None of these achievements would have been possible without the upper“above and beyond the call of duty” performance by all of our associates and franchisees. Working again under the continuing challenges of the COVID pandemic, the entire H&R Block community collaborated to ensure that our over 20 million US tax customers promptly received not only their refunds, but also—very importantly—the stimulus payments which have proven so critical to our nation’s economic recovery. I know all of you will join me in conveying our sincere thanks to our CEO Jeff Jones, his senior management team, and the rest of our outstanding organization.
Making a great tax preparation business even greater is but one leg of our Block Horizons 2025 strategy for growth. Through both Block Advisors and Wave, we are moving aggressively to leverage and expand our more than two million small businesses we serve today. As we enhance the scope of these services, certifying 25,000 of our tax professionals as small business specialists, developing our small business oriented hybrid tax preparation products, and adding bookkeeping and payroll services, we are well on our way to serving a greater share of the 32 million small businesses in America.
And just as we are growing our small business capabilities, we are also building a capability to service the more than 30 million underbanked Americans, including eight million of our own tax preparation customers. We are building a mobile banking platform we expect to launch in beta form by the end of that outlook, concrete evidence ofthis calendar year. In the successyears ahead, we expect this product to meaningfully enhance our financial product revenues.
Giving Back is the cornerstone of our efforts.compact with all stakeholders. For you, our shareholders, Giving Back means a 4% dividend increase—our fifth increase in six years, for a total increase of 35% in that time frame. It means $188 million in share buybacks during fiscal 2021, and nearly $1 billion since 2017. And needless to say, I’m delighted to report that Total Shareholder Return forfinally, as of this writing (July 15th), it means a share price increase of more than 50% since the 12 months ended June 30, 2019 was 33.7%, placing us instart of 2021.
For the top 15% of all the companies in the S&P 500 index.

Another very noteworthy development is our enhanced level of direct communication with our shareholders. Prompted in part by shareholder feedback, we reached out to our 50 largest shareholders, which together held about 80%rest of our shares. I, along withstakeholders, Giving Back means pursuing and enhancing the legacy of Henry and Richard Bloch, our Chief Financial Officer and/orfounders, who were devoted to making our General Counsel and Chief Administrative Officer, met (in person or via phone) with holders of about 50% of our shares, traveling throughout the United States and in parts of Canada and Europe.

While the reduced level of shareholder support on last year’s say-on-pay proposal was an important element of the outreach, we also spent time with shareholders discussing other matters, such as the status of our business, strategy, and ESG considerations. On compensation, we explained our rationale for the element which precipitated the negative vote. Investors, especially those who voted “no” on our say-on-pay proposal in 2018, appreciated the explanation and were pleased to hear that, in response to their concerns, going forward, sign-on equity awards will generally include performance conditions in a manner similar to our state-of-the-art program for vesting regular annual equity grants.

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We also discussed at length our proposed approach to short-term incentive compensation for the current year, given the reset on revenue and earnings levels contained in the 2019 financial outlook we had previously shared publicly. We explained that the Compensation Committee had set fiscal year 2019 incentive plan targets at levels consistent with the Company’s Board-approved fiscal year 2019 operating plan and 2019 financial outlook, along with adding certain limitations described in detail in the Compensation Discussion and Analysis section of this proxy statement, thereby ensuring alignment between management payouts and investor expectations. We were extremely gratified that the investors we spoke to supported both the reset communities—and the compensation structure based upon it. As a consequence,world at large—better places for all people. Our 2021 Annual Report and given our results, we hope our “say-on-pay” approval vote returns to its historical level of strong support this year.

Finally, many investors stressed their interest in environmental, social and governance matters. On the social front, investors emphasized that we could do far more to communicateCorporate Responsibility Report detail the broad range of societalways we contribute.

Finally, a few words about your Board of Directors. First, I want to acknowledge the enormous contributions thatof three individuals who have always beenserved as outstanding board members for, collectively, nearly four decades. David Baker Lewis stepped down last March and Paul Brown and Bruce Rohde are not candidates for re-election this year. Over the years, David, Paul and Bruce provided invaluable advice and played important leadership roles as committee chairs. It is a core element of Block’s culture. We describe someprivilege to have worked with them and we will miss them, both professionally and personally.
At the same time, it is testimony to the vitality of our contributions elsewhere in this document, in our Annual Report,company and its leadership that we are able to attract new board members like Sean Cohan and Mia Mends, who are appearing on our website: www.hrblock.com. On governance, we were pleased to hear that investors generally view our governance practices and principles, including the composition of our Board and our protections for shareholder rights and interests, as state-of-the-art.

As we look ahead to the remainder of our fiscal year 2020, I’m delighted to highlight our recently-completed acquisition of Wave, a rapidly growing financial solutions platform focused on changing the way small business owners manage their finances. This acquisition is a key step in our strategic transformation and we believe it provides a significant growth opportunity going forward. We are very excited about Wave and the synergistic opportunities it will provide.

At this point in the Chairman’s letter, it is customary to solicit your supportslate for the Board’s voting recommendationsfirst time. Sean and Mia joined the Board earlier this year and have already made substantial contributions. I trust you will agree that they are eminently qualified to serve and represent you, our shareholders.

In conclusion, thank you for your loyalty and support. All of us on the items that will be on the ballot at our upcoming Annual Meeting of Shareholders. I hope you’ll agree that the members of our Board deserveare proud to serve. As always, we are available for your vote and that our pay practices are appropriate. Needless to say, I (as well as all of the other Board members) am available at any time for questions comments, or suggestions. Elsewhere in this Proxy Statement (page 18) you will find information about how to contact the Board.

We are pleased and honored that you have shown your confidence in the Company’s future and our stewardship by your investment in H&R Block.

comments.

Best regards,


Robert A. Gerard
Chairman of the Board


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Where You Can Find Additional Information
Annual Meeting
Proxy Statement
https://investors.hrblock.com/financial-information/proxy-statements
Annual Report
https://investors.hrblock.com/financial-information/annual-reports
Voting via the Internet Before the Annual Meeting:
www.proxyvote.com
Attending the Annual Meeting by Internet:
www.virtualshareholdermeeting.com/HRB2021
Board of Directors
https://www.hrblock.com/tax-center/board-of-directors/
Governance Documents
https://investors.hrblock.com/corporate-governance
 Amended and Restated Articles of Incorporation
 Amended and Restated Bylaws
 Code of Business Ethics & Conduct
 Board of Directors Independence Standards
 Political Activities Policy and Voluntary Annual Reports
 Corporate Governance Guidelines
 Committee Charters
Investor Relations
https://investors.hrblock.com
Corporate Social Responsibility
https://investors.hrblock.com/corporate-social-responsibility     
 

Definition of Certain Frequently Used Terms or Abbreviations1
Annual Meeting
2021 annual meeting of shareholders
Articles
Amended and Restated Articles of Incorporation of H&R Block, Inc.
Board or Board of Directors
H&R Block, Inc. Board of Directors
Bylaws
Amended and Restated Bylaws of H&R Block, Inc.
CEO
Chief Executive Officer
CFO
Chief Financial Officer
Deloitte
Deloitte & Touche LLP
IRS
Internal Revenue Service
LTI
Long-Term Incentive
MSUs
Market Stock Units
NEO
Named Executive Officer
NYSE
New York Stock Exchange
PSUs
Performance Share Units
RSUs
Restricted Share Units
SEC
Securities and Exchange Commission
STI
Short-Term Incentive
1
Additional defined terms may be found throughout this proxy statement.
| H&R Block 2021 Proxy Statement ii

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H&R BLOCK, INC.
PROXY STATEMENT
FOR THE 20192021 ANNUAL MEETING OF SHAREHOLDERS

This proxy statement is furnishedprovided in connection with the solicitation of proxies by the Board of Directors (the “Board of Directors” or “Board”) of H&R Block, Inc., a Missouri corporation (“H&R Block” or the “Company” or “we”), for use at the 2019 annual meeting of shareholders of the Company (the “Annual Meeting”)Annual Meeting to be held virtually on Thursday, September 12, 20199, 2021 at 8:00 a.m. Central Time, at the H&R Block Center located at One H&R Block Way (corner of 13th and Main Streets), Kansas City, Missouri.Time. References to the Annual Meeting in this proxy statement include any adjournment or postponement thereof. We are holding the Annual Meeting solely by means of remote communication, as we believe that hosting a virtual meeting enables greater shareholder attendance from any location around the world, as demonstrated by the level of shareholder attendance at last year’s virtual annual meeting. We designed the format of the virtual Annual Meeting to ensure that our shareholders who attend the virtual Annual Meeting will be afforded comparable rights and opportunities to participate as they would at an in-person meeting. See below under Questions and Answers About the Annual Meeting and Voting for more information. You can attend the Annual Meeting online, vote your shares, and submit questions prior to and during the meeting by visiting www.virtualshareholdermeeting.com/HRB2021.
This proxy statement contains information about the matters to be voted on at the meeting and the voting process, as well as information about our directors and executive officers. Please refer to Questions and Answers About the Annual Meeting and Voting beginning on page 6762 for the answers to certain frequently asked questions about the Annual Meeting and this proxy statement. Our proxy materials were first sent or made available to shareholders on or about July 31, 2019.

29, 2021.

PROXY STATEMENT INTRODUCTION

H&R BLOCK PURPOSE AND STRATEGY

Company Overview

At H&R Block, we provide helpFISCAL YEAR 2021 HIGHLIGHTS

Background
During March 2020, the World Health Organization declared the COVID-19 outbreak to be a global pandemic. As a result of the COVID-19 pandemic, the Internal Revenue Service (the “IRS”) extended the federal tax filing deadline in the United States (U.S.) for individual 2019 tax returns from April 15, 2020 to July 15, 2020 and inspire confidencesubstantially all U.S. states with an April 15 individual state income tax filing requirement extended their respective deadlines. Consequently, a portion of revenues and expenses that would have normally been recognized in our clients and communities everywhere. We have been true to this purpose since Henry and Richard Bloch founded the Company in 1955. We now have Company-owned and franchise retail locations in all 50 states, Puerto Rico and other U.S. territories, and on U.S. military bases internationally. We also offer our tax preparation services in Canada and Australia.

Our brand has been synonymous with taxes for decades, and we continue to lead the industry as the only company to offer a complete choice for consumers to get tax help however they want with in person, online, and virtual options. By combining the knowledgefourth quarter of highly trained tax professionals with cognitive computing technology and digital services, we are currently offering clients our most personalized tax experience ever.

New Strategic Framework

Commencing in fiscal year 2019, we adopted2020 shifted to the first two quarters of fiscal year 2021.

Due to the ongoing impacts of the pandemic, on March 17, 2021, the IRS extended the federal tax filing deadline for individual 2020 tax returns from April 15, 2021 to May 17, 2021. Substantially all U.S. states with an April 15 individual state income tax filing requirement extended their respective deadlines. Consequently, a new multi-year enterprise strategy designedportion of revenues and expenses that would have normally been recognized in our fourth quarter of fiscal year 2021 shifted to guide us toward long-term sustainable growth, which included strategic investments in pricing, technology, and operational excellence that resulted in a resetour next fiscal period.
These extensions impacted the typical seasonality of our revenuebusiness and earnings outlook. Inthe comparability of our financial results. See additional discussion of these impacts in our Annual Report on Form 10-K for the fiscal year 2019,ended April 30, 2021 filed with the SEC on June 15, 2021.
Block Horizons 2025
During fiscal year 2021, we focused onintroduced our Block Horizons 2025 strategy, the following key objectivesnext phase of our new strategic framework:

In our Assisted tax business, improving the value we deliver, including an investment in price, developingtransformation, which builds on previous work to strengthen our foundation and delivering on a clear brand promise to differentiate H&R Block to consumers, and improving the quality and consistency of our service delivery in the tax office;
In our Virtual tax business, innovating in this emerging space, leading the industry as consumer expectations evolve, and combining digital technology with the scale and expertise of our network to deliver value-added solutions; and
In our Do-It-Yourself (“DIY”) business, investing to improve the product and user experience, pricing at a level that is competitive and provides compelling value to our clients, and continuing to communicate this value, growing awareness and compelling consumers to switch to H&R Block.

While we expect these changes to position us for long-term, growth, they required important investments in the short term. In June 2018, we announced that we would make a strategic investment in price, resulting in a revenue decline in fiscal year 2019. We also announced strategic investments in technology, as well as operations, including charges related to our office footprint optimization. In addition, beginning in January 2019, we offered upfront, transparent pricing for all tax preparation methods.

sustainable growth.

2021 Proxy Statement Introduction and Notice of Annual Meeting of Shareholders | H&R Block Purpose and Strategy | H&R Block 20192021 Proxy Statement 1


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FISCAL YEAR 2019 PERFORMANCE

We believe the

Fiscal Year 2021 Results
Since our Investor Day in December 2020 at which we laid out our Block Horizons strategy, we have been executing across our three strategic investments in pricing, technology, and operational excellence we madeimperatives, as follows:

This execution helped us achieve growth in fiscal year 2019 to better position the Company going forward were in the shareholders’ best interests. Consistent with the reset financial outlook we provided at the beginning of fiscal year 2019, however, they did contribute to lower revenues and margins in fiscal year 2019. Although we expected these outcomes to be lower in fiscal year 2019 than the previous year, by focusing on successfully executing year one of our enterprise strategy, we delivered on the high end of our revenue and margin outlook,2021, as follows:


(1)
Note: All amounts represent results are from continuing operations.
(2)Earnings from continuing operations before interest, taxes, depreciation, and amortization (“EBITDA”) and EBITDA Margin from continuing operations are non-GAAP financial measures. EBITDA margin from continuing operations is computed as EBITDA from continuing operations divided by revenues from continuing operations.
(1)
All per share amounts are based on weighted average fully diluted shares over the corresponding period.
(2)
Adjusted EPS is a non-GAAP financial measure. This measure is presented to provide more context regarding the relationship between the Company's financial performance and executive compensation practices. For more information regarding financial measures not prepared in accordance with generally accepted accounting principles (“GAAP”) that are disclosed in this sectionproxy statement and for a reconciliation of these non-GAAP measures to the most directly comparable financial measures prepared in accordance with GAAP, see “Non-GAAP Financial Information” beginning on page 3130 in Part II, Item 7 to the Company’s annual report on Form 10-K for the fiscal year ended April 30, 20192021 filed with the SEC on June 14, 2019.15, 2021.
Considering full tax season 2021 results (January 1, 2021 through May 18, 2021), we achieved strong volume results, increasing the number of U.S. Assisted e-filed returns filed by approximately 7.3% and total U.S. e-filed returns by approximately 3.8% when compared to the full tax season 2020 (January 1, 2020 through July 15, 2020, normalized for typical mid-May through mid-July volumes). We estimate we gained approximately 0.3% of total market share when compared to last year’s completed tax season. In the Assisted category, we estimate we gained approximately 0.7% share.
2021 Proxy Statement and Notice of Annual Meeting of Shareholders | H&R Block 2021 Proxy Statement 2

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Fiscal Year End Change
On June 9, 2021, our Board of Directors approved a change of our fiscal year end from April 30 to June 30, effective immediately. In early August 2021, we plan to file a transition report on Form 10-QT for the transition period of May 1, 2021 through June 30, 2021. The Company's 2022 fiscal year began on July 1, 2021 and will end on June 30, 2022. Due to this change in fiscal year, we currently intend to hold our 2022 annual shareholder meeting in early November 2022.
GOVERNANCE HIGHLIGHTS
Board Composition
The Governance and Nominating Committee works with the Board to determine the appropriate characteristics, skills, and experience for the Board as a whole and its individual members. In evaluating the suitability of individual Board members, the Board takes into account many factors, as described in detail on page 6. The Board evaluates each individual in the context of the Board as a whole with the objective of retaining a group of directors with diverse and relevant experience that can best perpetuate the Company’s fiscalsuccess and represent shareholder interests through sound judgment.
The Board desires to maintain an overall balance of experience, continuity and fresh perspectives, and thus made two additions to the Board since the 2020 annual meeting of shareholders, adding a total of four new directors over the last three years.
Board Tenure and Refreshment


Over the past 3 years:

2021 Proxy Statement and Notice of Annual Meeting of Shareholders | H&R Block 2021 Proxy Statement 3

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Board Profile and Diversity
The Board believes that diversity in the boardroom is critical to the success of the Company and its ability to create long-term value for our shareholders. The diverse backgrounds of our individual directors improve the Board’s oversight and evaluation of management on behalf of the shareholders and produce more creative thinking and better strategic decision-making by the Board.
Although we do not have a formal policy concerning diversity of director nominees, the Board has made, and will continue to make, diversity in gender, ethnic background, geographic origin, and professional experience a priority when considering director candidates.

Board and Committee Oversight of Corporate Responsibility Matters
Our Corporate Governance Guidelines provide that our Board is responsible for oversight of the Company’s policies, programs, and strategies regarding significant environmental, social, and governance (“ESG”) matters, which include, among other things, corporate social responsibility, environmental sustainability, and human capital management. The Board receives, at least annually, an ESG update from management and reviews ESG policies, programs, strategies, risks, and trends. The Board also has regular discussions each year 2019 performance, pleaseon other human capital management topics, including diversity, inclusion, and belonging, top talent, succession planning, and associate engagement. The Governance and Nominating Committee will review, our Annual Report on Form 10-Kand make recommendations regarding, ESG matters when requested by the Board.
The Audit Committee of the Board is responsible for the fiscal year ended April 30, 2019.

oversight of policies and processes pertaining to the Company’s enterprise risk management (“ERM”) program and specifically considers risks and controls relating to, among other things, data and cyber security. Management briefs the Audit Committee on information security risk matters as a part of regular ERM reports, with a deep dive focused solely on information security at least annually.
2021 Proxy Statement and Notice of Annual Meeting of Shareholders | H&R Block 2021 Proxy Statement 4

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CORPORATE SOCIAL AND GOVERNANCERESPONSIBILITY HIGHLIGHTS

Giving Back by Providing Help and Inspiring Confidence

H&R Block’s purpose is

We operate as a Purpose-driven brand serving millions of clients around the globe, to provide help and inspire confidence in our clients and communities everywhere. This Purpose guides our ongoing business operations and how we seek to provide help both in our community and in our workplace. As a Purpose-driven company, we have a responsibility to empower our associates, champion diversity, inclusion, and belonging, lead our business with integrity, help create vibrant communities with thriving entrepreneurship, and reduce our environmental impact. Our performance in these areas not only guides our business strategy but helps us to identify key risks and improve our ability to attract and retain investors, clients, and associates. Our Purpose and approach to business are inextricably intertwined and we are successful when we provide valuable help to our clients that inspires their own confidence. When we accomplish this, we not only create a new H&R Block customer for life, but we also create brand advocates.
We demonstrate this purpose in everythingour Purpose through our community impact platform, Make Every Block Better; commitments to diversity, inclusion, and belonging through the Belonging@Block initiative for associates; our Racial Equity Action Plan, where we have pledged to do but it is especially clear when we come togetherour part to address issues we care aboutend systemic racism; proactive and make a positivesound ethics and corporate governance; and responsible reduction of our impact on the communitiesenvironment.


For more information and detail on how we serve.

A History of Good

The Company has a history of doing good. Our founders Henryview corporate responsibility and Richard Bloch were committedhow we demonstrate our Purpose, please refer to building stronger communities, and we carry on that legacy today. Over the last ten years, H&R Block programs have awarded more than $13 million in scholarships to college-bound students and helped more than one million teenagers become more financially literate. In the past year, H&R Block and our associates:

Provided nearly $2 million in payments and grants to thousands of nonprofit partners who are making an impact in local communities.
Awarded 20 scholarships to high school students totaling more than $300,000.
Donated more than $1 million in financial literacy curriculum to high schools nationwide.
Leveraged our vast employee network to volunteer at more than 300 local events where we served food at food banks, built homes, cleaned up schools, and gathered donations for schools and shelters.
annual Corporate Responsibility Report found at www.makeeveryblockbetter.com.

2021 Proxy Statement Introduction and Notice of Annual Meeting of Shareholders | Environmental, Social, and Governance Highlights | H&R Block 20192021 Proxy Statement 25

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Steps Towards Sustainability

Even small operational changes can have big impacts on our communities and the environment. For instance, by moving to a digital-only version of our annual tax professional training textbooks, H&R Block reduced our energy and paper consumption in that area by more than 80%. We are working to understand how more efforts like this complement our current recycling and material reduction efforts. We envision a sustainable future that is made possible by integrating more environmental efforts into all of our everyday practices.

Moving Forward

H&R Block is committed to enhancing our community engagement efforts, finding more ways to improve the environment, and creating a best-in-class workplace for all of our associates.

Associate Diversity, Inclusion, and Belonging – We Are Better Together

H&R Block would not be where it is today without our people. It is our aspiration to foster a culture of belonging where every voice is heard and our associates feel included and inspired to freely share ideas, innovate, serve our clients, and live our purpose by connecting with each other and giving back to their communities. We believe we are solidifying our foundation to facilitate long-term success by creating a workplace that elevates our talent and culture and acknowledges that our people are our greatest asset. We are proud that our efforts regularly are recognized publicly in a variety of ways, including recent appearances on Forbes’s lists of Best Employers for Diversity, Best Employers for Women, and Best Employers for New Graduates, as well as on Mogul’s list of the Top 1,000 Companies with the Strongest Female Leaders.

Corporate Governance

In addition, our commitment to good corporate governance is illustrated by the following practices:

GOVERNANCE HIGHLIGHTS
Strong Board independence (all nine non-employee directors are independent)
Annual election of directors
Majority voting standard for election of directors
Robust shareholder engagement
Independent Board chair
Limit on public company board service (four total for independent members, two total for CEO)
Compensation “clawback” policy
Robust stock ownership guidelines for Board members and executive officers
Prohibition of speculative and hedging transactions by all employees (including executives) and Board members
Proxy access right
No shareholder rights plan

SHAREHOLDER ENGAGEMENT

How we Engaged with Our Shareholders

Prompted in part by a lower level of support for our say-on-pay vote at our 2018 annual meeting (61% vs. at least 95% in recent years), at the request of the Board and Compensation Committee, our Chairman led an extensive shareholder outreach initiative during fiscal year 2019 and early fiscal year 2020. This outreach initiative was designed to assist our Board and Compensation Committee in fully understanding the perspectives of our shareholders, including those that did not support our say-on-pay vote in 2018. This effort supplemented the ongoing communications between our management and shareholders, as well as contact with shareholders prior to our 2018 annual meeting, through various engagement channels including in-person or telephonic meetings.

Shareholder Outreach

The focus of our engagement program was our top 50 shareholders, collectively owning about 80% of outstanding shares. Our Chairman, along with our Chief Financial Officer and/or General Counsel and Chief Administrative Officer, held in-person or telephonic meetings with 13 shareholders that collectively owned over 50% of our shares outstanding. An additional five shareholders that collectively owned over 6% of our shares outstanding elected to engage with us via correspondence, indicating that no meeting was necessary at this time. Two shareholders that collectively owned


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approximately 2% of our shares outstanding declined our engagement requests. We also supplemented this engagement process by engaging with the two largest proxy advisory firms for additional perspective and clarity on matters they highlighted in their reports to shareholders in connection with our 2018 annual meeting.

Matters Discussed

Matters covered during these meetings included

our enterprise strategy;
our executive compensation program;
compensation decisions related to the hiring of our President and CEO, Jeffrey J. Jones II, in fiscal year 2018;
board composition and governance; and
environmental, social and governance topics such as corporate social responsibility and community involvement.

Outcomes: Executive Compensation

Overall, the shareholders with which we met expressed support of our ongoing executive compensation program. Several of our shareholders expressed concern regarding the lack of performance conditions in the one-time inducement awards provided to Mr. Jones in fiscal year 2018 in connection with his hiring as CEO, discussed below, which we understand was the primary factor in our executive compensation program that contributed to the decreased level of support on our say-on-pay vote in 2018.

The Board and Compensation Committee carefully considered all the input received from shareholders during our fiscal year 2019 engagement. Following such consideration, we have implemented the following regarding our executive compensation program and related disclosures:

Determined that the vesting of future executive officer sign-on awards will be substantially performance-based, absent unusual circumstances such as granting a sign-on award to a newly-hired executive to replace awards forfeited by the executive at a prior employer in connection with accepting employment with the Company
Enhanced transparency of targets and calculation of incentive compensation
Enhanced executive compensation disclosure

In the context of discussing the strategic investments for tax season 2019, we noted that short-term incentive plan targets for fiscal year 2019 were set at levels lower than the prior year. Shareholders expressed support for these investments and the strategy, acknowledging and accepting the short-term impact that the strategic decisions would have on our fiscal year 2019 operational and financial performance. We presented and received support for the one-time compensation limits set for fiscal year 2019, which included:

Reduced the cap on short-term incentive payouts from 200% to 150% of target;
Payments of amounts above target in restricted share units vesting ratably over two years; and
Reduced the cap on the portion of the performance share units attributable to fiscal year 2019 performance from 200% to 150%.

See the “Compensation Discussion and Analysis” section beginning on page 20 for additional information.

Outcomes: Other Topics

Additional disclosure and engagement enhancements made in response to our fiscal year 2019 shareholder outreach include:

Added this Proxy Statement Introduction section highlighting key information about the Company
Added a discussion of the Company’s environmental, social, and governance practices
Committed to continuing to proactively execute a robust shareholder engagement program on governance and executive compensation matters throughout the year

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The Board unanimously recommends a vote FOR the election of each nominee
PROPOSAL 1 – ELECTION OF DIRECTORS
The Company’s AmendedOur Articles and Restated Articles of Incorporation (the “Articles”) and Amended and Restated Bylaws (the “Bylaws”) provide that the numberBoard will be made up of directorsseven to constitute the Board of Directors shall not be fewer than seven nor more than 12 members, with the exact number to be fixedset by a resolution adopted by the affirmative vote of a majority of the entire Board. The Board of Directors currently consists of 12 directors who are elected annually. In connection with the Annual Meeting, the Board has nominated ten directors allfor election to serve until next
year’s annual meeting. Pursuant to our Bylaws, the Board has set the
number of whom are standing for re-election.directors that shall constitute the Board at ten, effective upon the commencement of the Annual Meeting.

The Articles and Bylaws also provide that all of the directors shall be elected at each annual meeting of shareholders.annually. Under the Bylaws, each director holds office until the earlier of the election and qualification of such director’s successor or the director’s death, resignation, retirement, disqualification, disability, or removal from office. Any vacancy on the Board may be filled by a majority of the surviving ordirectors remaining directors then in office. The Company’s Bylaws provide that any incumbent director who is not elected by a majority of shares entitled to vote on his or herthe election and represented in person or by proxy shall promptly tender his or heran irrevocable resignation to the Company’s Board, subject only to the condition that the Board accept the resignation. The Board and the Governance and Nominating Committee must consider and act on the resignation, as more fully described under “Corporate Governance – Mandatory Director Resignation Policies,” on page 1618. To be eligible to be a nominee as a director, whether nominated by the Board or a shareholder, a person must deliver to the Company a written agreement that such person will abide by this director resignation requirement.

The Board has nominated Angela N. Archon, Paul J. Brown,Sean H. Cohan, Robert A. Gerard, Anuradha (Anu) Gupta, Richard A. Johnson, Jeffrey J. Jones II, David Baker Lewis,Mia F. Mends, Yolande G. Piazza, Victoria J. Reich, Bruce C. Rohde, Matthew E. Winter, and Christianna Wood for election as directors of the Company. Unless otherwise instructed, the appointed proxies will vote the shares represented by the proxy cards received by them for each of the nominees named below. Each nominee has consented to be named in this proxy statement and to serve as director if elected. If any of the nomineesnominee becomes unavailable for election for any reason, the Board may provide for a lesser number of directors or designate substitute nominees, and the proxies will be voted for the remaining nominees and any substitute nominees, unless otherwise instructed by a shareholder.

DIRECTOR NOMINATION PROCESS

The entire Board of Directors is responsible for nominating members for election to the Board and for filling any vacancies on the Board that may occur between annual meetings of shareholders. The Governance and Nominating Committee is responsible for identifying, screening, and recommending director candidates for Board membership to the entire Board. The Governance and Nominating Committee works with the Board to determine the appropriate characteristics, skills, and experience for the Board as a whole and its individual members. In evaluating the suitability of individual Board members, the Board takes into account many factors which areas described in further detail below. The Board evaluates each individual in the context of the Board as a whole with the objective of retaining a group of directors with diverse and relevant experience that can best perpetuate the Company’s success and represent shareholder interests through sound judgment.

The Governance and Nominating Committee may seek the input of other members of the Board or management in identifying candidates who meet the criteria outlined above. In addition, the Governance and Nominating Committee may use the services of consultants or a search firm. The Governance and Nominating Committee will consider recommendations by the Company’s shareholders of qualified director candidates for possible nomination by the Board. Shareholders may recommend qualified director candidates by writing to the Company’s Corporate Secretary at H&R Block, Inc., One H&R Block Way, Kansas City, Missouri 64105. Submissions should include information regarding a candidate’s background, qualifications, experience, and willingness to serve as a director. Based on a preliminary assessment of a candidate’s qualifications, the Governance and Nominating Committee may conduct interviews with the candidate or request additional information from the candidate. The Governance and Nominating Committee uses the same process for evaluating all candidates for nomination by the Board, including those recommended by shareholders. The Bylaws permit persons to be nominated as directors directly by shareholders under certain conditions. To do so, shareholders must comply with the advance notice requirements under the Bylaws as outlined in the “Shareholder Proposals and Nominations” section of this proxy statement. The Company did not receive notice from any shareholder prior to the deadline for submitting notice of an intention to nominate any additional persons for election as directors at the Annual Meeting.

The Governance and Nominating Committee engaged a third-party search firm to conduct a comprehensive search for director candidates that would match the characteristics described in this proxy statement as being desirable for members

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of our Board. The Governance and Nominating Committee considered several candidates and recommended that the Board elect Ms. Mends and Mr. Cohan to the Board. The Board believes that Ms. Mends and Mr. Cohan meet the criteria described in this proxy statement and are highly qualified candidates. Ms. Mends brings to the Board expertise in business transformation, strategy, and corporate social responsibility, as well as operational experience in the financial services space. Mr. Cohan brings extensive strategic, financial, operational, and growth experience to the Board, along with a track record of successfully transforming businesses, brands, teams, relationships, and culture. The Board elected Ms. Mends and Mr. Cohan to the Board effective April 1, 2021.
Diversity

Both the Board and the Governance and Nominating Committee believe that diversity of skills, perspectives, backgrounds, and experiences among Board members improves the Board’s oversight and evaluation of management on behalf of the shareholders and produces more creative thinking and better strategic solutionsdecision-making by the Board. Although we do not have a formal policy concerning diversity of director nominees, the Governance and Nominating Committee considers, though not exclusively, the distinctive skills, perspectives, backgrounds, and experiences that candidates who are diverse in gender, ethnic background, geographic origin, and professional experience have to offer.

SELECTING AND EVALUATING OUR NOMINEES

When evaluating potential director nominees, the Governance and Nominating Committee considers each individual’s professional experience, areas of expertise, and educational background.and personal backgrounds. The Board determines the appropriate mix of experiences, areas of expertise, and educational backgrounds in order to maintain a Board that is strong in its collective knowledge and that has the skillsets necessary to fulfill its responsibilities, meet the future needs of the Company, and represent the interests of our shareholders.

Among the most important specific skills, knowledge, and experience that the Governance and Nominating Committee and Board rely upon when determining whether to nominate an individual for election are the following:

Operating experience as current or former executives, which gives directors specific insight into, and expertise that will foster active participation in, the development and implementation of our operating plan and business strategy;
Executive leadership experience, which gives directors who have served in significant leadership positions strong abilities to motivate and manage others and to identify and develop leadership qualities in others;
Accounting or financial expertise, which enables directors to analyze our financial statements, capital structure, and complex financial transactions, and oversee our accounting and financial reporting processes;
Enterprise risk management (ERM) experience, which contributes to oversight of management’s risk monitoring and risk management programs, and establishment of risk appetite aligned with our strategy;
Financial, technology, or retail industry knowledge, which isare vital in understanding and reviewing our strategy, including the acquisition of businesses that offer complementary products or services; and
Public company board and corporate governance experience, which provides directors a solid understanding of their extensive and complex oversight responsibilities and furthers our goals of greater transparency, accountability for management and the Board, and protection of our shareholders’ interests.
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SUMMARY OF DIRECTOR NOMINEES’ SKILLS AND EXPERIENCE
Cohan
Gerard
Gupta
Johnson
Jones
Mends
Piazza
Reich
Winter
Wood
Skills and Experience
Operating experience
Executive leadership
Accounting/financial expertise
ERM experience
Industry knowledge
Public company board and corporate governance
Data Security experience
ESG expertise
Demographic Information
Tenure (years)*
0
14
2
6
4
0
1
10
4
13
Age*
46
76
52
63
53
46
51
63
64
61
Gender
M
M
F
M
M
F
F
F
M
F
Race/Ethnicity
Black/African American
Asian/Other Pacific Islander
White/Caucasian
*
Tenure and age calculated as of the date of this proxy statement; tenure rounded to the nearest whole number of years.
DIRECTOR NOMINEES

The Board believes that all the director nominees are highly qualified and have significant leadership experience, knowledge, and skills that qualify them for service on our Board, and, as a group, represent diverse views, experiences, and backgrounds. All director nominees satisfy the criteria set forth in our Corporate Governance Guidelines and possess the personal characteristics that are essential for the proper and effective functioning of the Board. Each nominee’s biography below contains additional information regarding his or herthe nominee’s experiences, qualifications, and skills.

The number of shares of common stock, share units, and share equivalents beneficially owned by each nominee for director is listed under the heading “Security Ownership of Directors and Management” on page 6459.

DIRECTOR NOMINEES

The following pages present information regarding each director nominee, including information about each nominee’s professional experience, areas of expertise, educational background, and qualifications that led the Board to nominate him or her for election. The following also includes information about all public company directorships each nominee currently holds.

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Angela N. Archon

Director Since:2016 2021
Age: 5946
Committee MembershipMemberships:s:
Audit; Governance and Nominating
Compensation
Professional Experience: Ms. ArchonMr. Cohan has served as ViceChief Growth Officer and President, Operations,International of Nielsen Holdings plc, a publicly traded global media measurement and data analytics company, since March 2020. Mr. Cohan has decades of experience in the Watson Health business unit of International Business Machines Corporation (“IBM”), a provider of businessbusiness-to-business and information technology products and services, from October 2016 until her retirement from IBM in March 2018. Prior to serving as Vice President, Operations, Ms. Archonconsumer media, including 15 years at A+E Networks where he most recently served as Vice President, TransformationInternational and Digital Media from 2015 to 2018. Following his tenure at A+E, Mr. Cohan was President and Chief OperatingBusiness Officer with IBM Watson Healthat Wheelhouse Group, LLC, a diversified content venture from February 20152019 to October 2016. Previously, Ms. Archon served as Vice President, Corporate Strategyearly 2020. He has a Bachelor’s Degree in Economics from May 2013 to February 2015,Harvard and Vice Presidenta Masters from the Stanford Graduate School of Worldwide Client Care, Systems & Technology Group, from August 2010 to May 2013. She also served in a variety of other executive roles with IBM, including Vice President of Intellectual Property Licensing and Business Development, Systems & Technology Group; Director of Global Sourcing Procurement – Enterprise Services; and Director of Global Services Procurement – Strategy, Operations & Alliances.Business.
 
Education: Ms. Archon holds two degrees from the University of Texas at Austin, a Bachelor of Science degree in Chemical Engineering and a Master of Science degree in Systems Engineering.
Other Boards and Appointments: Ms. Archon serves on the Chemical Engineering Advisory Board at the University of Texas at Austin.
Director Qualifications: Ms. Archon brings to the Board strong management, operating, engineering, and leadership skills developed throughout her business career at IBM, as well as her significant experience with technology, strategy development, driving change and innovation, and business transformation.
Paul J. Brown

Director Since: 2011
Age: 52
Committee Memberships:
Governance and Nominating (Chair)
Professional Experience: Mr. Brown has served as the Chief Executive Officer of Inspire Brands, Inc., a privately held multi-brand restaurant company whose portfolio includes more than 8,400 Arby’s, Buffalo Wild Wings, SONIC Drive-In, and Rusty Taco locations worldwide, since February 2018. Prior to his current position, he served as the Chief Executive Officer of Arby’s Restaurant Group, Inc. (a privately held company) from May 2013 until February 2018. He served as President, Brands and Commercial Services for Hilton Worldwide, a global hospitality company, from 2008 to April 2013. Prior to that, he was with Expedia Inc., for four years, most recently serving as President, Expedia North America and Expedia Inc. Partner Services Group. From 2001 through 2005, Mr. Brown was a Partner with McKinsey & Co. in their London and Atlanta offices. Earlier in his career, he was Senior Vice President of Brand Services for Intercontinental Hotels Group, a Manager with the Boston Consulting Group, Inc., and a Senior Consultant with Andersen Consulting.
Education: Mr. Brown received a Bachelors degree in Management from the Georgia Institute of Technology and a Masters of Business Administration degree from the Kellogg School of Management, Northwestern University.
Other Boards and Appointments: Mr. BrownCohan sits on the Board of Directors/Trustees for the Parrish Art Museum, the Banff World Media Festival, the National Association of Television Programming Executives, and is Treasurer and Board Member of The Opportunity Network. He also sits as a memberCommittee Vice Chair on UJA Federation of the board of directors of J. C. Penney Company, Inc.,NY. Mr. Cohan is also a publicly held department store chain, and FOCUS Brands, Inc.,Board Director at AccuWeather, a privately held restaurant company. Mr. Brown previously served on the board of Lindblad Expedition Holdings, Inc. from July 2015 until October 2017. He also serves on the boards of Children’s Healthcare of Atlanta, the Georgia Tech Foundation, Brand USA, and the Atlanta Police Foundation.company that provides commercial weather forecasting services.
 
Director Qualifications: Mr. BrownCohan brings extensive strategic, financial, operational, and growth experience to the Board, significant executive leadership, operations, financial management, e-commerce, brand management,along with a track record of successfully transforming businesses, brands, teams, relationships, and enterprise risk management experience.culture.

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Robert A. Gerard

Director Since: 2007
Age: 7476
Committee MembershipMemberships:s:
Finance (Chair); Governance and Nominating
Professional Experience: Mr. Gerard is the General Partner and investment manager of GFP, L.P., a private investment partnership. From 2004 to 2011, Mr. Gerard was Chairman of the Management Committee and Chief Executive OfficerCEO of Royal Street Communications, LLC, a licensee, developer, and operator of telecommunications networks in Los Angeles and Central Florida. From 1977 until his retirement in 1991, Mr. Gerard held senior executive positions with investment banking firms Morgan Stanley & Co., Dillon Read & Co., and Bear Stearns. From 1974 to 1977, Mr. Gerard served in the United States Department of the Treasury, completing his service as Assistant Secretary for Capital Markets and Debt Management.
Education: Mr. Gerard served on the 2021 selection committee for the Agenda Diversity 100, curating a guide of 100 board-ready individuals from historically underrepresented groups. He is a graduate of Harvard College and holds a Masters of Arts degree and a Juris Doctor degree from Columbia University.
 
Other Boards and Appointments: Mr. Gerard served as a director of Gleacher & Company, Inc. from 2009 through May 2013, where he most recently served as Chair of the Executive Compensation Committee and was a member of the Committee on Directors and Corporate Governance.
 
Director Qualifications: Mr. Gerard brings to the Board extensive experience in the financial services industry and many years of business experience in senior management and finance, as well as experience serving on the boards of other public companies.
Anuradha (Anu) Gupta

Director Since: 2019
Age: 52
Committee Memberships:
Compensation; Governance and Nominating (Chair)
Experience: Ms. Gupta has served as the Chief Strategy and Transformation Officer of Bed Bath & Beyond Inc., a publicly held home products retailer, since October 2020, where she is responsible for the company’s comprehensive strategy and transformation program. Previously, she served as the Chief Operating Officer of Jyve Corporation, a talent marketplace and business optimization platform, from November 2018 to October 2020. Prior to Jyve, she served as Senior Vice President Operational Excellence at Target Corporation, a retail sales company, from 2015 to 2018. From 2013 to 2015, Ms. Gupta was the Senior Operating Executive at Hellman & Friedman LLC, a private equity firm. Prior to that, she was with The Michaels Companies Inc. for five years from 2008 to 2013, serving as Vice President Process and Profit Improvement. Earlier in her career, she served in multiple strategic roles at Safeway Inc. and HCL Technologies Inc. Ms. Gupta received her Bachelor of Science (Honors) and MBA (Financial Management) from the University of Delhi.
 
Other Boards and Appointments: None
 
Director Qualifications: Ms. Gupta brings to the Board expertise in strategic transformations and driving operational excellence across multiple industries, including extensive experience in the retail industry.
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Richard A. Johnson

Director Since: 2015
Age: 6163
Committee MembershipMemberships:s:
Audit; Compensation
Professional Experience: Mr. Johnson has served as the Chief Executive OfficerCEO and President of Foot Locker, Inc., a leading publicly held global athletic footwear and apparel retailer, since December 1, 2014, and was elected Chairman of the Board in May 2016. Prior to becoming Chief Executive OfficerCEO and President, he served in a variety of other roles with Foot Locker, Inc. including Executive Vice President and Chief Operating Officer, Executive Vice President/Group President - Retail Stores, Chief Executive OfficerCEO and President of Foot Locker U. S./Lady Foot Locker/Kids Foot Locker/Footaction, Chief Executive OfficerCEO and President at Foot Locker Europe B.V., Foot Locker’s European headquarters in the Netherlands, President and Chief Executive OfficerCEO of Footlocker.com/Eastbay, and prior to that, held various executive positions at Eastbay, Inc. From 1990 to 1993, Mr. Johnson was a transportation economics manager at Graebel Van Lines, Inc. Earlier in his career, he worked for Electronic Data Systems, an IT services company, as a systems engineer.
Education: Mr. Johnson received a Bachelor of Arts degree in Business Administration and Accountancy from the University of Wisconsin, Eau Claire.
 
Other Boards and Appointments: Mr. Johnson has served as director and member of the Executive Committee of Foot Locker, Inc. since 2014, and was elected Chairman of the Board in May 2016. During 2013, he served as a director of Maidenform Brands, Inc. Mr. Johnson also serves on the board of directors of the Retail Industry Leaders Association and The Footwear Distributors and Retailers of America.America, and on the Chancellor’s National Leadership Council at the University of Wisconsin, Eau Claire.
 
Director Qualifications: Mr. Johnson brings to the Board extensive knowledge of brick and mortar and digital/dot.com retail operations, as well as significant leadership, operations, financial management, and enterprise risk management experience.

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Jeffrey J. Jones II,
President and Chief
Executive Officer

Director Since: 2017
Age: 5153
Committee MembershipMemberships:s:
Finance
Professional Experience: Mr. Jones has served as our President and Chief Executive Officer of the CompanyCEO since October 2017, and, prior to serving as President and Chief Executive Officer,CEO, was President and Chief Executive Officer-DesignateCEO-Designate beginning August 2017. Before that, Mr. Jones served as President, Ride Sharing at Uber Technologies Inc., an on-demand car service company, from September 2016 until March 2017 and Executive Vice President and Chief Marketing Officer at Target Corporation, a retail sales company, from April 2012 to September 2016. Prior to his time at Target Corporation, Mr. Jones was Partner and President of McKinney Ventures LLC, an advertising agency, from March 2006 to March 2012.
Education: Mr. Jones holds a Bachelor of Arts degree in Communications from the University of Dayton.
 
Other Boards and Appointments: Mr. Jones is also a directorserves on the board of directors of Advance Auto Parts, Inc., a publicly held auto parts retailer.retailer, and is chair of the Compensation Committee and a member of the Nominating and Governance Committees.
 
Director Qualifications: Mr. Jones brings to the Board intimate knowledge of the Company’s daily operations as the Company’s President and Chief Executive Officer,CEO, an extensive background in marketing and the retail industry, and significant experience as a senior executive at various public companies.
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Mia F. Mends

Director Since: 2021
Age: 46
Committee Memberships:
Audit
Experience: Ms. Mends has served as Global Chief Diversity & Inclusion Officer and CEO, Impact Ventures of Sodexo, Inc. since May 1, 2021. Sodexo provides quality of life services, including dining and meal services, vending and convenience services, integrated facilities management services, and healthier workforce initiatives. Prior to this new role, Ms. Mends served as Sodexo’s Chief Administrative Officer, North America, and led SodexoMAGIC, a joint venture between Sodexo and Magic Johnson Enterprise, beginning in July 2019. Prior to that, Ms. Mends was CEO of Sodexo’s Benefits & Rewards Services from 2015 until 2019, and Vice President, Sales, for the Americas Region in Sao Paulo, Brazil from 2012 until 2015. Before joining Sodexo, she was General Manager of the Prepaid Debit Card Division of Noventis Inc. Ms. Mends holds a BA in economics from Wellesley College and an MBA from Harvard Business School.
 
David Baker Lewis

Director Since: 2004
Age: 75
Committee Memberships:
Compensation; Governance and Nominating
Professional Experience: Mr. Lewis currently serves as Of Counsel to Lewis & Munday, a Detroit-based legal firm with additional offices in New York City and Washington, D.C. Mr. Lewis is a co-founder of the firm, which was established in 1972, and previously served as the firm’s Chairman and CEO.
Education: Mr. Lewis received a Bachelor of Arts degree from Oakland University in Rochester, Michigan, a Masters of Business Administration degree from University of Chicago, and a Juris Doctor degree from University of Michigan School of Law.
Other Boards and Appointments: Mr. LewisMs. Mends serves on the boards of Girls Inc. of Greater Houston and the EMERGE Fellows program and sits on the Business Leadership Council at Wellesley College and the Alumni Board of Harvard Business School. She is also a directorCorporate Director of STERIS plc, a publicly held provider of infection prevention and other procedural products and services, where he is a member and chairman of the Audit Committee and a member of the Governance and Nominating Committee. He was previously a director of The Kroger Company, Conrail, Inc., LG&E Energy Corp., M.A. Hanna, TRW, Inc., and Comerica, Inc.Limeade Inc, an employee engagement software company.
 
Director Qualifications: Mr. LewisMs. Mends brings to the Board expertise in business transformation, strategy, and corporate social responsibility, as well as operational experience in the financial services space.
Yolande G. Piazza

Director Since: 2020
Age: 51
Committee Memberships:
Compensation
Experience: Ms. Piazza serves as Vice President, Financial Services of Google’s Cloud division at Alphabet Inc., an internet-related services and products company, since June 2020. Prior to her current position, she was at Citigroup, Inc., a diversified financial services holding company, serving as CEO of Citi FinTech from serving on the boardsMarch 2017 to June 2020, Chief Operating Officer of Citi FinTech from March 2016 to March 2017, and Chief Administration Officer, Strategy & Planning and Global Shared Functions of Citi Global Operations and Technology from September 2009 to March 2016. She also served in a variety of other public companies,executive roles at Citigroup prior to that, including service asChief Information Officer of Citi Student Loan Corporation and Senior Vice President – Online Applications and Support for Citigroup – CitiCards Technology.
Other Boards and Appointments: Ms. Piazza is an advisory member of Reputation.com.
Director Qualifications: Ms. Piazza brings to the current or former chairBoard extensive financial services experience, including over 30 years of five public company audit committees (the Company, STERIS plc, The Kroger Company, LG&E Energy Corp.,executive leadership experience building customer centric strategies and Conrail, Inc.),products, expertise derivedin digital innovation, and a strong technical transformational and operational background in implementing solutions from his law practice and business background, and knowledge of finance and financial services.ideation to customer adoption.

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Victoria J. Reich

Director Since: 2011
Age: 6163
Committee Memberships:
Audit (Chair); Finance
Professional Experience: Ms. Reich served as the Senior Vice President and Chief Financial Officer of United Stationers Inc. (now known as Essendant, Inc.), a wholesale distributor of business products, from June 2007 until July 2011. Prior to that, Ms. Reich spent ten years with Brunswick Corporation, a manufacturer of sporting and fitness equipment,recreational marine products, where she most recently was President of Brunswick European Group from 2003 until 2006. She served as Brunswick’s Senior Vice President and Chief Financial Officer from 2000 to 2003 and as Vice President and Controller from 1996 until 2000. Before joining Brunswick, Ms. Reich spent 17 years at General Electric Company where she held various financial management positions.
Education: Ms. Reich holds a Bachelor of Science degree in Applied Mathematics and Economics from Brown University.
 
Other Boards and Appointments: Ms. Reich is a director of Ecolab Inc., a publicly held provider of water, hygiene, and energy technologies, where she is Chairman of the Audit Committee and a member of the Governance Committee. She is also a director of Ingredion Incorporated, a publicly held ingredient provider, where she is Chairman of the Audit Committee.
 
Director Qualifications: Ms. Reich brings to the Board extensive financial management experience, operational experience, and executive leadership abilities.
 
 
Bruce C. RohdeMatthew E. Winter

Director Since: 20102017
Age: 7064
Committee Memberships:
Audit; Compensation (Chair); Governance and
Nominating
Professional Experience: Mr. Rohde served in multiple roles with ConAgra Foods, Inc. (now known as Conagra Brands Inc.), a packaged foods company, beginning in 1984, including General Counsel, President, Vice Chairman, Chairman and Chief Executive Officer, before retiring in 2005 as Chairman and CEO Emeritus. Mr. Rohde currently serves as the Managing Partner of Romar Capital Group, a private investment entity. He holds many court admissions and a certified public accountant certificate.
Education: Mr. Rohde holds two degrees from Creighton University, a Bachelor of Science degree in Business Administration and a Juris Doctor degree, cum laude.
Other Boards and Appointments: Mr. Rohde serves as a Trustee of The Heider College of Business at Creighton University. He retired as Trustee Emeritus of Creighton University on June 30, 2017, after 28 years of service, which included service as the chair of a wide variety of committees, as well as Vice Chairman and Chairman of the Board. Mr. Rohde formerly served as a director of Gleacher & Company, Inc. from 2009 through May 2013, where he most recently served as Lead Director and Chair of the Governance and Nominating Committee, as well as a member of the Audit and Executive Compensation Committees. He was previously a director of ConAgra Foods, Inc. and Valmont Industries Inc., both prior to 2007.
Director Qualifications: Mr. Rohde brings to the Board significant senior executive leadership experience from a large public company perspective, including service in multiple executive roles as described above. He also has substantial experience as a board member at several public companies, including service as the chair of a wide variety of board committees, Chairman, Vice Chairman and Lead Director. Over the course of his career, Mr. Rohde’s diverse background has given him abundant experience in law, finance, accounting, tax, operational management, mergers, and acquisitions.

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Matthew E. Winter

Director Since: 2017
Age: 62
Committee Memberships:
Audit; Compensation
Professional Experience: Mr. Winter served as President, The Allstate Corporation, a publicly held personal lines insurer, from January 2015 until his retirement in February 2018. Prior to serving as President of The Allstate Corporation, he was President, Allstate Personal Lines of Allstate Insurance Company beginning in December 2013 and, prior thereto, he served The Allstate Corporation and Allstate Insurance Company in various executive capacities beginning in 2009. Before joining Allstate, Mr. Winter held numerous senior executive positions at large financial institutions and insurance providers. In addition, he spent more than 12 years on active duty with the United States Army and also practiced law for several years before joining the insurance industry.
Education: Mr. Winter earned his Bachelor of Science from the University of Michigan, his Juris Doctor degree from the Albany Law School of Union University, and a Master of Laws from the University of Virginia School of Law. He is also a graduate of Harvard Business School’s Advanced Management Program.
 
Other Board and Appointments: Mr. Winter is currently on the board of ADT Inc., a publicly held provider of monitored security and interactive home and business automation solutions, The Hartford Financial Services Group, Inc., a publicly held investment and insurance company, and The Winter-Lehman Family Foundation, and he previously served on the boards of Feeding America, the Leukemia and Lymphoma Society, the Houston Food Bank, and both the Connecticut and Houston Opera Companies.
 
Director Qualifications: Mr. Winter brings to the Board extensive leadership experience developed throughout his career at Allstate and with other large financial institutions and insurance providers, as well as significant operations, consumer products, financial services, and enterprise risk management experience.
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Christianna Wood

Director Since: 2008
Age: 5961
Committee Memberships:
Audit; Finance
Professional Experience: Ms. Wood is the Chief Executive OfficerCEO of Gore Creek Capital Ltd., an investment management consulting company based in Golden, Colorado. Ms. Wood served as the Chief Executive OfficerCEO of Capital Z Asset Management, the largest dedicated sponsor of hedge funds, from 2008 through July 2009. Previously, she was the Senior Investment Officer for the Global Equity unit of the California Public Employees’ Retirement System (“CalPERS”) for five years. Prior to her service for CalPERS, Ms. Wood served as a Principal of several investment management organizations. She is also a chartered financial analyst and a chartered alternative investment analyst.
Education: Ms. Wood obtained a Bachelor of Arts degree, cum laude, from Vassar College and a Masters of Business Administration degree in Finance from New York University.
 
Other Boards and Appointments: Ms. Wood is a member of the Vassar College Investment Committee and Trustee Investor Responsibility Committee, and, until June 30, 2018, served on the Vassar College Board of Trustees.Trustees and Chaired the Trustee Investor Responsibility Committee. Ms. Wood is also a member of the boards of Grange Insurance, a private company, where she chairs the Investment Committee, The Merger Fund, where she chairs the AuditNominating and Governance Committee, and is a member of the boards of the Delaware Funds by Macquarie fund complex. She was previously a member of the Public Company Accounting Oversight Board Standard Advisory Group (2006-2008) and the International Auditing and Assurance Standards Board Consultative Advisory Group (2006-2009). Ms. Wood was also a member of the Board of Governors of the International Corporate Governance Network from June 2008 until June 2012, serving as Chairman of the Board from June 2009 until June 2012, and served on the Board of Directors of the International Securities Exchange from 2010 to 2016. Ms. Wood was also a member of the Global Reporting Initiative Board, a Global ESG Standard Setter, from 2012 to 2017 and its Chairman from 2014 to 2017.
 
Director Qualifications: Ms. Wood brings to the Board a broad finance, and corporate governance, and ESG disclosure standards background, including experience as a senior investment officer for a large retirement fund, and as Chairman of the Board of Governors of the International Corporate Governance Network.Network, and Chairman of the Global Reporting Initiative Board. She has significant experience in accounting and financial matters. Through her prior service as an investment manager, Ms. Wood has had significant experience in the application of portfolio risk management techniques.

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Unless otherwise instructed, the appointed proxies will vote the shares represented by the proxy cards received by them for each of the nominees named above. All nominees have consented to serve if elected. The Board of Directors has no reason to believe that any of the nominees would be unable to accept the office of director if elected. If any of the nominees becomes unavailable for election for any reason, the Board may provide for a lesser number of directors or designate substitute nominees, and proxies will be voted for the remaining nominees and any substitute nominees, unless otherwise instructed by the shareholder.

THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS A VOTE “FOR” THE ELECTION OF EACH OF THE TEN NOMINEES FOR DIRECTOR IN THIS PROPOSAL 1.

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ADDITIONAL INFORMATION CONCERNING THE BOARD OF DIRECTORS

BOARD OF DIRECTORS’ MEETINGS AND COMMITTEES

The Board of Directors is responsible for overseeing and providing policy guidance on the Company’s business and affairs. The Board reviews significant developments affecting the Company and acts on matters requiring Board approval. During the 20192021 fiscal year, the Board of Directors held eightsix meetings. During the 20192021 fiscal year, each of the incumbent directorsdirector attended at least 75% of the aggregate total number of meetings of the Board of Directors and Board committees of which he or shethe director was a member. On average, ourOur incumbent directors attended over 99% of the Board of Directors meetings and applicable Board committee meetings held during the 20192021 fiscal year.

The standing committees of the Board are the Audit Committee, the Compensation Committee, the Governance and Nominating Committee, and the Finance Committee. The Company’s Corporate Governance Guidelines, Code of Business Ethics and Conduct, the Board of Directors Independence Standards (the “Independence Standards”), and charters for each of the standing committees may be accessed on the Company’s Investor Relations website at www.hrblock.com by clicking the “Investor Relations” link and then clicking the “Corporate Governance” link under the “Company” tab.https://investors.hrblock.com/corporate-governance. These documents are also available in print to shareholders upon written request to the Corporate Secretary, H&R Block, Inc., One H&R Block Way, Kansas City, Missouri 64105.

Set forth below is a description of the primary duties of each of the standing committees of the Board and its members as of the date of this proxy statement.

Audit Committee
Committee Members
 Ms. Reich (Chair)
   Ms. Archon
 Mr. Johnson
 Ms. Mends1
 Mr. Winter
 Ms. Wood

64 meetings in fiscal year 20192021
Approves the appointment of the Company’s independent registered public accounting firm
Evaluates the independence and performance of such firm
Reviews the scope of the annual audit
Reviews and evaluates the effectiveness of the Company’s internal audit function
Reviews the effectiveness of the Company’s ERM program and the Company’s major financial risk exposures and the steps management has taken related thereto
Ensures that the Company has established a system to enforce the H&R Block Code of Business Ethics and Conduct
Reviews and discusses with management and the independent registered public accounting firm the audited financial statements and accounting principles
See the “Audit Committee Report” on page 6055. All of the members of the Audit Committee are independent under regulations adopted by the Securities and Exchange Commission (“SEC”), New York Stock Exchange (“NYSE”)SEC, NYSE listing standards, and the Independence Standards. The Board has determined that each member of the Audit Committee is financially literate under NYSE guidelines and that Mr. Johnson, Ms. Reich, Mr. Winter, and Ms. Wood are each an audit committee financial expert pursuant to the criteria prescribed by the SEC.
1
Ms. Mends was appointed to the Audit Committee effective April 1, 2021.

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Compensation Committee
Committee Members
 Mr. RohdeWinter (Chair)
 Mr. Cohan1
 Ms. Gupta
 Mr. Johnson
 Ms. Piazza2
 Mr. Lewis
   Mr. Winter
Rohde3
6
7 meetings in fiscal year 20192021
Reviews and formally evaluates the CEO’s performance against corporate goals and objectives and approves the CEO’s compensation
Reviews risks related to the Company’s compensation policies and practices
Reviews and approves the Company’s overall executive compensation philosophy, including compensation of the executive officers of the Company and its subsidiaries
Reviews and formally evaluates the CEO’s performance against corporate goals and objectives and approves the CEO’s compensation
Reviews risks related to the Company’s compensation policies and practices
Administers the Company’s short-term and long-term incentive compensation plans
 
 
 
See the “Compensation Discussion and Analysis” beginning on page 2022. The Compensation Committee may delegate authority to such subcommittees as the Compensation Committee deems appropriate and in the best interests of the Company and its shareholders, to the extent permitted by applicable law and the NYSE listing standards. All of the members of the Compensation Committee are independent under NYSE listing standards and the Independence Standards.
1
Mr. Cohan was appointed to the Compensation Committee effective April 1, 2021.
2
Ms. Piazza was appointed to the Compensation Committee effective September 10, 2020.
3
Mr. Rohde will cease serving on the Compensation Committee upon his departure from the Board effective as of the Annual Meeting.
Governance and Nominating Committee
Committee Members
Ms. Gupta (Chair)
Mr. Brown (Chair)1
   Ms. Archon
Mr. Gerard
Mr. Lewis
Mr. Rohde
1
4
5 meetings in fiscal year 20192021
Reviews and oversees corporate governance matters
Initiates recommendations of nominations for election as a director of the Company
Evaluates the performance of the Board of Directors
Recommends the compensation of the non-employee directors of the Company
Reviews and makes recommendations regarding ESG matters when requested by the Board
 
 
All of the members of the Governance and Nominating Committee are independent under NYSE listing standards and the Independence Standards.
1
Messrs. Brown and Rohde will cease serving on the Compensation Committee upon their respective departures from the Board effective as of the Annual Meeting.
Finance Committee
Committee Members
Mr. Gerard (Chair)
Mr. Jones
Ms. Reich
Ms. Wood

32 meetings in fiscal year 20192021
Provides advice to management and the Board of Directors concerning:
 
Financial structure of the Company
 
Share repurchases, dividends, and other capital allocation decisions
 
Funding of operations of the Company and its subsidiaries
 
Investment of Company funds
ReviewingReviews and makingmakes recommendations to the Board regarding capital allocation and proposed acquisitions, dispositions, mergers, joint ventures, investments, and similar transactions

DIRECTOR COMPENSATION

The Board considers and determines non-employee director compensation each year, taking into account recommendations from the Governance and Nominating Committee. The Governance and Nominating Committee formulatesforms its recommendation based on its review of director compensation practices at a specific group of peer companies, based on publicly disclosed information (more discussion of ourthe process for determining our peer group of companies can be found beginning on page 4339). Management, in consultation with the Compensation Committee’s independent compensation consultant, assists the Governance and Nominating Committee in its review by accumulating and summarizing market data pertaining toon director compensation levels and practices at our peer group of companies and reviewing external survey sources, and conducting its own custom research.

sources.

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The following chart describes the compensation

Compensation elements for our non-employee directors in effect for fiscal year 2019:

2021 are as follows:
Compensation Element
Amount
(annual except for meeting fees)
Annual Cash Retainer(1)
$70,000
Annual Equity Retainer(2)
$150,000 (payable in deferred
stock units (“DSUs”))
Non-Executive Chairman of the Board Retainer(2)
$200,000 (payable in DSUs)
Chair Retainer – Audit Committee(1)
$20,000
Chair Retainer – All Other Committees(1)(3)
$15,000
Board Meeting Fee(4)
$2,000 per meeting
Committee Meeting Fee(5)
$1,500 per meeting
(1)
Paid in quarterly installments.
(2)
Equity grants are generally made immediately following election of directors at the Annual Meeting.
(3)
Due to his position as non-executive Chairman of the Board, Mr. Gerard has waived his eligibility for the Chair retainer related to his service as Chair of the Finance Committee.
(4)
Subject to a maximum of ten Board meetings per year.
(5)
Subject to a maximum of ten committee meetings per year per committee.

In addition, in consideration of emerging corporate governance best practices, inthe H&R Block, Inc. 2018 Long Term Incentive Plan (the “2018 Plan”), which was approved by our fiscal year 2018shareholders, limits the Governance and Nominating Committee recommended, and our Board approved, a limit of $750,000 on the amount ofaggregate equity and cash compensation to $750,000 that can be paid to a non-employee director of the Company in a calendar year. The limit does not apply to incremental compensation paid to a director solely in his or her capacity as non-executive Chairman of the Board, provided that such non-executive Chairmandirector does not participate in the decision to award suchthat additional compensation. The non-employee director compensation limit is set forth in the H&R Block, Inc. 2018 Long Term Incentive Plan (the “2018 Plan”), which was approved by our shareholders at the 2017 annual meeting. In setting the non-employee director compensation limit, the Governance and Nominating Committee and the Board reviewed survey data provided by the Compensation Committee’s independent compensation consultant.

In fiscal year 2019,2021, DSUs were granted to non-employee directors under the 2018 Plan. The number of DSUs credited to a non-employee director’s account pursuant to an award under the 2018 Planawarded is determined by dividing the dollar amount of the award by the average current market value per shareclosing price of the Company’s common stock for the ten consecutive trading days ending on the date the DSUs are granted. The current market value per share generally is the closing sales price of a share of our common stock as reported on the NYSE.

DSU awards are fully vested on the grant date and are not subject to forfeiture.date. Vested DSUs are held in a deferred compensation account and become payable, to each non-employee director, in shares of common stock, on the six-month anniversary date of termination of service as a director. However, if a non-employee director dies prior to the payment, in full of all amounts due such non-employee director, the balance of the non-employee director’s DSU account becomes payable to the non-employee director’s beneficiary, in shares of common stock, within ninety days following the non-employee director’s death. There are no dividends paid on outstanding DSUs prior to the DSUs becoming payable, but dividend equivalents on the number of outstanding DSUs accumulate. Whenaccumulate and are paid when the DSUs otherwise become payable, in addition to receiving the applicable number of shares of common stock, the director will receive additional shares of common stock equal in value to the total dividends that would have been paid on such shares.

payable.

On September 13, 2018,10, 2020, DSUs approximately equal in value to $150,000 were granted to each of the Company’s incumbent non-employee directors for the one-year period of service on the Board beginning September 13, 2018.10, 2020. In addition, DSUs approximately equal in value to $200,000 were granted to Mr. Gerard for serving as the non-executive Chairman of the Board for the one-year period beginning September 13, 2018.

10, 2020.

The Company provides to its non-employee directors free business travel insurance in connection with Company-related travel and, consistent with the benefit provided to our full-time employees, the opportunity to use our tax preparation services for no charge. In addition, the H&R Block Foundation will match gifts by non-employeeour directors to any qualified not-for-profit organization on a dollar-for-dollar basis up to an annual aggregate limit of $5,000 per director per calendar year.

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The Board has adopted stock ownership guidelines regarding stock ownership byapplicable to non-employee directors. The non-employee director ownership guidelines require non-employee directors to ownownership of a level of qualifying equity securities with an aggregate value of at least five times the annual cash retainer paid to them. Our stock ownership guidelines provide that, untilUntil a non-employee director satisfies the applicable holding requirement, he or shethe director is required to retain any covered shares (which include shares owned directly or indirectly by such non-employee director, the after-tax value of vested stock option awards, if any, and share equivalents the non-employee director holds in the Company’s benefit plans) owned as of the date on which he or she becomes subject to the guidelines or acquired thereafter.. In addition, Board members are subject to our Insider Trading Policy which, among other things, prohibits our employees and directors from engaging in hedging and pledging transactions related to Company securities, as described in more detail on page securities.

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DIRECTOR COMPENSATION TABLE

The following table sets forth total director compensation for non-employee directors for fiscal year 2019.

Current Directors
Fees Earned
or Paid in Cash
($)(1)
Stock
Awards
($)(2)(3)
Option
Awards
($)(4)
All Other
Compensation
($)(5)
Total ($)
Angela N. Archon
 
108,500
 
 
142,874
 
 
 
 
 
 
251,374
 
Paul J. Brown
 
114,500
 
 
142,874
 
 
 
 
10,000
 
 
267,374
 
Robert A. Gerard
 
104,000
 
 
333,339
 
 
 
 
3,500
 
 
440,839
 
Richard A. Johnson
 
109,500
 
 
142,874
 
 
 
 
5,000
 
 
257,374
 
David Baker Lewis
 
108,500
 
 
142,874
 
 
 
 
5,000
 
 
256,374
 
Victoria J. Reich
 
125,500
 
 
142,874
 
 
 
 
3,000
 
 
271,374
 
Bruce C. Rohde
 
123,500
 
 
142,874
 
 
 
 
5,000
 
 
271,374
 
Matthew E. Winter
 
109,833
 
 
142,874
 
 
 
 
5,000
 
 
257,707
 
Christianna Wood
 
107,000
 
 
142,874
 
 
 
 
5,000
 
 
254,874
 
Former Director
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tom D. Seip(6)
 
40,000
 
 
 
 
 
 
 
 
40,000
 
2021.
Current Directors
Fees Earned
or Paid in Cash
($)(1)
Stock
Awards
($)(2)(3)
Option
Awards
($)(4)
All Other
Compensation
($)(5)
Total ($)
Paul J. Brown
$99,000
$147,880
$5,000
$251,880
Sean H. Cohan(6)
$5,833
$70,280
$76,113
Robert A. Gerard
$94,500
$345,038
$3,000
$442,538
Anuradha (Anu) Gupta
$109,500
$147,880
$257,380
Richard A. Johnson
$99,000
$147,880
$5,000
$251,880
Mia F. Mends(6)
$5,833
$70,280
$76,113
Yolande G. Piazza
$63,000
$147,880
$210,880
Victoria J. Reich
$113,000
$147,880
$4,400
$265,280
Bruce C. Rohde
$102,000
$147,880
$5,000
$254,880
Matthew E. Winter
$115,500
$147,880
$5,000
$268,380
Christianna Wood
$93,000
$147,880
$2,500
$243,380
Former Directors
Angela N. Archon(7)
$31,500
$5,000
$36,500
David Baker Lewis(8)
$102,000
$147,880
$5,000
$254,880
(1)
This column includes, as applicable, the annual cash retainer, meeting fees for each Board and committee meeting attended, and committee retainers earned or paid for services as a director during fiscal year 2019.2021.
(2)
The dollar amounts represent the grant date fair value under FASB Accounting Standards Codification Topic 718 “Stock Compensation” (“ASC 718”) for DSUs awarded during fiscal year 20192021 to the non-employee director. These DSU awards are fully vested in that they are not subject to forfeiture;vested; however, no shares underlying a particular award will be issued until six months following the date the director ends his or her service on the Board (or within ninety days of death, if earlier). The grant date fair value of an award is computed in accordance with ASC 718 utilizing assumptions discussed in Note 9:8: “Stock-Based Compensation” to the Company’s consolidated financial statements in the Form 10-K for the year ended April 30, 2019,2021, as filed with the SEC. As of April 30, 2019,2021, the following DSUs were outstanding: Ms. Archon – 22,421;0; Mr. Brown – 55,718;79,345; Mr. Cohan – 3,153; Mr. Gerard – 163,019;222,070; Ms. Gupta – 16,030; Mr. Johnson – 23,648;43,526; Mr. Lewis – 87,434;114,848; Ms. Mends – 3,153; Ms. Piazza – 10,497; Ms. Reich – 55,718;79,345; Mr. Rohde – 69,980; Mr. Seip – 0;95,310; Mr. Winter – 11,240;29,731; and Ms. Wood – 82,300. Mr. Seip’s DSUs were distributed six months following the date he ended service on the Board.109,100.
(3)
The DSU award value approved by the Board of Directors for fiscal year 20192021 was converted into the number of DSUs by dividing the dollar amount of the award by the average current market value per share of the Company’s common stock for the ten consecutive trading days ending on the date the DSUs were granted to the non-employee director. The current market value per share generally is the closing sales price of a share of our common stock as reported on the NYSE. However, the grant date fair value of an award computed in accordance with ASC 718 does not utilize such an average. As such, the value approved by the Board for fiscal year 20192021 differs from the value reported in this column.
(4)
(4)No stock options to purchase the Company’s common stock were granted to individuals while serving as non-employee directors during fiscal year 2019. As of April 30, 2019,2021, no non-employee director had any stock options outstanding.
(5)
This column represents the H&R Block Foundation matching amount on contributions to 501(c)(3) organizationsorganizations.
(6)
As previously disclosed, Mr. Cohan and Ms. Mends were appointed to the Board effective April 1, 2021 and on that date received a calendar year basis. The amount includes matching contributions that occurred inpro-rated DSU grant, representing service on the 2018 calendar year and in the 2019 calendar year (all of which were paid within fiscal year 2019); therefore, the amount reported in this column may exceed $5,000.Board from April 1, 2021 through September 9, 2021.
(7)
(6)Mr. SeipMs. Archon did not stand for re-election at the Company’s annual meeting of shareholders held on September 13, 2018,10, 2020, and therefore ceased to be a director of the Company as of that date.

Additional Information Concerning(8)
As previously disclosed, David Baker Lewis retired from the Board of Directors  | Director Compensation Table  | H&R Block 2019 Proxy Statement   15effective March 31, 2021.

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CORPORATE GOVERNANCE

Corporate Governance Guidelines

Our Board of Directors operates under Corporate Governance Guidelines (the “Governance Guidelines”) to assist the Board in exercising its responsibilities. The Governance Guidelines reflect the Board’s commitment to monitoring the effectiveness of policy and decision-making both at the Board level and the management level, with a view to enhancing shareholder value over the long term. The Governance Guidelines also ensure that the Board will have the necessary authority and practices in place to review and evaluate the Company’s business operations as needed and to make decisions that are independent of the Company’s management. The Governance Guidelines are not intended to be a static statement of the Company’s policies, principles, and guidelines, butand are subject to regular assessment and refinement asby the Board may determine advisable or necessary in line with the best interests of the Company and our shareholders.Board.
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Pursuant to the Governance Guidelines, the Board evaluates its performance on an annual basis through an evaluation process administered by the Governance and Nominating Committee. To protect the directors’ anonymity and the integrity of the process, the evaluations are conducted in separate interviews by an independent third party who compiles the responses into a report for the Governance and Nominating Committee. In addition to Board performance, the annual interview includes questions regarding the performance of the individual Board members and the committees of the Board. Results of all evaluations are discussed at appropriate Committee meetings and with the full Board.

Director Service on Other Boards

The Governance Guidelines provide that directors should not serve on more than three other boards of public companies in addition to the Company’s Board. Furthermore, beforeBefore serving on the board of another public company, directors are required to give prior notice to the Board. The Chief Executive OfficerCEO of the Company is not permitted to serve on more than one other board of a public company in addition to the Company’s Board and must obtain Board approval prior to serving on the board of any public company. Currently, all director nominees are in compliance with these guidelines.

Mandatory Director Resignation Policies

The Company’s Bylaws provide that any incumbent director who is not elected by a majority of shares entitled to vote on theirthe election and represented in person or by proxy shallmust promptly tender his or heran irrevocable resignation from the Board to the Company’s Board, subject only to the condition that it is accepted by the Board. The Governance and Nominating Committee will make a recommendation, toand the Board as to whether to accept or reject the resignation. The Board will then act on the tendered resignation, taking into account thethat recommendation, of the Governance and Nominating Committee, and publicly disclose its decision regarding the tendered resignation and the rationale behind the decision within ninety days from the date of the certification of the election results. The Governance and Nominating Committee in making its recommendation, and the Board in making its decision, may consider any factors or other information that it considersconsidered appropriate and relevant.relevant in making their respective decisions. The director who tenders his or herthe resignation is not permitted to participate in the proceedings of the Governance and Nominating Committee or the decision of the Board with respect to his or hersuch resignation. If the Board accepts a director’s resignation, or if a non-incumbent nominee for director is not elected, then the Board may fill the vacant position or decrease the size of the Board in accordance with the Company’s Bylaws.

In addition, the Governance Guidelines provide that any director whose principal employment or major responsibilities materially change shallmust tender his or hera resignation from the Board for consideration by the Governance and Nominating Committee. The Governance and Nominating Committee will then make a recommendation toregarding, and the Board as to whether to accept or reject the resignation. The Board will then act on, the tendered resignation, taking into account the recommendation of the Governance and Nominating Committee.

resignation.

To be eligible to be a nominee for election as a director, whether nominated by the Board or a shareholder, a person must deliver to the Company a written agreement that such person will abide by these director resignation requirements.

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Independent Chairman

and Board Leadership Structure and Accountability

The Company’s Articles, Bylaws, and the Governance Guidelines require that the Chairman of the Board be an independent director, not simultaneously serving as CEO or President of the Company, who has not previously served as an executive officer of the Company. As Chairman, Mr. Gerard leads all meetings of the Board, including executive sessions of the non-employee directors held at each regular meeting of the Board.

We believe that our current Board structure creates a positive balance in leadership and accountability, as the functions of CEO and Chairman are significantly different. In addition to balancing responsibilities, we believe that this structure enhances the accountability of the CEO to the Board and strengthens the Board’s independence from management. Separating the roles of Chairman and CEO also allows the CEO to focus on running our business and managing the Company in the best interests of our shareholders. At the same time, our non-executive Chairman handles the separate responsibilities of Board and committee scheduling, Board agendas, and other Board organizational tasks, as well as leading the Board in discussions concerning CEO employment and performance evaluation and speaking on behalf of the Board and the Company regarding corporate governance- and investor relations-related issues.
A Substantial Majority of the Board is Independent

As further described in the Governance Guidelines, the Board believes that a substantial majority of the Board should consist of directors who are independent under NYSE listing standards. As described below, nine11 of the Board’s tencurrent 12 directors are independent directors within the meaning of the NYSE listing standards and Independence Standards.
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Mr. Jones is not an independent director under the NYSE listing standards or Independence Standards due to his position as our President and Chief Executive Officer.CEO. Assuming all ten director nominees are elected at the Annual Meeting, all of the directors, other than Mr. Jones, will be independent directors within the meaning of the NYSE listing standards and Independence Standards.

NYSE listing standards provide that a director does not qualify as independent unless the Board affirmatively determines that the director has no material relationship with the Company. The listing standards permit the Board to adopt and disclose standards to assist the Board in making determinations of independence. Accordingly, the Board has adopted the Independence Standards to assist the Board in determining whether a director has a material relationship with the Company.

Evaluation of Director Independence

In June 2019,2021, the Board conducted an evaluation of director independence regarding the current directors and nominees for director based on the NYSE listing standards and Independence Standards. In addition, the Board also conducted an evaluation of the independence of each of the members of the Audit, Compensation, and Governance and Nominating Committees in accordance with the requirements of the NYSE listing standards. In connection with this evaluation, the Board considered the responses provided by the directors in their annual director questionnaires and reviewed commercial, charitable, consulting, familial, and otherany relationships between each director or immediate family member and the Company, its subsidiaries, and their employees. As a result of its evaluation, the Board affirmatively determined that Messrs. Brown, Cohan, Gerard, Johnson, Lewis, Rohde, and Winter and Mses. Archon,Gupta, Mends, Piazza, Reich, and Wood are independent. In addition, the Board affirmatively determined that each member of the Audit, Compensation, and Governance and Nominating Committees is independent.

independent under all applicable standards.

Code of Ethics

All directors, officers, and employees of the Company must act ethically and in accordance with the policies set forth in the H&R Block Code of Business Ethics and Conduct (the “Code”). The Code includes guidelines relating to the ethical handling of actual or potential conflicts of interest, compliance with domestic and foreign laws, accurate financial reporting, and procedures for promoting compliance with, and reporting violations of, the Code. In support of the Code, we have established a number of channels for reporting potential ethics violations or similar concerns or for guidance on ethics matters, such as via email, telephone, or in-person communications. All individuals have the ability to report concerns or discuss ethics-related matters anonymously.
The Audit Committee has also established procedures for the receipt, retention, and treatment of reports received by us regarding accounting, internal accounting controls, or audit matters, including reports made to the Corporate Secretary by phone at (816) 854-4288 or by email to corporatesecretary@hrblock.com. The Code is overseen by the Company’s Chief Ethics Officer, who is appointed by the Audit Committee. To help ensure the Audit Committee’s effective oversight of our ethics and compliance program, the Audit Committee regularly receives reports from the Chief Ethics Officer and reviews matters related to the Company’s ethics and compliance program. The Company will post any amendments to or waivers of the Code, to the extent applicable to any of the Company’s executive officers or directors as required under applicable rules, on our website.

The Code can be accessed on the Company’s website at www.hrblock.com by clicking the “Investor Relations” link and then clicking the “Corporate Governance” link under the “Company” tab.https://investors.hrblock.com/corporate-governance. The Code is also available in print to shareholders upon written request to the Corporate Secretary, H&R Block, Inc., One H&R Block Way, Kansas City, Missouri 64105.

Succession Planning

The Board recognizes the importance of effective executive leadership to the Company’s success. The Company’s Board is actively engaged and involved in succession planning. The Board discusses the talent pipeline for specific critical roles, and

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high-potential leaders are given exposure and visibility to Board members through formal presentations and informal events. More broadly, the Board is regularly updated on key talent indicators for the overall workforce, including economic environment, diversity, recruiting, and development programs.

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The Company’s Articles, Bylaws, and the Governance Guidelines require that the Chairman of the Board (i) be an independent director pursuant to NYSE listing standards, (ii) not simultaneously be Chief Executive Officer or President of the Company, and (iii) not have previously served as an executive officer of the Company. As such, the Board is led by an independent Chairman, currently Mr. Gerard, who has also been designated as the Board’s Senior Independent Director.

We believe that our current Board structure creates a positive balance in leadership and accountability, as the functions of Chief Executive Officer and Board Chairman are significantly different. In addition to balancing responsibilities, we believe that our current structure enhances the accountability of the Chief Executive Officer to the Board and strengthens the Board’s independence from management. Separating the roles of Board Chairman and Chief Executive Officer also allows the Chief Executive Officer to focus his or her efforts on running our business and managing the Company in the best interests of our shareholders. At the same time, our non-executive Chairman handles the separate responsibilities of Board and committee scheduling, Board agendas, and other Board organizational tasks, as well as leading the Board in discussions concerning CEO employment and performance evaluation and speaking on behalf of the Board and the Company regarding corporate governance- and investor relations-related issues.

COMMUNICATIONS WITH THE BOARD

Shareholders and other interested parties wishing to communicate with the Board, of Directors, the non-employee directors, or an individual Board member concerning the Company may do so by writing to the Board, to the non-employee directors, or to the particular Board member, and mailing the correspondence to the Corporate Secretary, H&R Block, Inc., One H&R Block Way, Kansas City, Missouri 64105 or by emailing the correspondence to corporatesecretary@hrblock.com. In addition, our non-executive Chairman and other Board members have made and may in the future make themselves available for consultation and direct communication with significant shareholders.
Please indicate on the envelopeany written correspondence whether the communication is from a shareholder or other interested party. The Board has instructed the Corporate Secretary and other relevant members of management to examine incoming communications and forward to the Board or individual directors as appropriate, any communication he or shethe Corporate Secretary deems relevant to the Board’s roles and responsibilities. The Board has requested that certain types of communications not be forwarded, and redirected if appropriate, such as: spam, business solicitations or advertisements, resumes or employment inquiries, service complaints or inquiries, surveys, or any threatening or hostile materials. In addition, our non-executive Chairman and other Board members have made and may in the future make themselves available for consultation and direct communication with significant shareholders.

DIRECTOR ATTENDANCE AT ANNUAL MEETINGS OF SHAREHOLDERS

Although the Company has no specific policy regarding director attendance at the Company’s annual meeting of shareholders, all directors are encouraged to attend. All of the Company’s then current directors virtually attended last year’s annual meeting.

BOARD’S ROLE IN RISK OVERSIGHT

Our Board has oversight responsibility for managing risk, directly and through its various Committees, and management is responsible for the Company’s day-to-day enterprise risk management activities. The Company has an Enterprise Risk Management departmententerprise risk management team and a management Enterprise Risk Committee to support senior management in fulfilling its day-to-day enterprise risk management responsibilities and to support the Board in fulfilling its oversight responsibility for risk management. The Company’s Vice President and Treasurer oversees the activities of the Enterprise Risk Committee, which is made up of keyVice Presidents of major business and control functions and members of the Company’s management.enterprise risk management team. The Company’s Enterprise Risk Management department,enterprise risk management team, working in coordination with the management Enterprise Risk Committee assists the Board in its oversight of enterprise risk management by creating and facilitating a process to identify, prioritize, monitor, and report on risks and mitigation strategies, overseeing regular reporting of risks to the Board and its committees, identifying additional risk mitigation strategies as appropriate, and monitoring emerging risks.

The Board is responsible for oversight of risks related to ESG matters and receives regular reports from the Company’s Chief People Officer, including regarding people development, associate engagement, workforce diversity, and pay equity, to enable it to assess and manage risk related to the Company’s workforce.

In fulfilling its oversight role, the Board generally focuses on the adequacy of the Company’s risk management and mitigation processes. The Board works with the Company’s Chief Executive Officer,CEO, Chief Financial Officer, General Counsel, and Vice President and Treasurer to determine the Company’s risk tolerance, and works to ensure that management identifies, evaluates, and properly manages the overall risk profile of the Company.

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In addition to the discussion of risk at the Board of Directors level, the Board’s standing committees also focus on risk exposure as part of their ongoing responsibilities:

Committee of the Board
Areas of Risk Oversight
Additional Information
Audit Committee
Responsible for the oversight of policies and processes pertaining to the Company’s enterprise risk managementERM program and specifically considers risks and controls relating to, among other things, data and cyber security and the Company’s financial statements and financial reporting processes. Responsible for the Code and for reviewing and approving the appointment of the Company’s Chief Ethics Officer, who manages the Company’s ethics and compliance program.
The Company’s Audit Services department assists the Audit Committee and the Board in their oversight of enterprise risk management by ensuring that key risks are included in the audit plan, providing objective assurance to the Board on the effectiveness of risk management processes, and reviewing the management of key risks.
Compensation Committee
Responsible for reviewing the Company’s compensation policies and practices (including enterprise risks and compensation design risks) and the relationship among the Company’s risk management policies and practices, corporate strategy, and compensation policies and practices.
The Compensation Committee conducts an annual risk assessment related to the Company’s compensation programs. For more information, see the discussion beginning on page 4844 regarding the Company’s compensation policies and practices.
Governance and Nominating Committee
Responsible for reviewing the Company’s corporate governance policies and practices and making recommendations to the Board that take into account the management of governance-related risk. Reviews and makes recommendations regarding ESG-related risks when requested by the Board.
In addition, the Governance and Nominating Committee’s primary involvement in the director nomination and Board self-evaluation processes assists the Board in reviewing and mitigating risks related to the governance of our Board.
Finance Committee
Responsible for reviewing and approving plans and strategies with respect to financing transactions, acquisitions and dispositions, and other transactions involving financial risks.
The Finance Committee reviews the Company’s earnings and free cash flow, its sources and uses of liquidity, compliance with financial covenants, and uses of the Company’s cash.

Each of the committee chairs regularly reports to the full Board concerning the activities of the applicable committee, the significant issues it has discussed, and the actions taken by that committee.

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COMPENSATION DISCUSSION AND ANALYSIS

In this section, we describe the material componentscompensation of our executive compensation program for our named executive officers (“named executive officers” or “NEOs”), whose compensation is set forth in the Summary Compensation Table and other compensation tables contained in this proxy statement. For our 2019 fiscal year, which ended April 30, 2019, our NEOs included the following individuals:
Officers
Title
Jeffrey J. Jones II
President and Chief Executive Officer
Tony G. Bowen
Chief Financial Officer
Thomas A. Gerke
General Counsel and Chief Administrative Officer
Karen A. Orosco
Senior Vice President, U.S. Retail
Kellie J. Logerwell
Vice President and Chief Accounting Officer
In addition, we provideincluding an overview of our executive compensation philosophy and the elements of our executive compensation program. We also explain how and why the Compensation Committee arrives at specific compensation policies and practices involving our NEOs. For our fiscal year 2021, which ended April 30, 2021, our NEOs included the following:







Jeffrey J. Jones II
Tony G. Bowen
Thomas A. Gerke
Karen A. Orosco
Kellie J. Logerwell
President and CEO
Chief Financial Officer
General Counsel and
Chief Administrative
Officer
President, Global
Consumer Tax and
Service Delivery
Vice President and
Chief Accounting
Officer
EXECUTIVE SUMMARY
Introduction
As discussed above in the Proxy Statement Introduction, the impacts of the COVID-19 pandemic were felt throughout fiscal year 2021. Tax season 2021 was unlike any experienced previously, given the many impacts of the COVID-19 pandemic:

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New Strategic Framework

Commencing in

In addition, the filing deadline for tax season 2020 was extended beyond our fiscal year 2019, we adopted a new multi-year enterprise growth strategy designed to guide us toward long-term sustainable growth (see additional details about this new enterprise strategy beginning on page 1). During fiscal year 2018, we objectively examined every aspect2020. The tax season deadline extension for tax seasons 2020 and 2021 impacted the typical seasonality of our business and the consumer trends drivingcomparability of our future plans.financial results. However, even with the unique and fluid dynamics of the tax season, the Company achieved strong volume results. When comparing full tax season 2021 results (January 1, 2021 through May 18, 2021) to full tax season 2020 (January 1, 2020 through July 15, 2020, normalized to exclude typical mid-May through mid-July volumes), the number of U.S. Assisted returns e-filed by H&R Block increased approximately 7.3% and total U.S. e-filed returns increased approximately 3.8%. We inventoried our strategic assets—both tangible and intangible—and reviewed nearly two decadesestimate we gained approximately 0.3% of operational andtotal market share when compared to last year’s completed tax season. In the Assisted category, we estimate we gained approximately 0.7% share. Key reported financial results to gain insight into past challenges and opportunities.

This exercise affirmed that H&R Block is a trusted brand and also identified opportunities to improve, most notably in new client growth. We exited fiscal year 2018 with a large client base and two straight years of improved results in both our Assisted and DIY businesses. Our client retention was strong, but new client growth was suboptimal and this led us to revise our pricing structure, including introducing upfront, transparent pricing for all clients and targeted price reductions for certain of our Assisted clients. These revisions were intended to improve the value proposition in our Assisted business and address challenges and opportunities that arose in our business as a result of the Tax Cuts and Jobs Act of 2017 (the “Tax Legislation”). As a part of our new enterprise strategy, we also announced strategic investments in technology, operations, and our office footprint optimization. Due to these investments, during our June 2018 earnings call we announced that we expected fiscal year 2019 revenues and margins to decrease, and publicly provided to our investors a financial outlook reflecting those expectations. More information about the 2019 financial outlook can be found in the June 2018 earnings call materials available on the Company’s website at www.hrblock.com by clicking the “Investor Relations” link and then clicking the “Webcasts and Presentations” link under the “Financial Info” tab.

In support of the new enterprise strategy, the Compensation Committee set target metrics for fiscal year 2019 short-term incentive (“STI”) and long-term incentive (“LTI”) compensation that aligned with both the operating plan approved by the full Board and the outlook provided to investors. In recognition that these targets were set below the prior year actual results due to the substantial investments described above, the Compensation Committee made several changes to the core design of the variable incentive plans to ensure a shareholder-friendly outcome and protect against possible misperception of a management windfall if the target goals were exceeded. Specifically, the Compensation Committee (i) reduced the cap on the STI payout from 200% to 150% of target and provided that any payout achieved over target would be delivered in restricted share units, and (ii) reduced the cap on the portion of performance share unit performance attributable to fiscal year 2019 from 200% to 150% of target. The Compensation Committee believes that the target goals appropriately incentivized our executives to meet and exceed the Board-approved fiscal year 2019 operating plan and execute on our evolving enterprise strategy, thereby ensuring alignment between management payouts and investor expectations. The Compensation Committee also believes that the changes to both the STI and performance share unit plans, which reduced maximum payouts to below-market levels, reflected an appropriate revision during a year in which all parties – investors and management – made important investments in our Company’s future.

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In our meetings with shareholders, we explained in detail our previously disclosed new enterprise strategy, its projected impact on fiscal year 2019 financial results, and the steps proposed by the Compensation Committee with respect to the 2019 STI and LTI plans, as described immediately above. Shareholders were supportive of the Company’s new strategy, acknowledging the lower financial expectations and STI targets and appreciating the limitations placed on potential fiscal year 2019 payouts to support it.

Fiscal year 2019 represented the first year in our multi-year efforts to execute our new enterprise strategy, and we delivered the high end of our revenue and margin outlook. This led to total shareholder return (“TSR”) for the 12 months ending June 30, 2019 of 33.7%, which was in the top 15% of the S&P 500 index,1 and a substantial improvement in share price during that period.

Fiscal year 2020 represents the second year of implementing our new enterprise strategy and we are focused on continuing the progress made in fiscal year 2019. In June 2019, the Compensation Committee set the performance goals in our variable incentive plans for our executive officers for fiscal year 2020. The target performance goals are consistent with the Company’s Board-approved fiscal year 2020 operating plan and fiscal year 2020 external financial outlook publicly provided to investors during our June 2019 earnings call. To ensure continuous improvement and maintain the positive momentum we developed in fiscal year 2019, all target goals exceed fiscal year 2019 actual results after adjustment for the recently announced acquisition of Wave.

Our Engagement with Shareholders

We have followed a consistent approach to the design of our executive compensation program for many years. The results of our annual shareholder advisory votes on executive compensation (commonly known as the “say-on-pay” vote) before 2018 demonstrated strong shareholder support for our program, with support in excess of 95% each year from 2013 to 2017. At our 2018 annual meeting, however, approximately 61% of votes were cast in favor of our say-on-pay proposal. As discussed at pages 3 to 4 above, in response to the lower level of support for our say-on-pay vote at our 2018 annual meeting, at the request of the Board and the Compensation Committee, the Chairman of the Board led an extensive shareholder outreach initiative during fiscal year 2019 and early fiscal year 2020.

This outreach initiative was designed to assist our Board and Compensation Committee in fully understanding the perspectives of our shareholders, including those that did not support our say-on-pay vote in 2018, with respect to our executive compensation program. We also consulted the publicly-available policies of our major shareholders to better understand their views on executive compensation. This effort supplemented the ongoing communications between our management and shareholders, as well as contact with shareholders prior to our 2018 annual meeting, through various engagement channels including in-person or telephonic meetings. These meetings provided the Compensation Committee and the Board with valuable insights into our shareholders’ perspectives on our executive compensation program and potential improvements to the program, as described below.

During this engagement:

We reached out to our top 50 shareholders that collectively owned about 80% of our shares outstanding;
Our Chairman, along with our Chief Financial Officer and/or General Counsel and Chief Administrative Officer, held at least one in-person or telephonic meeting with representatives of 13 shareholders that collectively owned over 50% of our shares outstanding, including each of our top five shareholders that collectively owned about 35% of shares outstanding;
An additional five shareholders that collectively owned approximately 6% of our shares outstanding elected to engage with us via correspondence, indicating that no meeting was necessary at this time; and
Two shareholders that collectively owned approximately 2% of our shares outstanding declined our engagement requests.
1TSR has been calculated by the Company using publicly available information, by dividing (i) the sum of the amount of a company’s dividends for the period (on a cumulative reinvested basis) and the share price of the company at the end of the period minus the share price at the beginning of the period by (ii) the share price at the beginning of the period. TSR for the S&P 500 index was calculated using only the companies that were in the S&P 500 index at both the beginning and end of the period.

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We also supplemented our shareholder engagement process by proactively engaging with the two largest proxy advisory firms for additional perspective and clarity on matters they highlighted in their reports to shareholders in connection with our 2018 annual meeting. The results of our conversations with shareholders who participated in our outreach initiative and the proxy advisory firms were summarized for, presented to, and discussed in detail with the Board on multiple occasions during the engagement process.

Below is a summary of the processes and actions we have taken to address shareholder feedback received in fiscal year 2019 and early fiscal year 2020 and the 2018 say-on-pay vote result. Note that the executive compensation program for fiscal year 2019 was set in June 2018, prior to the say-on-pay vote at our 2018 annual meeting and the above-described shareholder outreach initiative, and thus the outreach was conducted, and the design process was completed, as we developed and approved the fiscal year 2020 program.

Step
Action
Design Process Activities Completed and Ongoing
1
Input on Fiscal Years 2018 and 2019
Reviewed 2018 say-on-pay vote result, as well as proxy advisor research reports
Outreach to our top 50 shareholders that collectively owned about 80% of our shares outstanding
Directly engaged with shareholders that collectively owned over 56% of our shares outstanding, with discussions led by our independent Chairman
Continued regular, ongoing shareholder engagement regarding Company strategy and financial results led by our investor relations group and involving our Chief Executive Officer and Chief Financial Officer
Assessed compensation structure and performance goals against business plan, as well as alignment with new enterprise strategy and financial outlook provided to investors
2
Design for Fiscal Year 2020
Conducted strategy and planning sessions with the Compensation Committee Chair and independent compensation consultant to review feedback and identify key areas to address
Results of shareholder feedback summarized and shared with the Board
Discussed the shareholder engagement and design considerations with the Board and Compensation Committee during meetings occurring throughout the 2019 fiscal year
3
Confirm for Fiscal Year 2020
Engaged with the two largest proxy advisory firms for additional perspective and clarity on matters they highlighted in their reports to shareholders in connection with our 2018 annual meeting
Sought ongoing investor feedback on executive compensation through regular investor relations meetings
4
Finalize for Fiscal Year 2020
Finalized fiscal year 2020 executive compensation program with the Compensation Committee, after consideration of feedback from shareholder outreach
Incorporated a discussion of the shareholder outreach process and results into our disclosures for this 2019 proxy statement
Enhanced disclosures in this 2019 proxy statement to provide additional transparency regarding our program and its performance-based nature, further describe the Compensation Committee’s decision-making process

What We Heard in Our Engagement and How We Responded

We received a range of different perspectives on our executive compensation program from shareholders during our shareholder outreach initiative, all of which were considered by the Compensation Committee.

We received positive feedback from investors about the overall annual executive compensation program and support for our management team, consistent with the support in excess of 95% for our say-on-pay proposal in each year from 2013 to 2017. Therefore, the Compensation Committee retained the overall structure of our annual incentive compensation program for fiscal year 2020, which is largely performance based, as described in more detail on pages 29 to 42 below.

In this engagement, we also shared with our shareholders that short-term incentive plan targets for fiscal year 2019 were set at levels lower than the prior year, given our stated expectations for lower financial results due to investments in our

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new enterprise strategy. Our shareholders generally expressed support for the Company’s new enterprise strategy, acknowledging the lower financial expectations contained in our 2019 financial outlook and appreciating the changes made to the executive compensation program in fiscal year 2019 to support it.

As reflected in the say-on-pay results, some shareholders expressed concern regarding the lack of performance conditions in the one-time inducement awards provided to Mr. Jones in fiscal year 2018 in connection with his hiring as CEO. We understand this one-time, isolated issue was the primary factor that led to the decreased level of support. The inducement awards as the primary factor was not unexpected given that we did not make material changes to the ongoing executive compensation program that had been overwhelmingly supported by our shareholders in recent years. We also received feedback requesting additional transparency on certain aspects of our executive compensation program and other proxy statement disclosures. As a result of this feedback, we have made the updates described below.

What We Heard
How We Responded
Shareholders told us that a larger portion of our CEO’s one-time, sign-on compensation should have been based on pre-determined performance metrics in order to ensure alignment with shareholder interests.
The Compensation Committee determined that future executive officer sign-on awards will be substantially performance-based, absent unusual circumstances, such as granting a sign-on award to a newly-hired executive to replace awards forfeited by the executive at a prior employer in connection with accepting employment with the Company.
No new sign-on awards were made to named executive officers in fiscal year 2019.
We communicated that certain annual metric targets for fiscal year 2019 were set at levels lower than the prior year, consistent with our new enterprise strategy and 2019 financial outlook. Shareholders agreed that these actions were appropriate given the new enterprise strategy, but said we should continue to ensure that metrics and targets are appropriate for the business going forward.
The Compensation Committee will continue to evaluate the appropriateness of targets each year, taking into consideration the feedback from shareholders and the progress of the new enterprise growth strategy.
Pursuant to the limitations on fiscal year 2019 short-term incentive compensation approved by the Compensation Committee as discussed beginning on page 32 below, fiscal year 2019 payouts earned over target were paid in restricted share units vesting ratably over two years.
Shareholders requested that we enhance transparency of the determination of opportunities and final payouts.
The Compensation Committee decided to enhance transparency of our executive compensation by providing greater detail regarding how targets for incentive awards are determined and how ultimate payouts are calculated (see pages 32 to 42).
The Compensation Committee disclosed in this proxy statement that incentive plan targets are set consistent with the levels provided in our Board-approved annual operating plan and the 2019 financial outlook provided externally (see page 33).
Shareholders requested that we enhance CD&A disclosure by providing additional context regarding compensation decisions and illustrating the program with charts and graphs.
The Compensation Committee has added new charts and graphs throughout this CD&A to enhance and supplement our disclosures and better illustrate our executive compensation program, targets, and payouts (see tables and graphs on pages 26,34 and 41, for example).
The Compensation Committee also decided to increase disclosure surrounding the Compensation Committee’s decision-making process and rationale, including the process behind setting total direct compensation levels, STI and LTI payout opportunities, metric selection rationales, and target goals (see page 33).

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In these responses, the Compensation Committee focused on continuing to design our executive compensation program to reflect shareholder views and to strengthen our ability to drive the execution of our new enterprise strategy over the long term, support sustained growth, and continue decades of proven success. A detailed discussion of the Company’s fiscal year 2020 executive compensation program is set forth below under “Fiscal Year 2020 Compensation.”

Overall Executive Compensation Philosophy

Our executive compensation decisions are influenced by a variety of factors, with the primary goals being to align management’s and shareholders’ interests and to link pay with performance. We evaluate performance over both short-term and multi-year periods based on (i) the Company’s financial, operational, and strategic performance, including results for certain key performance metrics, and (ii) the Company’s total return to shareholders over time, both on an absolute basis and relative to other companies in the S&P 500 index.

We believe our executive compensation program is reasonable, competitive, and appropriately balances the objectives of recruiting, retaining, and motivating our executives. As discussed below, our executive compensation program and stock ownership requirements are structured to ensure management’s interests are aligned with those of our shareholders and to motivate and reward individual initiative and effort.

Alignment with Shareholder Interests

Performance-Based Compensation Framework

As part of our efforts to ensure the alignment of management’s interests with those of our shareholders, a substantial portion of our executives’ total compensation is contingent, or “at-risk,” and will have value commensurate with Company performance, whether below or above the target levels. For fiscal year 2019, 73% of CEO total direct compensation and 62% of the total direct compensation of our other NEOs was performance-based and at-risk. We emphasize performance-based compensation under our STI and LTI programs to motivate our executives to deliver financial, operational, and strategic results that meet, and exceed, pre-established goals.

Stock Ownership Requirements

We aim to further align the interests of our executives with those of shareholders and the long-term interests of the Company through stock ownership requirements. We require our CEO to retain 100% of any equity that he holds and any equity awards that he receives until the value of his shares and certain other vested equity awards is at least six times the value of his annual base salary, as described below under “Stock Ownership Guidelines.” In addition, the restricted share units granted to our CEO in fiscal year 2018 are subject to a further requirement that he hold such shares until he is no longer employed by the Company. The other members of our senior executive team, including our other NEOs, are required to retain at least 50% until the value of their shares and such other equity awards is at least three times the value of their annual base salary.

Our Pay for Performance Compensation

New Strategic Framework

As described above, commencing in fiscal year 2019, we adopted a new multi-year enterprise strategy designed to guide us toward long-term sustainable growth, which included strategic investments in pricing, technology, and operational excellence that resulted in a reset of our revenue and earnings outlook.

Fiscal Year 2019 Compensation Decisions

A primary goal of our executive compensation program is to directly link a significant portion of executive pay to Company performance. Consistent with our shareholders’ historical support of the Company’s compensation practices prior to the 2018 say-on-pay vote, the Compensation Committee decided to retain the core design of our executive compensation program in fiscal year 2019. In structuring fiscal year 2019 compensation, the Compensation Committee aimed to continue to closely align executive pay with Company performance, while taking into account the investments required in fiscal year 2019 under our new strategic framework, by:

In setting the levels for incentive plan metrics, considering the Board’s review and approval of our fiscal year 2019 operating plan in early June 2018, the Company’s 2019 financial outlook provided in early June 2018, and our new enterprise strategy, and taking into account the Board-approved initiatives to be implemented in fiscal year 2019, including (i) investments to modernize our key technology platforms, and (ii) investments in price, including offering upfront, transparent pricing for all tax preparation methods and lower prices for millions of our Assisted tax preparation clients;

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After careful consideration and with the input of the Committee’s independent compensation consultant, in late June 2018, setting the STI target metrics at levels lower than the prior fiscal year, but consistent with the Company’s Board-approved fiscal year 2019 operating plan, 2019 financial outlook, and new enterprise strategy, given that the Compensation Committee believes these levels are aligned with shareholder interests and appropriate for the business going forward; and
Given those investments planned for fiscal year 2019 and the resulting lower incentive plan metric levels, (i) reducing the cap on STI payout from 200% to 150% of target and providing that any payout achieved over target would be delivered in restricted share units, and (ii) reducing the cap on the portion of performance share unit performance attributable to fiscal year 2019 from 200% to 150% of target.

The Compensation Committee believes that the levels set for the performance metrics, when paired with the program adjustments described above, appropriately incentivized our executives to meet the Company’s fiscal year 2019 operating plan and execute on our new enterprise strategy by providing realistically achievable metrics, while ensuring that such metrics were sufficiently challenging and limiting the risk of excessive payments.

Additional discussion of fiscal year 2019 compensation decisions can be found beginning on page 30.

Fiscal Year 2019 Results and Impact on Fiscal Year 2019 Performance-Based Compensation and 2020 Compensation Decisions

Fiscal Year 2019 Results

In fiscal year 2019, we focused on executing year one of our enterprise strategy, delivering the high end of our revenue and margin expectations. Key fiscal year 2019 financial results, as compared to our 2019 financial outlook, are as follows:


(1)
Note: All amounts represent results are from continuing operations.
(2)EBITDA and EBITDA Margin from continuing operations are non-GAAP financial measures. EBITDA Margin from continuing operations is computed as EBITDA from continuing operations divided by revenues from continuing operations.
(1)
All per share amounts are based on weighted average fully diluted shares over the corresponding period.
(2)
Adjusted EPS is a non-GAAP financial measure. This measure is presented to provide more context regarding the relationship between the Company's financial performance and executive compensation practices. For more information regarding non-GAAP financial measures not prepared in accordance with generally accepted accounting principles (“GAAP”) that are disclosed in this section and for a reconciliation of these non-GAAP measures to the most directly comparable financial measures prepared in accordance with GAAP, see “Non-GAAP Financial Information” on page 3130 in Part II, Item 7 to the Company’s annual report on Form 10-K for the fiscal year ended April 30, 20192021 filed with the SEC on June 14, 2019.15, 2021.

TSRHad we been able to include the full 2021 tax season performance in our reported fiscal year 2021 financial results, we would have significantly surpassed the high end of our previous outlook for both revenue and earnings.

Fiscal Year 2021 Compensation
As a part of expense management initiatives implemented as a result of the 12 months endingCOVID-19 pandemic and the extended 2020 tax season, in June 30, 2019 was 33.7%,2020 the Company determined there would be no merit increases for associates companywide for fiscal year 2021. Therefore all NEO base salaries and target payout opportunities under the fiscal year 2021 short-term incentive (“STI”) and long-term incentive (“LTI”) plans remained unchanged from fiscal year 2020. The Compensation Committee also decided to retain the key design components of our STI and LTI compensation program in fiscal year 2021.
Fiscal Year 2021 Performance-Based Compensation
As described above, the COVID-19 pandemic and related tax deadline extensions extended the 2021 tax season, shifting some of our revenue and tax returns that would normally have been received in fiscal year 2021 into the first few weeks of May. The extended deadline created challenges to the Company's historical approach to performance-based compensation, which wasis intended to cover a full tax season and assumes a full, completed tax season included within one fiscal year.
To address this challenge and better align pay with performance, the Compensation Committee included the results from tax season 2021 attributable to the extended tax season (but earned in May 2021) in the top 15%calculation of the S&P 500 index during that period.

In addition, we continued our recordCompany’s performance, pursuant to the terms of making quarterly dividend payments, which, alongthe H&R Block Executive Performance Plan (“Executive Performance Plan”) and the fiscal year 2021 STI plan (“2021 STI Plan”). This approach was generally consistent with the Board’s approvalCompensation Committee's approach for fiscal year 2020, in which the Company included results from tax season 2020 attributable to the extended tax season (but earned in the first quarter of our 2021 fiscal year) in the calculation of certain metrics under the fiscal year 2020

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STI plan (“2020 STI Plan”). The metrics established for the 2021 STI Plan were set at a level that accounted for this prior year adjustment to ensure that payouts to NEOs would not benefit from the inclusion of a 4% increaseresults from tax season 2020 in two fiscal years, and were set under the quarterly dividendassumption that the 2021 tax season would be completed during our 2021 fiscal year. The Compensation Committee believes that the approach discussed above was the best alternative in addressing these challenges, as it better aligned pay-for-performance with respect to $0.26 per share, an annual rate of $1.04, wasthe business conducted for each individual tax season, consistent with ourthe Company's historical approach and the original intent of the 2021 STI Plan.
Given the strong historyresults described above, this resulted in a total payout of allocating capital to our shareholders.

Fiscal Year 2019 Performance-Based Compensation

Because management delivered185.3% of the NEO’s respective target opportunity, reflective of the Company’s strong performance infor tax season 2021.

The COVID-19 pandemic also impacted the fiscal year 2019 as comparedperformance-based LTI awards vesting in 2021. However, no adjustments were made to our annual operating plan and long-term enterprise strategy, the Company’s resultsNEOs’ outstanding LTI awards to account for fiscal year 2019 resulted in above-target performancethe impacts of the STI plan metrics of Pre-Tax Earnings from Continuing Operations, Revenues from Continuing Operations,COVID-19 pandemic and Market Share. In June 2019, theextended tax filing deadlines. The Compensation Committee reviewed the Company’schose not to modify these awards as they are intended to reward performance over a multi-year period. Based on Company performance as compared to the pre-determined performance objectivespre-set EBITDA growth target and approved an overall payout for each ofthe TSR modifier, our NEOs received 86.1% of 105.9% of target. However, in order to increase goal rigor and strengthen the alignment with shareholder interests, the fiscal year 2019 STI payouts earned above 100% of target were paid in awards of restrictedperformance share units with a grant date(“PSUs”) they were initially granted, and 105.3% of June 30, 2019 that vest ratably over two years.

Additional discussion ofthe fiscal year 2019 market stock units (“MSUs”) they were initially granted.

Block Horizons 2025
During fiscal year 2021, we introduced our Block Horizons 2025 strategy, the next phase of our strategic transformation, which builds on previous work to strengthen our foundation and position us for long-term, sustainable growth.

Fiscal Year End Change
On June 9, 2021, our Board of Directors approved a change of our fiscal year end from April 30 to June 30, effective immediately. The Company's 2022 fiscal year began on July 1, 2021 and will end on June 30, 2022 (“fiscal year 2022”). This fiscal year end change allows for better alignment of completed tax seasons in comparable fiscal periods to help mitigate challenges relating to extended tax filing deadlines, such as those that occurred in fiscal years 2020 and 2021, as well as better alignment with our corporate tax quarters. To account for the fiscal year end change and to compensate our NEOs for the two-month transition period, the Compensation Committee applied a 14/12 proration to the executives’ individual fiscal year 2022 STI compensation decisions canand LTI target award opportunities. This proration will be found beginningapplied for fiscal year 2022 only, with target amounts reverting to the standard values in fiscal year 2023. Due to the fiscal year end change, annual fiscal year 2022 LTI awards will be granted on page 32.

August 31, 2021.

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Fiscal Year 2022 Compensation Design
During fiscal year 2021, the Compensation Committee, with the assistance of Compensation Advisory Partners LLC (“CAP”), its new independent compensation consultant, undertook a comprehensive redesign of our executive compensation program, in order to better align our compensation practices with our new Block Horizons 2025 strategy. As a result of that review, which included CAP conducting interviews of Compensation Committee members and members of management and considering market analyses, the Compensation Committee approved the following key changes to our fiscal year 2022 executive compensation program:
In the STI program, replace the prior Market Share metric with a strategic goal, which for fiscal year 2022 is a pre-established cost savings metric tied to our new Block Horizons 2025 strategy;
Incorporate an individual performance modifier of +/- 25% to the funded STI award to further link individual executive’s pay to execution on the Block Horizons strategy; and
In the LTI program, adjust the equity mix to 65% PSUs and 35% restricted share units (“RSUs”), and measure cumulative EBITDA over the full three-year performance period for the PSUs.
The Compensation Committee and Board believe these changes will better align pay with key indicators of performance over both the short- and long-term.
EXECUTIVE COMPENSATION PHILOSOPHY
Our executive compensation decisions are influenced by a variety of factors, with the Compensation Committee following the below principles for our executive compensation program:

We believe our executive compensation program is reasonable, competitive, and appropriately balances the objectives of recruiting, retaining, and motivating our executives.
FISCAL YEAR 2021 TARGET PAY MIX FOR NEOS
The performance-based nature of our executives’ target total direct compensation (generally, athe total compensation package excluding benefits) is illustrated below:


Fiscal Year 2020 Compensation

For fiscal year 2020, we are in the second year of implementing our enterprise strategy and are focused on continuing the progress made in fiscal year 2019. In light of the Company’s performance in fiscal year 2019 and taking into consideration the next steps in executing our enterprise strategy and the results of our shareholder engagement, the Compensation Committee took actions designed to appropriately compensate, retain, and motivate executives. The Compensation Committee’s determinations regarding our NEOs’ base salaries and STI and LTI opportunities for fiscal year 2020 are summarized in the following chart, and additional discussion of these compensation decisions can be found beginning on page 30.

Compensation Element
Compensation Committee Action for Fiscal Year 2020
CEO Compensation
Mr. Jones’s base salary and target payout opportunities under the fiscal year 2020 STI and LTI plans remained unchanged from fiscal year 2019.
Other NEO Compensation
For fiscal year 2020, after considering the factors described beginning on page 43, the Compensation Committee:
Approved increases to certain base salaries as described on page 30;
Approved increases in certain target STI opportunities, as described on page 32; and
Approved fiscal year 2020 LTI equity compensation as described on page 36.
Incentive Plan Metrics
The Committee continued to utilize a variety of incentive plan metrics for our fiscal year 2020 STI and LTI compensation that focus our executives on achieving our strategic goals and long-term growth, and on overall Company performance through utilization of revenue, pre-tax earnings, market share, EBITDA from continuing operations, return on invested capital, and total shareholder return relative to the S&P 500 index, as described more fully beginning on page 32.
The target performance goals are consistent with the Company’s Board-approved fiscal year 2020 operating plan and 2019 financial outlook provided to investors. To ensure continuous improvement and maintain the positive momentum we developed in fiscal year 2019, all target goals exceed fiscal year 2019 actual results after adjustment for the recently announced acquisition of Wave.

As described above, a primary goal of our executive compensation program is to directly link a significant portion of executive pay to Company performance, thereby aligning our executives’ compensation with the interests of our shareholders. Consistent with the positive feedback received in our fiscal year 2019 shareholder outreach, as described in detail beginning on page 21 above, the Compensation Committee decided to retain the key components of our executive compensation program in fiscal year 2020.

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ENGAGEMENT WITH OUR SHAREHOLDERS
During fiscal year 2021, our Chairman of the Board and Investor Relations team reached out to our top 25 shareholders that collectively owned about 65.9% of our shares outstanding and met with shareholders that collectively owned about 16.6% of our shares outstanding. This effort supplemented the ongoing communications between our management and shareholders through various engagement channels including direct meetings, analyst conferences and road shows. These meetings have provided the Board with valuable insights into our shareholders’ perspectives on various matters.
As is our custom, we provided an open forum to each shareholder to discuss and comment on any aspects of our corporate governance structure and executive compensation program. In these meetings, we discussed our response to the COVID-19 pandemic and provided an update to our strategy. We also discussed the history of our corporate governance and how our Board searches for diverse candidates. These shareholders did not express any concerns with our executive compensation program. After this engagement with shareholders, we agreed to keep in contact with them, as well as the other shareholders who chose not to engage with us, in order to continue to receive general feedback regarding our Company. At our 2020 annual meeting, shareholders approved our executive compensation program on an advisory basis with approximately 92% of votes cast in favor of the proposal, which we believe demonstrates strong shareholder support of our compensation program and practices.
The Board is committed to continuing its long-standing practice of soliciting feedback to incorporate shareholder perspectives into our pay program. Our proactive engagement has informed other changes to our compensation program in recent years, including the following:
In fiscal year 2020, the Compensation Committee:
Re-established a 200 percent cap on maximum PSU payout opportunity; and
Enhanced transparency regarding compensation decisions related to the COVID-19 pandemic.
In fiscal year 2019, the Compensation Committee:
Committed to offering sign-on awards that are substantially performance-based in the future, absent unusual circumstances;
Enhanced transparency of the compensation program and disclosed incentive plan targets which were consistent with the Board-approved annual operating plan and the 2019 financial outlook provided externally; and
Added charts and graphs and improved compensation committee decision-making process disclosure, including the process behind setting total direct compensation levels, STI and LTI payout opportunities, metric selection rationales, and target goals.
Our engagement program has provided the Board with valuable insights into our shareholders’ perspectives on our executive compensation program and other matters of importance to them. We intend to continue engaging with our shareholders and reviewing our compensation and governance practices in the future.
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EXECUTIVE COMPENSATION PRACTICES

The Compensation Committee regularly reviews best practices in executive compensation and governance and revises our policies and practices when appropriate. The table below highlights our current compensation practices, including the practices we have implemented becausethat we believe they drive performance and the practices we have not implemented because we do not believe they would servedemonstrate alignment with our shareholders’ long-term interests.

interests as well as legal and regulatory developments and corporate governance trends.
Executive Compensation Practices
We Have Implemented
(What We Do)Do
Executive Compensation Practices
We Have Not Implemented
(What We Don’t Do)Do
We tie Tie pay to performance by ensuring that a significant portion of target compensation is performance-based and at-risk. For fiscal year 2019, 73% of CEO total direct compensation was performance-based and at-risk.performance.
We do not have employment contracts with executives except for the employment agreement with Mr. Jones, our CEO.
Our performance-based compensation varies with actual Company performance, with payouts ranging over the past four years as follows:

   STI from 0% to 121.8%;
   Market stock units from 75.3% to 122.4%; and
   Performance share units from 18.1% to 85.0%.
We do not provide performance-based incentives that nonetheless pay out at or close to target regardless of performance.
We engage Engage in a rigorous target-setting process to establish total direct compensation and its components, including reviewing market and survey data sourced from our peer group of companies and general industry, and utilizing tally sheets when making executive compensation decisions.process.
We do not provide excise tax gross-ups, and we do not have a supplemental executive retirement plan that provides benefits to the NEOs that are not available to all employees.
We mitigate Mitigate undue risk through substantial emphasis
on long-term equity incentives, and utilizing caps on potential
payments, and clawback provisions, reasonable retention strategies, and performance targets.provisions.
We do not maintain compensation programs that we believe create risks reasonably likely to have a material adverse effect on the Company.
We have Provide modest post-termination benefits and
double-trigger change in control severance
payment provisions that generally apply to all executive officers.provisions.
We do not have individual change in control agreements, except for certain provisions in Mr. Jones’s employment agreement.
We require “double-trigger” Require double-trigger vesting of equity awards in
the event of a change in control (i.e., there must be both a change in control and a qualifying termination).control.
We do not pay dividends on any unvested long-term equity awards or unearned performance-based equity awards. Dividend equivalents are only payable on such awards to the extent the awards ultimately vest and are earned.
We provide Provide only minimal perquisites in our ongoing
compensation program that we believe have a
sound benefit to the Company’s business.Company.
We do not provide significant additional benefits to executive officers that differ from those provided to all other employees.
We have Have rigorous stock ownership and retention
guidelines that we believe align management and shareholder interests.for our executives.
 Impose minimum vesting periods for all
executives’ equity awards.
 Use of an independent compensation consultant
by the Compensation Committee.
 No executive employment contracts except for with
We expresslyMr. Jones, our CEO.
✘ No excise tax gross-ups.
✘ No individual change in control agreements, except
for certain double-trigger provisions in Mr. Jones’s
employment agreement.
✘ No dividends on any unvested equity awards;
dividend equivalents accrue and are payable only
upon vesting of the underlying award.
✘ Expressly prohibit hedging, pledging and the use of
margin accounts related to our stock.
We impose minimum vesting periods for all executives’ equity awards.
We expressly Expressly prohibit the repricing of stock options and
stock appreciation rights without shareholder
approval.
Beginning with fiscal year 2018 awards, we require recipients of performance share units to hold one-half of gross earned shares for one year following vesting.
We do Do not allow cash buyouts for stock options or stock
appreciation rights with zero intrinsic value.
Executive Compensation Determination Process
The Compensation Committee holistically considers a variety of factors when making decisions regarding the recruitment, retention and motivation of our executives. These factors, as they relate to setting target executive compensation opportunities, include:
The Compensation Committee benefits fromNEO’s experience, knowledge, skills, level of responsibility, and potential to influence our performance and future success;
The NEO’s compensation history;
Our financial performance and the useNEO’s performance (if applicable) in the prior year;
Internal parity and the value and importance of an external, independent compensation consulting firm that it retains.
The Compensation Committee does not allow its compensation consulting firm to provide any other servicesthe position to the Company.
Company and its achievement of its strategy;
The vestingbusiness environment in which we operate, the current economic climate, and market factors relevant to our business and our strategy;
The NEO’s role and scope of futureresponsibilities relative to comparable positions in the Peer Group (as defined below) and survey data;
NEO compensation from our Peer Group companies; and
Corporate governance and regulatory factors related to executive officer sign-on awards will be substantially performance-based, absent unusual circumstances, such as granting a sign-on award to a newly-hired executive to replace awards forfeited by the executive at a prior employer in connection with accepting employment with the Company.
We will not provide future executive officer sign-on awards where all vesting is solely time-based, absent unusual circumstances.
compensation.
The Compensation Committee annually reviews tally sheets of all components of our compensation program for each of our NEOs. As a part of this process, the Compensation Committee also reviews the total value of each executive’s stock-denominated compensation and the potential termination costs for each of our NEOs.
Based on this information and with the input of the Committee’s independent compensation consultant, the Compensation Committee members analyze each NEO’s target total direct compensation, and set it at a level that is reasonable and competitive, and that appropriately balances the objectives of our compensation program.

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FISCAL YEAR 2021 EXECUTIVE COMPENSATION PROGRAM SUMMARY

The pay packages for

Key elements of our NEOs contain a mix of elements that vary based on the factors described on page 43. Executive officer payfiscal year 2021 NEO compensation program are summarized below. Pay is also based on the Company’s performance against specific pre-established annual and multi-year financial, operational, and strategic performance goals, and the Company’s total return to shareholders over time, both on an absolute basis and relative to other companies in the S&P 500 index.

For awards that are based on the Company’s performance, our specific decisions regarding the setting of performance goals focus on certain metrics that relate to our business plan and strategic priorities and that we believe are the most critical value drivers of the business, such as revenue from continuing operations, pre-tax earnings from continuing operations, earnings from continuing operations before interest, taxes, depreciation, and amortization, or EBITDA, earnings from continuing operations before interest and taxes, or EBIT, market share, and average return on invested capital. Actual performance goals, as well as strategic priorities, vary from year to year based on the business environment and the Compensation Committee’s determination of goals that it believes are important for a particular year.

Unlike target incentive compensation levels, which are set by the Compensation Committee near the beginning of each fiscal year, actual incentive compensation is a function of the Company’s financial, operational, strategic, and absolute and relative stock performance, as reflected through STI payouts, payouts of LTI performance share units and market stock units, and the value of all LTI awards. A substantial portion of our executives’ actual compensation is at-risk and varies above or below target levels commensurate with Company performance.

The chart below summarizes the elements and objectives of our fiscal year 2019 compensation program for our NEOs. Each of the following compensation components fulfills one or more of our objectives of recruiting, retaining, and motivating a high-performing executive team.

time.
Component
PurposeComponent
CharacteristicsPurpose
DiscussionCharacteristics
Fixed
Base Salary
Compensates for scope and level of responsibility, experience, and sustained individual performance.
Fixed cash componentcomponent; any increases are merit-driven and based on experience, role and responsibilities,the executive’s individual performance and marketPeer Group data. To promote a performance culture, increases are not automatic or guaranteed, but only made when merit-based on annual evaluation.
page 30
Short-Term IncentivePerformance-Based
STI
Motivates and rewards achievement of pre-established annual financial, operational, and strategic performance objectives.
A variablePerformance-based cash component designed to tieopportunity tied directly to our business plan and provide competitive total cash opportunities that are subject toplan; actual payouts vary based on achievement of specific performance objectives. Given the Company’s new enterprise strategy and investments in fiscal year 2019, the Compensation Committee capped each performance metric and the overall payout at 150% of target (down from 200% in prior years), and provided that any payout achieved over target would be paid in restricted share units vesting ratably over two years.
page 31
Long-Term IncentiveLTI
(PSUs and MSUs)
Motivates and rewards achievement of multi-year performance objectives that enhance shareholder value.
Equity-based compensation designed to support multiple objectives. For fiscal year 2019, the incentive was delivered throughPerformance-based equity opportunity; amounts realized will vary based on actual financial results and stock price over a mix of performance share units, market stock units, and restricted share units. Beginning with fiscal year 2018 awards, we require recipients of performance share units to hold one-half of gross earned shares for one year following vesting. In addition, vested equity is subject to stock ownership guidelines that may extend the one-year period in some cases if the guidelines have not yet been met.three-year period.
page 35

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Component
Purpose
Characteristics
Discussion
Long-Term Incentive (continued)Retentive Stock Awards
RSUs
Given the Company’s new enterprise strategy and investments in fiscal year 2019, forCreates a balanced long-term incentive program, helping to manage equity utilization while aligning to market practice.
Time-based, three-year ratable vesting provides meaningful retentive value; improved stock price performance share units granted in fiscal year 2019, the Compensation Committee set a target EBITDA from continuing operations goal for fiscal year 2019, followed by two yearsenhances overall value of year-over-year growth in EBITDA from continuing operations, in which performance compared to target is averaged over the three-year period to determine the number of performance share units that ultimately vest, with a 150% cap placed on the fiscal year 2019 results as compared to target.awards.
Other
Retirement, Health and Welfare Benefits
Offers market-competitive health insurance options and income replacement upon retirement, death, or disability, thus supporting our recruitment and retention objectives.disability.
Benefits for executives are generallyGenerally the same as those available to all employees, including benefits under a group health plan, a group life insurance program, and a 401(k) plan with Company matching contributions subject to plan and Internal Revenue Code limits.matching.
page 42
Perquisites
Provides modest benefits as a part of our ongoing compensation program that promote health, safety, and work-life balance, thereby supporting our recruitment and retention objectives.balance.
Perquisites are anAn immaterial component of our ongoing executive compensation program and are below the market median for our peer group. In a competitive market, our relocation benefits are an important and necessary tool for us to recruit the most qualified talent and quickly and seamlessly integrate them into our workforce.program.
page 42
Deferred Compensation Plan
Allows executives to defer compensation in a tax-efficient manner, thereby supporting our recruitment and retention objectives.
Executives can elect to defer base salary and STI compensation.
page 52
Executive Severance Plan
Encourages executives to act in the best interests of our shareholders, while supporting recruitment and retention objectives and ensuring the orderly succession of talent.
Benefits are contingent in nature, payable only if a participant has a qualifying termination of employment without cause or termination occurs in connection with a change in control (known as a “double-trigger”). Double-trigger applies to both cash severance and equity vesting occurring in connection with a change in control.
page 54

EXECUTIVEFISCAL YEAR 2021 COMPENSATION PROGRAM COMPONENTS

Each of our compensation components fulfills one or more of our objectives of recruiting, retaining, and motivating a high-performing executive team, and the Compensation Committee annually reviews tally sheets of all such components for each of our executive officers. As a part of this process, the Compensation Committee also reviews the total value of all stock-denominated compensation held by each executive and the potential termination costs for each of our executive officers, including potential payments upon termination in connection with a “change in control.” The Compensation Committee evaluates these elements and, under its charter, has authority to approve certain matters and make recommendations to the Board regarding matters requiring Board approval (such as certain actions related to severance or change in control provisions).

Except as otherwise noted under “Executive Evaluation Process,” the Compensation Committee’s executive compensation determinations are the result of the Committee’s business judgment, which is informed by the experiences of the Committee members, input from the Committee’s independent compensation consultant, the CEO’s evaluation of performance, and feedback from our shareholders.

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Base Salary

The Compensation Committee establishes base salaries at levels designed to enable us to recruit and retain talented executives and, as part of a broader compensation program, to motivate consistent high performance over a sustained period. The Compensation Committee determines executive base salaries based on the executive’s experience, role and responsibilities, individual performance, and the other factors described above under “Executive Compensation Determination Process” and below under “Compensation Philosophy and Benchmarking” beginning on page 43. Annual merit increases for our NEOs, other than the CEO, are based on evaluation of their performance by the CEO and the Compensation Committee, as well as the Company’s performance and outlook for the upcoming fiscal year. Annual merit increases are not automatic or guaranteedyear, and NEO compensation data from year to year; adjustments, if any, take into account the factors described below under “Compensation Philosophy and Benchmarking” beginning on page 43.

our Peer Group companies.

For fiscal year 2019,2021, base salaries for our NEOs were as follows:

Officers
Annual Base Salary ($)
% Increase from
Fiscal Year 2018
Jeffrey J. Jones II
$   995,000
 
0.0%
Tony G. Bowen
$   550,000
 
14.6%
Thomas A. Gerke
$   600,000
 
0.0%
Karen A. Orosco
$   475,000
 
n/a
Kellie J. Logerwell
$   250,000
 
4.2%

Mr. Jones’s annual base salary remained at $995,000 in fiscal year 2019. Additional information regarding Mr. Jones’s compensation can be found beginning on page 53.

The base salary increase for Mr. Bowen was intended to recognize his contributions to the Company’s financial and operational performance in fiscal year 2018, his role and responsibilities as Chief Financial Officer of the Company, and his individual performance in fiscal year 2018. The base salary increase for Mr. Bowen was also intended to take into account market data for comparable positions within our Peer Group (as defined on page 43 below) and the general market environment.

In November 2017, in connection with his return to his role as General Counsel and Chief Administrative Officer after serving as Interim Chief Executive Officer, the Compensation Committee approved an annual base salary for Mr. Gerke of $600,000 beginning December 1, 2017. The Compensation Committee retained that base salary level for Mr. Gerke for fiscal year 2019.

In setting Ms. Orosco’s base salary, the Committee considered her contributions to the Company’s financial and operational performance and her individual performance in fiscal year 2018, and also considered her appointment as an executive officer effective May 1, 2018 and the additional responsibilities she took on as of that date. The base salary increase for Ms. Logerwell was intended to recognize her contributions to the Company in fiscal year 2018, her role and responsibilities and Chief Accounting Officer, and her individual performance in fiscal year 2018.

In June 2019, the Compensation Committee approved the annual base salaries for fiscal year 2020 shown in the table below for our NEOs.

Officers
Fiscal Year 2020
Salary ($)
% Increase from
Fiscal Year 2019
Jeffrey J. Jones II
$   995,000
 
0.0%
Tony G. Bowen
$   600,000
 
9.1%
Thomas A. Gerke
$   600,000
 
0.0%
Karen A. Orosco
$   550,000
 
15.8%
Kellie J. Logerwell
$   260,000
 
4.0%
Officers
Annual Base Salary ($)
% Increase from
Fiscal Year 2020
Jeffrey J. Jones II
$995,000
0.0%
Tony G. Bowen
$600,000
0.0%
Thomas A. Gerke
$600,000
0.0%
Karen A. Orosco
$550,000
0.0%
Kellie J. Logerwell
$260,000
0.0%

Mr. Jones continues to receive an annual base salary of $995,000 annually in fiscal year 2020 pursuant to his employment agreement with the Company dated August 21, 2017 (the “Jones Agreement”). Additional information regarding the Jones Agreement can be found beginning on page 53. Mr. Gerke continues to receive an annual base salary of $600,000 in fiscal year 2020.

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The base salary increase for Mr. Bowen was intended to recognize his contributions

As described above, as a part of expense management initiatives in response to the Company’s enterprise strategy steps taken inCOVID-19 pandemic and the extended tax season, all NEO annual base salaries remained unchanged from fiscal year 2019, including his leadership of the introduction of upfront, transparent pricing for all tax preparation methods, and his contributions to the Company’s financial and operational performance. The base salary increase for Mr. Bowen also took into account market data for Chief Financial Officer positions within our Peer Group and the general market environment.

The base salary increase for Ms. Orosco was intended to recognize her strong leadership of the Company’s largest operating unit through our strategic transformation, including leadership in the areas of attracting talent, succession planning, and driving operational excellence. The salary increase for Ms. Orosco also took into account market data for comparable positions within our Peer Group and the general market environment.

The base salary increase for Ms. Logerwell took into account her specific role and responsibilities at the Company and individual performance in fiscal year 2019.

2020.

Short-Term Incentive Compensation

STI compensation is performance-based and at-risk compensation intended to motivate executives to attain goals that are measured over annual time horizons.

Overview
Our executive STI compensation is provided under our shareholder-approved H&R Block Executive Performance Plan (“Executive Performance Plan”), which is designed to compensate executives primarily for achieving pre-established annual financial, operational, or strategic performance objectives that relate to our fiscal year business plan.plan, which typically includes a completed tax season. STI compensation is provided under our shareholder-approved Executive Performance Plan. Under the Executive Performance Plan, the Compensation Committee may exercise negative discretion to reducemodify the actual amounts to be paid to each executive, if any, based on subjective determinations or performance against additional objective performance metrics.

Maximum Performance criteria and threshold performance objectives are set above and below target objectivesmay be adjusted, as necessary, to establishprevent reduction or enlargement of an appropriate relationship between actual Company performance andaward as a result of extraordinary events generally outside the executives’ STI compensation. Because they are subject to the Company’s attainment of performance objectives, control.

Target Awards
STI target opportunities for our NEOs are intended to place a significant portion of our NEOs’ annual cash compensation at risk thereby aligning their compensation with shareholders’ interests. These target opportunities are also intendedand to provide competitive total cash compensation opportunities within our pay positioning context discussed below. Performance criteria and objectives are subject to adjustment as is necessary to prevent reduction or enlargement of an award based on various events occurring during the course of the applicable performance period that distort the criteria applicable to any performance objective. Such events generally include the following:

Any recapitalization, reorganization, merger, acquisition, divestiture, consolidation, spin-off, split-off, combination, liquidation, dissolution, discontinuation, sale of assets, or other similar corporate transaction or event;
Any changes in applicable tax laws or accounting principles; or
Any unusual, extraordinary or nonrecurring events (as described in Financial Accounting Standards Board Accounting Standard225‐20 “Extraordinary and Unusual Items” (or any successor provision) or in management’s discussion and analysis of financial condition and results of operations appearing in the Company’s Annual Report on Form 10‐K for the applicable fiscal year).

Under the Executive Performance Plan, ultimateopportunities. STI payouts can range from 0% to 200% of each NEO’s target STI opportunity, subject to certain limitations contained in the Executive Performance Planbased on performance against pre-established metrics and for Mr. Jones, limitations contained in the Jones Agreement. The terms of the Jones Agreement are set forth below under the heading “Jeffrey J. Jones II Employment Agreement” beginning on page 53. As discussed below under “Actions Pertaining to Fiscal Year 2019 STI Compensation,” for fiscal year 2019, STI payouts were capped at 150% of the target STI opportunity with any payout achieved over target being paid in restricted share units vesting ratably over two years.

curves.

Each year, the Compensation Committee approves a target opportunity for STI compensation for each of our executive officersNEO that is a percentage of such executive officer’s base salary. The target opportunities applicable to our NEOs for fiscal years 2019 and 2020year 2021 are set forth below under “Targeted vs. Actual STI Awards” and “Actions Pertaining to Fiscal Year 2020 STI Compensation,” respectively. The variance between our CEO’sshown in the table below. All NEO STI target opportunity and other NEOs’ opportunities reflects the difference in responsibilities and overall accountability to shareholders. Also, to ensure alignment with shareholders’ interests, a larger portion of our CEO’s annual cash opportunity is at risk.

were unchanged from fiscal year 2020.
Officers
Target Opportunity
(as a % of Base Salary)
Target Opportunity ($)
Jeffrey J. Jones II
125%
$1,243,750
Tony G. Bowen
90%
$540,000
Thomas A. Gerke
80%
$480,000
Karen A. Orosco
90%
$495,000
Kellie J. Logerwell
50%
$130,000

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Actions Pertaining to Fiscal Year 2019 STI Compensation

STI compensation for our executive officers has historically been determined under a two-step approach. The two-step approach was initially designed with the intent to qualify STI awards as “performance-based compensation” for purposes of meeting the performance-based exemption under Internal Revenue Code (“IRC”) Section 162(m) and to enable the Company to deduct the amount of STI awardsDue to the greatest extent permitted under IRC Section 162(m) as in effect when such awardsextension of the 2020 tax season until July 15, 2020, the Board delayed approval of the Company’s 2021 annual operating plan from early June 2020 until final results from the extended tax season and the first quarter of fiscal year 2021 were granted. Although the performance-based exemption under IRC Section 162(m) was repealed, theknown. The Compensation Committee determined to retainexamined the two-step structure for fiscal year 2019.

Under the first step of the methodology, the Compensation Committee would approve a specific STI “initial funding performancethreshold, target,” or threshold level of performance, within ninety days after the beginning of the fiscal year. In setting the initial funding performance target, the Compensation Committee would use one or more of the specific performance criteria identified in the Executive Performance Plan. Under the second step of the methodology, the CEO, in consultation with other senior executives, would propose separate performance objectives that would be reviewed by the Compensation Committee in consultation with its independent compensation consultant. These separate performance objectives would generally be based on our fiscal year business plan. Each fiscal year the Compensation Committee would examine the target and maximum levels for each performance metric, with the goal of establishing target levels with an appropriate level of difficulty considering the industry and competitive environment and the Company’s strategic priorities and operating plan for the fiscal year. After the Compensation Committee had made any changes to these performance objectives that it considered appropriate, the Compensation Committee would approve the objectives for use with respect to our executive officers.

Following the end of the fiscal year, the Compensation Committee would review the Company’s performance measured against the initial funding performance target setIn addition, in the first step and the separate performance objectives set in the second step. Failure to achieve the initial funding performance target would result in no payouts being made under the Executive Performance Plan. Achievement of the initial funding performance target would result in potential funding of the STI payments for the applicable executive officers at the maximum payout level. The Compensation Committee could then use negative discretion to reduce the actual payout, as it deemed appropriate, based on the Company’s performance relative to the pre-determined performance objectives set in the second step, and on the Compensation Committee’s evaluation of financial, operational, strategic, and individual performance.

Initial Funding Performance Target

In June 2018, the Compensation Committee approved EBIT from continuing operations in the amount of $606.5 million as the initial funding performance target for fiscal year 2019 STI compensation for our executive officers.

Performance Objectives

As discussed under “New Strategic Framework” above, commencing with fiscal year 2019, we adopted a new enterprise strategy designed to guide us toward long-term sustainable growth. In fiscal year 2019, we implemented a number of initiatives as we began executing this new enterprise strategy. While we expect these changes to position us for long-term growth, they required important investments in the short term. For the performance objectives, the Compensation Committee continued the use of Revenue from Continuing Operations, Pre-Tax Earnings from Continuing Operations, and Market Share (the same metrics as were employed in fiscal year 2018) as the separate fiscal year 2019 STI performance criteria and objectives.

The performance targets were set to motivate strong management performance, and, as indicated above, balance top-line metrics (Revenue from Continuing Operations), bottom-line metrics (Pre-Tax Earnings from Continuing Operations), and further our focus on improving the client trajectory (Market Share). The Compensation Committee believes such a balance drives the appropriate amount of focus on propelling long-term growth through revenue and clients.

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In June 2018, the Compensation Committee approved the separate fiscal year 2019 STI performance objectives applicable to our executive officers that are summarized in the table below.

Goal
Criteria
Threshold
Target
Maximum
Weight
Lay foundation for future growth
Revenue from Continuing Operations(1)
$
2,958.2
 
$
3,081.5
 
$
3,155.4
 
40%
Focus on ultimate performance of the Company as a whole
Pre-Tax Earnings from Continuing Operations(2)
$
480.3
 
$
527.8
 
$
565.9
 
40%
Improve client trajectory
Market Share(3)
 
12.65%
 
 
13.15%
 
 
13.59%
 
20%
(1)Revenue from Continuing Operations includes consolidated revenue for fiscal year 2019 attributable to continuing operations (in millions).
(2)Pre-Tax Earnings from Continuing Operations includes consolidated net earnings for fiscal year 2019 attributable to continuing operations before the deduction of income taxes (in millions).
(3)Market share is calculated as H&R Block U.S. Assisted and U.S. digital returns for the respective fiscal year, divided by the number of total returns reported by the Internal Revenue Service for that fiscal year.

These criteria and objectives are disclosed in the limited context of our executive compensation program and should not be deemed to apply in other contexts.

In setting the levels for each performance metric, the Compensation Committee considered the Board’s review and approval of our fiscal year 20192021 operating plan, the Company’s 20192021 financial outlook, and our new enterprise strategy, taking into accountand assumed the initiatives to be implemented incompletion of a full tax season within the fiscal year. The target goals for fiscal year 2019.

After careful consideration and with the input of the Compensation Committee’s independent compensation consultant, the Compensation Committee determined that it was appropriate to set the Threshold, Target, and Maximum levels2021 for Revenue from Continuing Operations and Pre-Tax Earnings from Continuing Operationswere set at levels lower thanthat exceeded fiscal year 2020 actual performance in order to motivate strong management performance. Target goals also accounted for the prior fiscal year but consistent withadjustment under the Company’s fiscal year 2019 operating plan approved by2020 STI Plan, in which results from tax season 2020 attributable to the Board, 2019 financial outlook, and new enterprise strategy. The Market Share metric was set at a higher level than fiscal year 2018 actual results, reflectingextended tax season (but earned in the planned improvement in market share as a resultfirst quarter of our new enterprise strategy. 2021 fiscal year) were included in the calculation of certain metrics under the 2020 STI Plan. This was done to ensure executives were not rewarded for the same performance twice.

The Compensation Committee believes these levels are aligned with shareholder interests and appropriate forset the business going forward.

Given the planned strategic investments for fiscal year 2019 included in the Board-approved operating plan, the Compensation Committee determined that the maximumthreshold amount each executive could earn is 150%on each metric at 50% of target, for each metric, and 150%an increase from the 25% of target used in the aggregate (reduced from the 200% maximum under the Executive Performance Plan). In addition, the Compensation Committee determined that the portion, if any, of STI earned in excess of 100% of an executive’s target would be paid to the executive in restricted share units, to be granted under the 2018 Plan in June 2019 if applicable, subject to ratable vesting over twoprior fiscal years. The Compensation Committee believesselected 50% as threshold because it is more consistent with standard market practice and to create better alignment in performance and payout based on the narrow performance range between threshold and target. Failure to achieve the threshold funding performance target would result in no payout with respect to the applicable metric.

In November 2020, the Compensation Committee approved the fiscal year 2021 STI performance objectives applicable to our executives (the same metrics as were employed in fiscal year 2020) that are summarized in the graphic below. The
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Compensation Committee believed that the levels set for the performance metrics, at the time when paired with the program adjustments described above,they were set, appropriately incentivized our executives to meet the Company’s Board-approved fiscal year 20192021 operating plan and execute on our enterprise strategy by providing realistically achievable metrics, while ensuring that such metrics were sufficiently challenging and limiting the risk of excessive payments.

As discussed beginning on page 22 above, we heard in our shareholder outreach that our shareholders generally supported the Company’s new enterprise strategy, acknowledging the lower financial expectations contained in the 2019 financial outlook, and appreciating the limitations placed on potential fiscal year 2019 payouts to support it.

The table below shows the change in target STI opportunity for our NEOs from fiscal year 2018 to fiscal year 2019, as a percentage of base salary:

Officers
Fiscal Year 2019
Fiscal Year 2018

Jeffrey J. Jones II
 
125
%
125%
Tony G. Bowen
 
80
%
80%
Thomas A. Gerke
 
80
%
95%
Karen A. Orosco
 
80
%
75%
Kellie J. Logerwell
 
50
%
45%
challenging.

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The Jones Agreement prescribes, for each fiscal year, Mr. Jones’s target opportunity of 125% of his base salary. In determining Mr. Jones’s STI opportunity, the Committee considered Mr. Jones’s experience and role and responsibilities, the STI levels for other Company executives, and market data for President and Chief Executive Officer positions within our Peer Group.

Mr. Gerke’s fiscal year 2018 target opportunity was set as incentive to perform his enhanced duties while serving as Interim CEO. The decrease in target opportunity for fiscal year 2019 reflected his return to the role of General Counsel and Chief Administrative Officer. The increases in target opportunity for each of Mses. Orosco and Logerwell for fiscal year 2019 was in recognition of each executive’s individual performance in the prior fiscal year, specific roles and responsibilities, and overall contributions to the strategic direction of the Company. In setting the levels of STI opportunity for all of our NEOs, the Committee also considered the STI levels for other Company executives and market data for their respective provisions within our Peer Group.

TargetedTarget vs. Actual STI Awards

The initial funding metric was achieved for fiscal year 2019, as follows:

Criteria
Amount
Actual
EBIT from Continuing Operations
$   606.5
 
$   632.2
 

The following formula was thenis used to calculate the payout awarded for fiscal year 20192021 STI compensation:



As described above, as a result of the continuing impacts of the COVID-19 pandemic, the U.S. Department of the Treasury and the IRS extended the federal tax filing deadline for individual 2020 tax returns from April 15, 2021 to May 17, 2021, and substantially all U.S. states with an April 15 individual state income tax filing requirement extended their respective deadlines. This extended the 2021 tax season, shifting some of our revenue and tax returns which would normally have been received in fiscal year 2021, into May 2021. As a result, the extended deadline created challenges to the Company's historical approach to performance-based compensation, which assumed a full tax season in each fiscal year for goal setting purposes and for evaluation of the Company’s performance against those goals.
As described above, pursuant to the Executive Performance Plan and the pre-established 2021 STI Plan, performance criteria and objectives in the 2021 STI Plan are subject to adjustment due to certain extraordinary events outside of the executives’ control. Such events include, among other things, changes in applicable tax laws, and unusual, extraordinary or nonrecurring events. In addition, the Compensation Committee specifically retained authority to make adjustments due to certain specified items, including a continuance or resurgence of COVID-19 and/or extensions of tax payment or filing deadlines.
As such, consistent with the original intent of the program, the Compensation Committee calculated the Company’s fiscal year 2021 performance results by including the results from tax season 2021 attributable to the extended tax season (but earned in May 2021) in the calculation of the Company’s performance for purposes of the performance metrics under the 2021 STI Plan. May results were normalized, in order to consider the impacts of the extended tax season, but without including May results not related to the extension. However, no other adjustments were made to account for the impacts of the COVID-19 pandemic. This approach was generally consistent with the Compensation Committee's approach for fiscal year 2020, in which the Company included results from tax season 2020 attributable to the extended tax season (but earned in the first quarter of our executive officers:2021 fiscal year) in the calculation of certain metrics under the 2020 STI Plan. The Compensation Committee believed that this was the best approach in addressing the challenges associated with the extended tax season, as it better aligned pay-for-performance with respect to each individual tax season, consistent with the Company's historical approach and the original intent of the 2021 STI Plan.
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Each

As a result, each of our NEOs received fiscal year 20192021 STI compensation of 105.9%185.3% of the NEO’s respective target opportunity. In determining the level of achievement of the performance goals, the calculations of the performance criteria results were adjusted in accordance with the types of adjustments that the Compensation Committee pre-approved when it set the 2019 STI performance goals and objectives. Because management delivered strong performance in fiscal year 2019 as compared to our annual operating plan, the Company’s results for fiscal year 2019 resulted in above-target performance of Pre-Tax Earnings from Continuing Operations, Revenues from Continuing Operations, and Market Share. The Company’s results for each performance metric were as follows:

 
 
 
 
 
 
 
 
Criteria
Threshold
Target
Maximum
Weight
Actual
Percentage
Weighted
Percentage
 
Revenue from Continuing Operations
$
2,958.2
 
$
3,081.5
 
$
3,155.4
 
 
40%
 
$   3,094.9
 
 
104.7%
 
 
41.9%
 
 
 
 
Pre-Tax Earnings from
Continuing Operations
$
480.3
 
$
527.8
 
$
565.9
 
 
40%
 
$      545.1
 
 
109.0%
 
 
43.6%
 
 
 
 
Market Share
 
12.65%
 
 
13.15%
 
 
13.59%
 
 
20%
 
 
13.21%
 
 
102.4%
 
 
20.5%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total Payout
 
105.9%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Note:
The criteria, objectives, and results in this table are disclosed in the limited context of our executive compensation program and should not be deemed to apply in other contexts.
(1)
Pre-Tax Earnings from Continuing Operations includes consolidated net earnings for fiscal year 2021 attributable to continuing operations before the deduction of income taxes (in millions). Unlike in fiscal year 2020, because the tax season was extended only to May 17, 2021 (as compared to July 15, 2020), the Company and the Compensation Committee had sufficient time following the completion of the extended tax season to calculate the Pre-Tax Earnings from Continuing Operations results.
(2)
Market share is calculated as H&R Block U.S. returns e-filed in the respective tax season (January through the relevant deadline), divided by the number of total number of e-filed returns reported by the Internal Revenue Service for that period.
The table below shows each NEO’s target opportunity and actual awardamount earned under our fiscal year 20192021 STI program:

Officers
Target Opportunity
(as a % of Base Salary)
Target
Opportunity ($)
Actual Award –
Cash Portion ($)
Actual Award –
RSU Portion ($)
Jeffrey J. Jones II
 
125
%
$
1,243,750
 
$
1,243,750
 
$
73,381
 
Tony G. Bowen
 
80
%
$
440,000
 
$
440,000
 
$
25,960
 
Thomas A. Gerke
 
80
%
$
480,000
 
$
480,000
 
$
28,320
 
Karen A. Orosco
 
80
%
$
380,000
 
$
380,000
 
$
22,420
 
Kellie J. Logerwell
 
50
%
$
125,000
 
$
125,000
 
$
7,375
 
Officers
Target Opportunity
(as a % of Base Salary)
Target
Opportunity ($)
Actual Award ($)
Jeffrey J. Jones II
125%
$1,243,750
$2,304,669
Tony G. Bowen
90%
$540,000
$1,000,620
Thomas A. Gerke
80%
$480,000
$889,440
Karen A. Orosco
90%
$495,000
$917,235
Kellie J. Logerwell
50%
$130,000
$240,890

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As described above, the fiscal year 2019 STI payouts earned over target were paid in awards of restricted share units with a grant date of June 30, 2019 that vest ratably over two years.

Actions Pertaining to Fiscal Year 2020 STI Compensation

In June 2019, the Compensation Committee approved a target opportunity for each of our NEOs for fiscal year 2020 as follows:

Officers
Target Opportunity
(as a % of Base Salary)
Target Opportunity ($)
Jeffrey J. Jones II
 
125
%
$   1,243,750
 
Tony G. Bowen
 
90
%
$      540,000
 
Thomas A. Gerke
 
80
%
$      480,000
 
Karen A. Orosco
 
90
%
$      495,000
 
Kellie J. Logerwell
 
50
%
$      130,000
 

The target opportunity increase for Mr. Bowen was intended to recognize his ongoing contributions to the Company as Chief Financial Officer, as described above, and took into account market data for Chief Financial Officer positions within our Peer Group and the general market environment. The fiscal year target opportunity increase for Ms. Orosco was intended to recognize her strong leadership of the Company’s largest operating unit, as described above, and also took into account market data for comparable positions within our Peer Group and the general market environment.

For fiscal year 2020, the Compensation Committee determined to retain the key components and performance-based nature of the plan. In light of the repeal of the performance-based exemption under Section 162(m), however, it took steps to streamline and simplify the plan by eliminating its historic two-step structure. Instead, the Compensation Committee established a one-step process in which the applicable threshold, target, and maximum levels of performance are established within ninety days after the beginning of the fiscal year.

In June 2019, the Compensation Committee set the separate performance objectives applicable to our executive officers for fiscal year 2020, as well as the permitted types of adjustments. The Compensation Committee selected Revenue from Continuing Operations, Pre-Tax Earnings from Continuing Operations, and Market Share as the performance objectives for the fiscal year. This approach continued the balance among the top- and bottom-line metrics, as well as the Company’s desired focus on continuing to improve the client trajectory. To ensure continuous improvement and maintain the positive momentum we developed in fiscal year 2019, all target goals for fiscal year 2020 exceed fiscal year 2019 actual results after adjustment for the recently announced acquisition of Wave. However, the specific levels of each metric are not disclosed at this time given their competitive sensitivity, but will be disclosed upon completion of the performance period in the Compensation Discussion and Analysis section of next year’s proxy statement.

Long-Term Incentive Compensation

Overview
We believe that a significant portion of each NEO’s compensation should depend on the amount of long-term value we create for our shareholders. Our LTI compensation is equity-based and is designed to support multiple objectives, including (i) aligning management’s interests with those of our shareholders, (ii) tying compensation to the attainment of long-term financial and operating goals and strategic objectives, thereby mitigating incentives for management to pursue short-term objectives at the expense of long-term value creation, (iii) ensuring that realized compensation reflects changes in shareholder value over the long term, and (iv) including:
aligning management’s interests with those of our shareholders,
tying compensation to the attainment of long-term financial and operating goals and strategic objectives to drive long-term value creation,
ensuring that realized compensation reflects changes in shareholder value over the long term, and
recruiting, retaining, and motivating highly skilled executives.
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Historically,

Generally, the Company has awardedawards equity-based compensation on an annual basis within ninety days of the beginning of each fiscal year, in order to align awards with our performance and achievement of business goals. The value of these equity award opportunities that is ultimately realized by our executives is determined by the Company’s performance over the vesting period, tying the value our executives earn with shareholder value, all as described in more detail below.year. From time to time, the Company also awards equity-based compensation as part of an employment offer or promotion or, in certain limited instances, as a special award. The amount of equity-based compensation awarded in these circumstances is based on the executive’s role and responsibilities, long-term potential, or individual or Company performance. The award amount is also guided by market data for positions of similar scope and responsibility.

Fiscal Year 2021 Performance-Based LTI
 For fiscal year 2021, our NEOs received a mix of equity-based incentive awards as shown in the chart, each of which is explained below.

 At the end of the performance period, the Compensation DiscussionCommittee will certify the performance results and Analysis  | Executive Compensation Program Components  | H&R Block 2019 Proxy Statement   35percentage payout for PSUs and MSUs, as well as the resulting final number of units earned by each executive. There are no dividends paid on outstanding LTI during the vesting period, but dividend equivalents accumulate and are paid to the extent the award ultimately vests. Unvested units do not carry voting rights.

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Actions Pertaining to Fiscal Year 2019 LTI Compensation

For fiscal year 2019, our NEOs received a mix of equity-based incentive awards consisting of approximately 50% of value in performance share units, 30% of value in market stock units, and 20% of value in time-based restricted share units, each of which are explained below. The Compensation Committee weighted the mix of equity-based compensation so that our NEOs received a greater portion of LTI compensation in performance-based equity vehicles, such as performance share units and market stock units, as compared to time-based equity vehicles, such as restricted share units. As a result, a substantial portion of our NEOs’ equity-based compensation is at-risk and aligned with shareholders’ interests. The portion delivered in time-based restricted share units is intended to serve as an ongoing retention tool and a continuing link to shareholder value, given that the value of the restricted share units increases only to the extent that the Company’s stock price increases. Additional detail regarding the forms of LTI compensation utilized as part of fiscal year 2019 annual LTI compensation is provided below.

Performance Share Units

For fiscal year 2019, our NEOs received 50% of their annual LTI compensation in the form of performance share units or “PSUs.” We believe the performance share units appropriately reflect our compensation philosophy by establishing a clear connection between the compensation of our NEOs and the achievement of performance goals that are important for long-term value creation.


PSUs establish a clear connection between NEOs’ compensation and the achievement of goals that are important for long-term value creation.
The performance share unitsPSUs granted in fiscal year 20192021 give a participating executiveNEO the opportunity to earn an initial performance share unit payout, ranging from 0% to 200% of his or her target, award, based upon the Company’s performance against a pre-established performance metric. This initial payout is then modified based on the Company’s TSR over the
H&R Block Percentile Rank Among S&P 500
TSR Modifier*
Upper Quintile (80th percentile and above)
125.0%
4th Quintile (60th to 80th percentile)
108.3% - 125.0%
3nd Quintile (40th to 60th percentile)
91.7% - 108.3%
2nd Quintile (20th to 40th percentile)
75.0% - 91.7%
Lower Quintile (below 20th percentile)
75.0%
*Linear interpolation will be used to determine the exact TSR modifier percentage.
performance period relative to the S&P 500 index. Beginning with fiscal year 2017
For PSUs granted in fiscal year 2021:
Performance is measured over a three-year period beginning on May 1, 2020 and ending on April 30, 2023.
The pre-established performance share unit awards,metric is set levels of year-over-year growth in EBITDA from continuing operations (“Annual EBITDA Growth”) for each of the three years of the performance period.
The calculated payout percentages for each of the three individual years are averaged to determine the number of PSUs that ultimately vest.
The Compensation Committee selected EBITDA Growth as the performance metric, because it believes EBITDA from continuing operations is a driver of sustained value creation over the longer term.
The initial payout is then modified based on the Company’s TSR over the performance period relative to the S&P 500 index, companies used in the relative TSR calculation are initially set as the component companies of the S&P 500 indexfollows, but capped at the outset of the three-year performance period, and (i) companies that fall out of the index during the performance period due to market capitalization changes remain in the calculation, (ii) companies that become bankrupt or insolvent during the performance period remain in the calculation, but a $0 ending stock price is used in the calculation, and (iii) companies that fall out of the index during the performance period for any other reason are removed from the calculation.200%:

The TSR modifier increases or decreases the initial payout by up to 25% of the initial payout amount (for a modifier ranging from 75% to 125% of the initial payout amount, as shown in the chart above). However, notwithstanding the result of that calculation, the maximum earned amount is capped at 200%. Payout is not capped at a specific percentage in the event of negative TSR over the performance period because measurement against the S&P 500 Index, rather than a smaller peer group, is more arduous for executives to achieve than performance against a smaller peer group. For example, one-year TSR for the S&P 500 index was approximately 10.7% for our fiscal year 2019 versus 3.5% for the Consumer Services industry group (under the Global Industry Classification Standard), as calculated by the Company using publicly available information. The following formula is used to calculate the final number of earned performance share units, subject to the overall 200% cap:


For performance share units granted in fiscal year 2019, performance is measured over a three-year period beginning on May 1, 2018 and ending on April 30, 2021. The pre-established performance metric is a set level of EBITDA from continuing operations for fiscal year 2019, followed by two years of year-over-year growth in EBITDA from continuing operations (“Annual EBITDA Growth”), with the target for EBITDA from continuing operations for fiscal year 2019 set at $787.2 million,

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the level provided in the fiscal year 2019 operating plan approved by the Board. The specific levels of EBITDA growth in fiscal years 2020 and 2021performance goals for PSUs are not disclosed at this time given their competitive sensitivity, but will be disclosed upon completion of the performance period in the Compensation Discussion and Analysis section of future proxy statements.

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A 150% cap was placed on fiscal year 2019 performance, and a 200% cap was placed on performance in each of fiscal year 2020 and 2021.

The calculated payout percentages for each offollowing formula is used to calculate the three individual years are averaged for the three-year period to determine the number of performance share units that ultimately vest. The Compensation Committee selected EBITDA from continuing operations and Annual EBITDA Growth as the performance metrics, because it believes EBITDA from continuing operations is a critical driver of sustained value creation over the longer term. In addition, the Compensation Committee desired to add a focus on year-over-year improvement in EBITDA following a reset in fiscal year 2019 consistent with our fiscal year 2019 operating plan approved by the Board and to maintain a focus on incremental improvements to a metric that is critical to the new long-term strategy of the Company. The Compensation Committee believes that the performance period of three years combined with a metric focused on year-over-year improvements ensures that executives focus on the long-term strategy and growth of the Company, while monitoring incremental improvements over the performance period.

At the end of the performance period, the Compensation Committee will certify the performance results and percentage payout, as well as the resulting final number of performance share units earned by each executive officer. There are no dividends paid on outstanding performance share units during the vesting period, but dividend equivalents accumulate during the vesting period. Upon vesting of the performance share units, in addition to receiving the number of shares of common stock determined accordingPSUs, subject to the payout calculation, the executive will receive additional shares of common stock equal in valueoverall 200% cap:



Executives are required to the total dividends that would have been paid on the number of shares of common stock that ultimately vest. Performance share units do not carry voting rights.

Beginning with performance share units granted in fiscal year 2018, a mandatory post-vesting holding requirement was added, which requires that the executive hold at least 50% of the gross shares earned upon vesting of the performance share unitsPSUs for a period of one year after the vesting date. In addition, vested equity is subject to stock ownership guidelines that may extend the one-year period in some cases if the guidelines have not yet been met.

Market Stock Units


MSUs tie the compensation of our NEOs directly to changes in stock price.
If certain pre-established performance thresholds are met, the MSUs granted in fiscal year 2021 give an NEO the opportunity to earn a payout between 50% and 200% of target, based upon the change in the Company’s stock price.
For MSUs granted in fiscal year 2019, our NEOs received 30% of their annual LTI compensation in the form of market stock units or “MSUs.” If certain performance thresholds are met, a participating executive has the opportunity to earn a payout between 50% and 200% of his or her target number of market stock units based on the ratio of the average of the Company’s stock price for the five consecutive trading days ending on the grant date (“Grant Date Price”) and the average of the Company’s stock price for the five consecutive trading days beginning on the date the Company’s Annual Report on Form 10-K is filed with the SEC for the last fiscal year within the performance period, which is fiscal year 2021 (“Ending Date Price”).

Performance is measured over a three-year performance period beginning on May 1, 2018 and ending on April 30, 2021, with the applicable performance metrics established within ninety days of the beginning of the performance period and the cumulative results for the three-year period determining whether any shares of common stock are payable upon vesting of the market stock units following the end of the three-year period.

The vesting of market stock units is subject to two thresholds, both of which must be satisfied for any payout to occur. First, the Ending Date Price must be greater than or equal to 50% of the Grant Date Price. Second, the Company’s average return on invested capital based on after-tax net operating profit from continuing operations and average invested capital during the three-year performance period, each as defined in the award agreement, must be greater than or equal to 14%. The Compensation Committee determined to utilize average return on invested capital as the second of these thresholds for market stock units, as it believes the investment community considers this metric to be an effective measure of capital efficiency.

2021:
Performance is measured over a three-year performance period beginning on May 1, 2020 and ending on April 30, 2023, with the cumulative results for that period determining vesting.
The vesting of MSUs is subject to two thresholds, both of which must be satisfied for any payout to occur:
First, the Ending Date Price must be greater than or equal to 50% of the Grant Date Price
“Ending Date Price” is the average of the Company’s stock price for the five consecutive trading days beginning on the date the Company’s Annual Report on Form 10-K is filed with the SEC for the last fiscal year within the performance period
“Grant Date Price” is the Company’s stock price for the five consecutive trading days ending on the grant date
Second, the Company’s average return on invested capital (“ROIC”) must be greater than or equal to 14%
“ROIC,” as defined in the award agreement, is calculated over the three-year performance period
The Compensation Committee selected ROIC as it believes the investment community considers this metric to be an effective measure of capital efficiency
Failure to attain either of these thresholds results in forfeiture of the entire MSU award.
If the performance thresholds are met, the number of MSUs earned is calculated based on the ratio of the average of the Grant Date Price and the Ending Date Price.

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Failure to attain either of these thresholds would result in forfeiture of the entire market stock unit award. The total number of market stock units earned by participating executives, if any, is equal to the number of market stock units granted on the grant date multiplied by the ratio of the Ending Date Price to the Grant Date Price.

The following formula is used to calculate the final number of earned market stock units,MSUs, assuming the initial thresholds are met:


At the end of the performance period, the Compensation Committee will certify the performance results and percentage payout, as well as the resulting number of market stock units earned by each executive officer. There are no dividends paid on outstanding market stock units during the vesting period, but dividend equivalents accumulate during the vesting period. Upon vesting of the market stock units, in addition to receiving the number of shares of common stock determined according to the payout calculation, the executive will receive additional shares of common stock equal in value to the total dividends that would have been paid on the number of shares of common stock that ultimately vest. Market stock units do not carry voting rights.

Restricted Share Units

For fiscal year 2019, our NEOs received 20% of their annual LTI compensation in the form of restricted share units or “RSUs.” There are no dividends paid on outstanding restricted share units during the vesting period, but dividend equivalents accumulate during the vesting period. Upon vesting of the restricted share units, in addition to receiving the applicable number of shares of common stock, the executive will receive additional shares of common stock equal in value to the total dividends that would have been paid on such shares. Restricted share units do not carry voting rights.


RSUs link our NEOs’ compensation with shareholders’ interests as their value fluctuates with fluctuations in our stock price.
The RSUs granted in fiscal year 2021 vest ratably over three years, providing a retention incentive for NEOs.
Fiscal Year 20192021 LTI Vesting Provisions

Performance share units

PSUs and market stock unitsMSUs generally vest if at all, on the third anniversary of the grant date. Restricted share unitsRSUs generally vest in one-third annual increments beginning on the first anniversary of the grant date. However, certain special grants such as the two-year vesting restricted share units used for payout of fiscal year 2019 STI over target, may have a different vesting schedule.

An executive generally will forfeit his or her equity award Awards may vest upon a voluntary termination of employment or an involuntary termination for cause prior to the vesting date. However, an executive will be entitled to pro-rata vestingdate under certain circumstances, as described below under “Termination of his or her awards (as determined based upon the attainment of performance goals, when applicable) in the event of the executive’s retirement more than one year following the grant date,Employment, Severance, and will be entitled to a full vesting of his or her awards (as determined based upon the attainment of performance goals, when applicable) in the event of the executive’s death or disability more than one year following the grant date. For performance share units and market stock units, an executive will be entitled to receive pro-rata vesting of the awards, as determined based upon the attainment of applicable performance goals, in the event of the executive’s involuntary termination without cause more than one year following the grant date. Unvested restricted share units are forfeited upon an executive’s involuntary termination without cause.

In the event of a change in control, the Compensation Committee may in its discretion waive the performance goals that apply to performance-based awards. If it does, the units generally will vest as a result of the executive’s continued employment through the third anniversary of the grant date and the executive will be entitled to receive all or a pro-rata portion of the award in the event of certain forms of termination that occur in connection with or following the change in control. For restricted share units, the executive will be entitled to receive full vesting in the event of certain forms of termination (as set forth in the award agreement governing the grant) in connection with a change in control.

Mr. Gerke’s fiscal year 2019 equity-based compensation awards contain modified vesting provisions providing that his voluntary retirement will not result in the forfeiture of any of the equity awards outstanding for more than one year prior to such retirement; rather, the entire equity awards will continue to vest on the stated vesting dates set forth in the applicable award agreement and with performance adjustments (if any) made under such agreement as if he remained employed through such stated vesting dates.

Transition Arrangements.”

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Fiscal Year 20192021 LTI Compensation Awards

For fiscal year 2019,2021, the Company awarded our NEOs performance share units, market stock units,PSUs, MSUs, and restricted share unitsRSUs in the amounts shown below. The fiscal year 2019 performance share units2021 PSUs and market stock unitsMSUs are performance basedperformance-based and will vest if at all, on June 30, 20212023 and the fiscal year 2019 restricted share units will2021 RSUs vest if at all, in one-third annual increments beginning on June 30, 2019.

Officers
Award Value ($)(1)
Performance Share
Units (#)(1)
Market Stock
Units (#)(1)
Restricted Share
Units (#)(1)
Jeffrey J. Jones II
$   5,500,000
 
 
120,456
 
 
62,548
 
 
48,288
 
Tony G. Bowen
$   1,000,000
 
 
21,902
 
 
11,373
 
 
8,780
 
Thomas A. Gerke
$   1,100,000
 
 
24,092
 
 
12,510
 
 
9,658
 
Karen A. Orosco
$      900,000
 
 
19,711
 
 
10,236
 
 
7,902
 
Kellie J. Logerwell
$      250,000
 
 
5,476
 
 
2,844
 
 
2,195
 
2021. All NEO LTI target opportunities remained unchanged from fiscal year 2020.
Officers
Award Value ($)(1)
PSUs (#)(1)
MSUs (#)(1)
RSUs (#)(1)
Jeffrey J. Jones II
$5,500,000
189,264
98,215
77,031
Tony G. Bowen
$1,300,000
44,736
23,215
18,208
Thomas A. Gerke
$1,100,000
37,853
19,643
15,407
Karen A. Orosco
$1,100,000
37,853
19,643
15,407
Kellie J. Logerwell
$250,000
8,603
4,465
3,502
(1)
(1)
Represents the value of our annual LTI compensation program awards, which are subject to rounding. These award values are converted into: (i) the number of performance share unitsPSUs and market stock unitsMSUs based on the Monte Carlo valuation model as of the grant date;date and (ii) the number of restricted share unitsRSUs based on the closing price of one share of common stock on the grant date. The number of performance share units, market stock units,PSUs, MSUs, or restricted share unitsRSUs resulting from the conversion of the award value to the number of units awarded is rounded up to the nearest whole unit, such rounded numbers are reflected in the chart above. As such, the award value reported in this column may differ from the accounting grant date fair value under ASC 718 presented in the Summary Compensation Table and the Grants of Plan-Based Awards Table on pages 718.49 and 50, respectively. For assumptions used in the valuation models, refer to Note 9 of the Company’s financial statements in the Company’s Annual Report on Form 10-K for the year ended April 30, 2019, as filed with the SEC. In such Annual Report on Form 10-K, Note 9 references “performance-based share units,” which include performance share units and market stock units.
VESTING AND PERFORMANCE-BASED PAYOUTS OF FISCAL YEAR 2019 PSUS AND MSUS

Actions Pertaining to Fiscal Year 2020 LTI Compensation

At the beginning of fiscal year 2020, the Compensation Committee considered the mix of equity-based compensation for executive officers

Our executives, including our NEOs, received PSUs and determined that the current equity mix continues to strike the appropriate balance among recruiting, retaining, and motivating our executives. The Committee determined that this equity mix properly motivates our executives to work towards achieving our long-term objectives and enterprise strategy, and further aligns their interests with the interests of our shareholders. As a result, likeMSUs in fiscal year 2019, our NEOs received 50% of their annual LTI compensation for fiscal year 2020 in performance share units, 30% in market stock units, and 20% in time-based restricted share units. The payment structures, vesting schedules, terms and conditions of the fiscal year 2020 equity-based compensation are substantially similar to those of the fiscal year 2019 equity-based compensation described above under the heading “Actions Pertaining to Fiscal Year 2019 LTI Compensation” beginning on page 36. However, the following changes were made to the fiscal year 2020 LTI awards to further align our executives’ compensation with our multi-year enterprise strategy and the interests of our shareholders:

The pre-established performance metric for performance share units has returned to three years of year-over-year growth in EBITDA from continuing operations and a 200% cap for all three years; provided, however, that the specific levels of target EBITDA growth are not disclosed at this time given their competitive sensitivity; and
All applicable forms of award agreement provide that, if an executive retires from the Company or is involuntarily terminated without cause, resulting in pro-rata vesting (or full vesting in the case of Mr. Gerke) and distribution at the end of the performance period, and if the Compensation Committee determines after termination that the executive engaged in activities that would have been grounds for an involuntary termination for cause while employed by the Company, then all unvested awards will be forfeited by the executive.

The fiscal year 2020 award agreements are filed as exhibits to the Company’s Current Report on Form 8-K filed with the SEC on June 24, 2019.

Mr. Gerke’s fiscal year 2020 equity-based compensation awards contain the same modified vesting provisions as his fiscal year 2019 equity-based awards, as described above under “Fiscal Year 2019 LTI Vesting Provisions.”

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Fiscal Year 2020 LTI Compensation Awards

In June 2019, the Company awarded annual LTI compensation for fiscal year 2020 to our NEOs as set forth in the chart below. The fiscal year 2020 performance share units and market stock units are performance based and will vest, if at all, on June 30, 2022 and the fiscal year 2020 restricted share units will vest, if at all, in one-third annual increments beginning on June 30, 2020.

Officers
Award Value ($)(1)
Performance Share
Units (#)(1)
Market Stock
Units (#)(1)
Restricted Share
Units (#)(1)
Jeffrey J. Jones II
$   5,500,000
 
 
90,730
 
 
47,813
 
 
37,543
 
Tony G. Bowen
$   1,300,000
 
 
21,446
 
 
11,302
 
 
8,874
 
Thomas A. Gerke
$   1,100,000
 
 
18,146
 
 
9,563
 
 
7,509
 
Karen A. Orosco
$   1,100,000
 
 
18,146
 
 
9,563
 
 
7,509
 
Kellie J. Logerwell
$      250,000
 
 
4,125
 
 
2,174
 
 
1,707
 
(1)Represents the value of our annual LTI compensation program awards, which are subject to rounding. These award values are converted into: (i) the number of performance share units and market stock units based on the Monte Carlo valuation model as of the grant date and (ii) the number of restricted share units based on the closing price of one share of common stock on the grant date. The number of performance share units, market stock units, or restricted share units resulting from the conversion of the award value to the number of units awarded is rounded up to the nearest whole unit, such rounded numbers are reflected in the chart above. As such, the award value reported in this column may differ from the accounting grant date fair value under ASC 718.

The fiscal year LTI award increase for Mr. Bowen was intended to recognize his contributions to the Company in fiscal year 2019, as described above, and took into account market data for Chief Financial Officer positions within our Peer Group and the general market environment. The fiscal year LTI award increase for Ms. Orosco was intended to recognize her strong leadership of the Company’s largest operating unit, as described above, and also took into account market data for comparable positions within our Peer Group and the general market environment.

Vesting and Performance-based Payouts of Fiscal Year 2017 Performance Share Units and Market Stock Units

Our executive officers, including certain of our NEOs, received performance share units and market stock units in fiscal year 2017. Performance for these performance share unitsPSUs and market stock unitsMSUs was based on a three-year period beginning on May 1, 20162018 and ending on April 30, 2019. This performance2021. Performance was certified, and the overall payout was approved, by the Compensation Committee in July 2019.

2021.

Fiscal Year 2019 PSUs
Under the terms of the award agreements for fiscal year 2017 performance share units,2019 PSUs, a participating executive had the opportunity to earn an initial performance share unit payout ranging from 0% to 200% of his or her target award, based upon the Company’s performance against pre-established performance metrics.EBITDA performance. The Committee selected Annuala set level of EBITDA Growth asfrom continuing operations for fiscal year 2019, with the target set at the level provided in the fiscal year 2019 operational plan approved by the Board, followed by two years of EBITDA growth. A 150% cap was placed on fiscal year 2019 performance, metricwith a 200% cap for the three-year performance period beginning in fiscal years 2020 and 2021.
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The result for each year 2017, which iswas averaged over the three-year period to determine the initial payout (the “EBITDA Percentage”). This initial payout was then modified based on the Company’s TSR relative to the S&P 500 index over the period beginning with the 15 consecutive trading days ending on the grant date and ending on the 15 consecutive trading days beginning on the date the Company’s Annual Report on Form 10-K was filed with the SEC for fiscal year 2019.performance period. The TSR modifier could increase or decrease the payout by up to 25% of the initial payout amount. However, notwithstanding the result of that calculation, the maximum earned amount was capped at 200%. The performance metric
Based on the Company’s results relative to the preset thresholds, targets, and objective (in millions) formaximums, the performance period was as follows:

 
Metric
Threshold
Target
Maximum
Each Fiscal Year of the May 1, 2016 – April 30, 2019 Performance Period
EBITDA Annual
Growth(1)
 
-3.0
%
 
4.0
%
13.0%
EBITDA Factor(2)
 
 
 
 
0.0
%
 
100.0
%
200.0%
Compensation Committee approved the following results and applicable EBITDA performance:

(1)
(1)150% cap was placed on fiscal year 2019 performance.
(2)
EBITDA from Continuing Operations is defined as earnings of the Company from continuing operations excluding interest expense, taxes, depreciation and amortization.
(3)
EBITDA Annual Growth means the year-over-year percentage change in EBITDA from Continuing Operations from one fiscal year to the immediately subsequent fiscal year in the Performance Period.
(2)EBITDA Factor refers to the applicable percentage for the level of EBITDA Annual Growth set forth in this table. The EBITDA Factor for each fiscal year is then averaged to determine the EBITDA Percentage for the award as a whole.

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Based on the Company’s results relative to the above thresholds, targets, and maximums, the Compensation Committee approved the following results and applicable EBITDA Factor:

 
EBITDA Annual
Growth
EBITDA Factor
Fiscal Year 2017
 
11.4%
 
154.5%
Fiscal Year 2018
 
4.1%
 
100.3%
Fiscal Year 2019
Below Threshold
0.0%
EBITDA Percentage
 
 
 
84.9%

The Compensation Committee then applied a TSR modifier of 100.1%84.9% based on the Company’s TSR over the performance period. Based on the performance percentage and the TSR modifier, our NEOs who received performance share unit awards in fiscal year 2017 received 85.0%86.1% of the performance share unitsPSUs they were initially granted, as well as additional shares of common stock equal in value to the total dividends that would have been paidrepresenting dividend equivalents accrued on the number of shares of common stock that vested pursuant to the payout calculation.ultimately vested. The table below shows the target-level opportunity and actual award with respect to the performance share unitsPSUs granted to each of our NEOs in fiscal year 2017:

Officers
PSUs Outstanding
(#)(1)
 
EBITDA
Percentage
 
TSR
Modifier
 
Actual Shares
Received (#)(2)
Jeffrey J. Jones II(3)
 
n/a
 
 
x
 
 
n/a
 
 
x
 
 
n/a
 
 
=
 
 
n/a
 
Tony G. Bowen
 
19,782.2
 
 
x
 
 
84.9%
 
 
x
 
 
100.1%
 
 
=
 
 
16,811
 
Thomas A. Gerke
 
24,178.4
 
 
x
 
 
84.9%
 
 
x
 
 
100.1%
 
 
=
 
 
20,547
 
Karen A. Orosco
 
13,188.5
 
 
x
 
 
84.9%
 
 
x
 
 
100.1%
 
 
=
 
 
11,208
 
Kellie J. Logerwell
 
4,396.2
 
 
x
 
 
84.9%
 
 
x
 
 
100.1%
 
 
=
 
 
3,736
 
2019:
Officers
PSUs Outstanding
(#)(1)
EBITDA
Percentage
TSR
Modifier
Actual Shares
Received (#)(2)
Jeffrey J. Jones II
139,352.1
x
101.4%
x
84.9%
=
119,983
Tony G. Bowen
25,337.8
x
101.4%
x
84.9%
=
21,816
Thomas A. Gerke
27,871.4
x
101.4%
x
84.9%
=
23,998
Karen A. Orosco
22,803.1
x
101.4%
x
84.9%
=
19,634
Kellie J. Logerwell
6,335.0
x
101.4%
x
84.9%
=
5,455
(1)
The number of PSUs outstanding includes dividend equivalents accrued on the number of PSUs granted in fiscal year 2017.2019. The PSUs outstanding, EBITDA Percentage, and TSR Modifier are rounded to the nearest tenth.
(2)
The amount of shares actually received by the NEOs includes additional shares of common stock equal in value to the total dividends that would have been paid on the number of shares of common stock that vested pursuant to the payout calculation, and are rounded up to the next whole share.
As described above, the mandatory post-vesting holding requirement requires that the executive hold at least 50% of the gross shares earned upon vesting of the PSUs for a period of one year after the vesting date.
(3)Mr. Jones was not employed by the Company in fiscal year 2017.
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Fiscal Year 2019 MSUs
Under the terms of the award agreements for market stock unitsMSUs granted in fiscal year 2017,2019, if certain performance thresholds described below were met, a participating executive had the opportunity to earn a payout between 50% and 200% of his or herthe executive’s target number of market stock unitsMSUs based on the difference between the average ofGrant Date Price and the Company’s stock priceEnding Date Price. The grant date for the 15 consecutive trading days ending on the grant date (“2017 MSU Grant Date Price”) and the average of the Company’s stock price for the 15 consecutive trading days beginning on the date the Company’s Annual Report on Form 10-K was filed with the SEC for the last fiscal year within the performance period (“2017 MSU Ending Date Price”). 2019 MSUs was June 30, 2018.
The vesting of market stock unitsMSUs was subject to two thresholds, both of which must have been satisfied for any payout to occur. First, the 2017 MSU Ending Date Price must have been greater than or equal to 50% of the 2017 MSU Grant Date Price. Second, the Company’s average return on invested capital based on after-tax net operating profit and average invested capital during the three-year performance period, each as defined in the award agreement, must have been greater than or equal to 14%.
First, the 2019 MSU Ending Date Price must have been greater than or equal to 50% of the 2019 MSU Grant Date Price.
Second, the Company’s average ROIC during the three-year performance period, as defined in the award agreement, must have been greater than or equal to 14%.
Based on the Company’s results, and subject to adjustment pursuant to the terms of the H&R Block, Inc. 2013 Long Term Incentive Plan (the “2013 Plan”) and the limited adjustments set forth in the applicable award agreement approved by the Compensation Committee at the time of grant, the Compensation Committee certified that both thresholds were achieved and approved a performance percentage of 122.4%105.3%, representing a 2017an MSU Ending Date Price of $28.52$23.97 divided by a 2017the MSU Grant Date Price of $23.30.$22.77. As a result, our NEOs who received market stock unit awards in fiscal year 2017 received 122.4%105.3% of the market stock unitsMSUs they were initially granted, as well as additional shares of common stock equal in value to the total dividends that would have been paidplus dividend equivalents accrued on the number of shares of common stock that vested pursuant to the payout calculation.

ultimately vested.

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The table below shows the target-level opportunities and actual awards under our fiscal year 2017 market stock unit2019 MSU program for our NEOs:

Officers
MSUs
Outstanding (#)(1)
 
Performance
Percentage
 
Actual Shares
Received (#)(2)
Jeffrey J. Jones II(3)
 
n/a
 
 
x
 
 
n/a
 
 
=
 
 
n/a
 
Tony G. Bowen
 
11,930.4
 
 
x
 
 
122.4%
 
 
=
 
 
14,603
 
Thomas A. Gerke
 
14,581.9
 
 
x
 
 
122.4%
 
 
=
 
 
17,849
 
Karen A. Orosco
 
7,953.6
 
 
x
 
 
122.4%
 
 
=
 
 
9,736
 
Kellie J. Logerwell
 
2,651.6
 
 
x
 
 
122.4%
 
 
=
 
 
3,246
 
Officers
MSUs
Outstanding (#)(1)
Performance
Percentage
Actual
Shares Received (#)
Jeffrey J. Jones II
72,360.0
x
105.3%
=
76,174
Tony G. Bowen
13,157.1
x
105.3%
=
13,851
Thomas A. Gerke
14,472.5
x
105.3%
=
15,236
Karen A. Orosco
11,841.7
x
105.3%
=
12,466
Kellie J. Logerwell
3,290.1
x
105.3%
=
3,464
(1)
The number of MSUs outstanding includes dividend equivalents accrued on the number of MSUs granted in fiscal year 2017.2019. The MSUs outstanding and Performance Percentage are rounded to the nearest tenth.
FISCAL YEAR 2022 COMPENSATION PROGRAM
Compensation Redesign
During fiscal year 2021, the Compensation Committee, with the assistance of CAP, its new independent compensation consultant, undertook a comprehensive redesign of our executive compensation program, in order to better align our compensation practices with our new Block Horizons 2025 strategy. As a result of that review, which included CAP conducting interviews of Compensation Committee members and members of management and considering market analyses, the Compensation Committee approved the fiscal year 2022 executive compensation program described below.
NEO Compensation Levels and Impact of Change in Fiscal Year
In June 2021, the Compensation Committee approved the total target direct compensation (“TTDC”) for fiscal year 2022 shown in the table below.
Officers
Annual
Base
Salary ($)
STI Target
($)
LTI Target
($)
TTDC
($)
TTDC % Increase
from Fiscal Year
2021
Jeffrey J. Jones II
$995,000
$1,243,750
$5,500,000
$7,738,750
0.0%
Tony G. Bowen
$618,000
$556,200
$1,600,000
$2,474,200
13.7%
Thomas A. Gerke
$600,000
$480,000
$1,100,000
$2,180,000
0.0%
Karen A. Orosco
$600,000
$540,000
$1,300,000
$2,440,000
13.8%
Kellie J. Logerwell
$270,000
$135,000
$260,000
$665,000
3.9%
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The TTDC increase for Mr. Bowen is intended to recognize his contributions to the Company’s performance in fiscal year 2021 and the critical role he plays in the Company’s Block Horizons 2025 strategy. The TTDC increase for Ms. Orosco is intended to recognize her promotion in June 2021 to President, Global Consumer Tax and Service Delivery, which resulted in a substantial increase in scope and responsibility, as well as her leadership through two challenging tax seasons, contributing to the Company’s fiscal year 2021 performance. The increases for Mr. Bowen and Ms. Orosco also take into account market data for comparable positions within our Peer Group. The TTDC increase for Ms. Logerwell is intended to recognize her performance during fiscal year 2021, including her leadership in implementing the Company’s fiscal year end change.
To account for the fiscal year end change and to compensate our NEOs for the two-month transition period (May and June 2021), the Compensation Committee applied a 14/12 proration to the executives’ individual fiscal year 2022 STI and LTI target award opportunities. This proration will be applied for fiscal year 2022 only, with target amounts reverting to the standard values in fiscal year 2023. Therefore, final STI and LTI target amounts for our NEOs is as follows:
Officers
STI Prorated
Target
($)
LTI Prorated
Target
($)
Jeffrey J. Jones II
1,451,042
6,416,667
Tony G. Bowen
648,900
1,866,667
Thomas A. Gerke
560,000
1,283,333
Karen A. Orosco
630,000
1,516,667
Kellie J. Logerwell
157,500
303,333
Performance for the fiscal year 2022 STI plan will be based on results for our new fiscal year, the period from July 1, 2021 to June 30, 2022, and the performance period for fiscal year 2022 PSUs will be based on the three-year period from July 1, 2021 to June 30, 2024. Measurement of performance for the outstanding PSUs and MSUs awarded in prior fiscal years will continue to be based on our prior fiscal year period (May 1 to April 30).
STI Plan Design
As a part of the compensation redesign discussed above, in June 2021 the Compensation Committee approved the following STI plan design for fiscal year 2022:
(2)

The amount of shares actually received by
Retains Revenue from Continuing Operations and Pre-Tax Earnings from Continuing Operations metrics used in prior years.
Replaces prior Market Share metric with a pre-established cost savings metric tied to our new Block Horizons 2025 strategy.
Incorporates an individual modifier that can adjust the NEOs includes additional shares of common stock equalfunded payout +/- 25% in valueorder to the total dividends that would have been paidmotivate strong individual performance and tie each executive’s pay to individual execution on the numberBlock Horizons strategy.
Maintains our fiscal year 2021 approach to threshold and maximum performance; total payout cannot exceed 200% of shares of common stock that vested pursuant to the payout calculation, and are rounded up to the next whole share.target.
This approach maintains the balance between the top- and bottom-line metrics while also reinforcing an alignment with the Company’s new strategy and recognizing individual accomplishments that may also contribute to Block Horizons 2025 success. The specific goals for each metric are not disclosed at this time given their competitive sensitivity, but will be disclosed upon completion of the performance period in the Compensation Discussion and Analysis section of next year’s proxy statement.
(3)Mr. Jones was not employed by the Company in fiscal year 2017.
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TABLE OF CONTENTSRetirement, Health

LTI Plan Design
As a part of the Compensation redesign, the Compensation Committee also approved the following key design elements for fiscal year 2022 awards:

The fiscal year 2022 award agreements are filed as exhibits to the Company’s Current Report on Form 8-K filed with the SEC on June 30, 2021. The grant date for these fiscal year 2022 awards, and Welfare Benefits, and Perquisites

annual LTI awards going forward, will be August 31, to align with the Company’s new fiscal year. The specific levels of EBITDA from Continuing Operations are not disclosed at this time given their competitive sensitivity, but will be disclosed upon completion of the performance period.

Mr. Gerke’s fiscal year 2022 equity-based compensation awards contain the same modified vesting provisions as his fiscal year 2021 equity-based awards, as described below under “Termination of Employment Provisions in LTI Award Agreements.”
OTHER BENEFITS
The Company provides certain benefits to all full-time employees, including employer matching contributions to our qualified retirement plan, an employee stock purchase plan that permits purchases of our common stock at a discount, life insurance, health and welfare benefit programs, and the opportunity to use our tax preparation services for no charge. Benefits for executives generally are the same as benefits for all other full-time employees, except that executive officersNEOs and certain key employees may participate in our executive group life insurance program and our deferred compensation plan and are entitled to certain relocation benefits as described below. Mr. Jones is also permitted certain minimal personal use of the Company’s fractional share of a private aircraft as described below. We have structured our executive benefit program to be consistent with our philosophy of emphasizing performance-based elements in our executive compensation program. We believe the benefits our executives receive as a partPerquisites represent an immaterial element of our ongoing executive compensation program are modest relative to market practices.

In order to recruit and retain executives, theprogram.

The Company offers a group life insurance program to executives that provides death benefits up to three times the participating executive’s annual base salary. The death benefits are payable to beneficiaries designated by the participating executive.

Our deferred compensation plan which is discussed in detail beginning on page 52, is designed to assist our executives in building retirement savings by offering participants the opportunity to defer their receipt of base salary and STI compensation.
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The Company purchases tickets to various cultural, charitable, civic, entertainment, and sporting events for business development and relationship-building purposes, as well as to maintain our involvement in communities in which the Company operates and our employees live. Occasionally, our employees, including our executives, use such tickets for personal purposes when they are not otherwise needed to be used for business purposes.

Perquisites represent an immaterial element of our ongoing executive compensation program. We believe our overall executive perquisites provided in our ongoing executive compensation program are well below the market median relative to our Peer Group.

The Company also provides relocation benefits to eligible employees under our Executive Homeowner Relocation Policy. These relocation benefits generally cover certain common relocation expenses and are subject to a clawback requirement.
Corporate Jet Usage
The Company believes that providing relocation benefits underleases a fractional share of a private aircraft to allow employees to safely and efficiently travel for business purposes given our Executive Homeowner Relocation Policy is importantlarge distributed retail footprint and franchise operations in incentivizing talentedmany locations not accessible by commercial airlines. The corporate aircraft allows our executives to relocate themselves and their families to our headquarters in Kansas City, Missouri. In particular, in connection with the expansion of our strategic investment in technology and the corresponding demand for qualified personnel, it is critical that we are able to recruit qualified employees from locations throughout the world. In a competitive market, our Executive Homeowner Relocation Policy is an important and necessary tool for us to recruit and onboard the most qualified talent and quickly and seamlessly integrate them into our workforce. A recipient is required to repay all or a portion of his or her relocation benefits to the Company in the event of his or her voluntary termination or involuntary termination for cause within 24 months following the relocation date. Upon commencement of his employment, Mr. Jones became eligible for, and he ultimately received, relocation benefits under this policy.

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COMPENSATION “CLAWBACK” POLICY AND RESTRICTIVE COVENANTS

Our Board has adopted a “clawback” policy set forth in our Governance Guidelines which provides that, in the event of a restatement of our financial results, the Board has the authority to seek reimbursement of any portion of performance-based or incentive compensation paid, vested, or awarded in any previous year that is greaterbe far more productive than the amount that would have been paid or awarded if calculated based on the restated financial results. The Jones Agreement, the Executive Performance Plan, the award agreements applicable to our executive officers under the 2013 Plan and the 2018 Plan, and the Executive Severance Plan each include a clawback provision consistent with the terms of the Board’s clawback policy.

Our award agreements contain restrictive covenants, including non-competition and non-solicitation provisions, which, if violated, authorize the Company to cancel or rescind the award or seek reimbursement of value received by the individual, consistent with applicable law. In addition, the Executive Severance Plan providescommercial flights given that the Board may recover or require reimbursement of all severance, equity compensation awards (including profits from the sale of Company stock acquired pursuantcorporate aircraft provides a confidential, safe, and productive environment in which to such awards), and other payments made to a participant under the Executive Severance Plan if the participant violates the provisions of any confidentiality, non-competition, non-solicitation, or similar agreement or policy.

COMPENSATION PHILOSOPHY AND BENCHMARKING

The Compensation Committee holistically considers a variety of factors when making decisions regarding the recruitment, retention and motivation of our executive officers. These factors, as they relate to setting target executive compensation opportunities, include:

The executive officer’s experience, knowledge, skills, level of responsibility, and potential to influence our performance and future success;
The executive officer’s compensation history;
Our financial performance and the executive officer’s performance (if applicable) in the prior year;
Internal parity and the value and importance of the position to the Company and its achievement of its business plans;
The business environment in which we operate to recruit and retain talent, the current economic climate, and market factors relevant to our business and our strategy;
Each executive officer’s role and scope of responsibilities relative to comparable positions in the Peer Group (as defined below) and survey data;
Publicly-disclosed information regarding named executive officer compensation from our Peer Group companies; and
Corporate governance and regulatory factors related to executive compensation.

The Compensation Committee also considers the Company’s need to recruit and retain people with the skills and experience to establish, monitor and achieve the Company’s strategic plan. Based on this information and with the input of the Committee’s independent compensation consultant,conduct business. Beginning in fiscal year 2021, the Compensation Committee members use their individualapproved Mr. Jones’s usage of the private aircraft for personal travel up to a specified maximum per fiscal year. For fiscal year 2021, the Committee approved a maximum of 30 hours for personal travel. The Committee approved this usage taking into consideration health concerns due to the ongoing COVID-19 pandemic, concerns over Mr. Jones’s personal safety, and collectiveefficiency, and to increase Mr. Jones’s time available for business judgmentpurposes. No tax gross-up is provided to analyze each NEO’s target total direct compensation, and set it at a level that is reasonable and competitive, and that appropriately balances the objectives of recruiting, retaining, and motivating our executives.

Mr. Jones on this benefit.

COMPENSATION BENCHMARKING
We benchmark our executive compensation practices relative to publicly-disclosed information for a defined group of peer companies, which for fiscal year 20192021 is set forth below (the “Peer Group”). We also review compensation data from multiple survey sources, reflective of general industry pay levels for companies of relevant size based on total revenue, as compared to each of the NEOs. For fiscal year 2019,2021, these survey sources were the Aon Hewitt Total Compensation Measurement Executive Survey and the Willis Towers Watson CDB General Industry Executive Compensation Survey. The Compensation Committee reviews summary survey and Peer Group data to confirm that the market references we use are appropriate for our business and the industries in which we compete for executive talent.

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With the input of its independent compensation consultant, the Compensation Committee reviews the Peer Group annually and revises it as circumstances warrant. We endeavor to identify companies that are comparable to or competitive with our core businesses, including tax and professional products and services, that have similar strategic plans or outlook, or that are comparable on a variety of relevant metrics. As a result of the Compensation Committee’s annual review in FebruaryMarch of 2018,2020, with input from its independent compensation consultant, the Compensation Committee determinedmade adjustments to retain the same companies in its Peer Group companies used for benchmarking fiscal year 2019 as were used in2021 pay determinations to better align from a size perspective and with the previous year.Company’s strategic goals of high growth and a technology focus. The following shows these changes, and the Peer Group considered by the Compensation Committee in benchmarking fiscal year 2019 compensation therefore consisted of the following 17 companies:

2021 compensation:

Arthur J. Gallagher & Co.
Fidelity National Information Services, Inc.
Paychex, Inc.
Broadridge Financial Solutions, Inc.
First American Financial Corporation
Robert Half International Inc.
CA, Inc.
Fiserv, Inc.
Unisys Corporation
Convergys Corporation
Genpact Limited
The Western Union Company
DST Systems, Inc.
Global Payments Inc.
Willis Towers Watson PLC
Equifax Inc.
Intuit Inc.

The Compensation Committee conducted its annual review of Peer Group Companiescompanies to be referenced in setting fiscal year 20202022 compensation in FebruaryMarch of 2019.2021. With input from its independent compensation consultant, the Committee determined that Convergys Corporation and DST Systems, Inc. should be removed from the Peer Group companies used by the Compensation Committeeno changes were necessary for benchmarking fiscal year 2020 pay determinations, as both companies were acquired in 2018 and lacked up-to-date compensation data. Two new companies – CoreLogic, Inc. and Euronet Worldwide, Inc. – were added to replace the removed companies. The Compensation Committee determined that CoreLogic, Inc. and Euronet Worldwide, Inc. were appropriate from a size perspective and, given that they are in the same industry group as the companies being removed, would keep the overall industry orientation unchanged.2022.

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ROLES OF THE INDEPENDENT COMPENSATION CONSULTANT, MANAGEMENT, AND THE BOARD IN EXECUTIVE COMPENSATION
Use of External Consultant

The Compensation Committee retainspreviously retained Frederic W. Cook & Co., Inc. (“FW Cook”) as its external, independent compensation consultant for objective advicea portion of fiscal year 2021 and assistance on executiveprior. In September 2020, the Compensation Committee retained CAP as its external, independent compensation matters. FW Cookconsultant and CAP has served in that capacity since that time.
The Compensation Committee’s independent compensation consultant reports directly to the Committee and the Committee may replace FW Cookthe consultant or hire additional consultants at any time. FW CookThe independent compensation consultant advises the Compensation Committee on issues pertaining to executive compensation, including the assessment of market-based compensation levels, the selection of our Peer Group, our pay positioning relative to the market, the mix of pay, incentive plan design, and other executive employment matters. FW Cookmatters, and provides its advice based in part on prevailing and emerging market practices, as well as our specific business context. The Compensation Committee retains sole authority to hire FW Cook, approve its compensation and the appropriate funding by the Company for such compensation,consultants, approve fees, determine the nature and scope of its services, evaluate its performance, and terminate its engagement. The Compensation Committee believes that external compensation consultants for the Compensation Committee should be independent and serve the Compensation Committee exclusively, and should not perform any other services for the Company at any time. Neither FW Cook nor CAP performs noany other services for the Company.

For fiscal year 2019,

In accordance with the requirements of applicable SEC rules and NYSE listing standards, the Compensation Committee assessed FW Cook’sreviewed the independence taking into account the following factors:

FW Cook provides no other services to the Company;
The amount of fees received from the Company by FW Cook as a percentage of FW Cook’s total revenue;
FW Cook’s policies and procedures that are designed to prevent conflicts of interest;
Any business or personal relationship between the individuals at FW Cook performing consulting services and the members of the Compensation Committee;
Any ownership of Company stock by the individuals at FW Cook performing consulting services for the Compensation Committee; and
Any business or personal relationship between the consultant or any other employee at FW Cook and an executive officer of the Company.

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In connection with the Compensation Committee’s review, FW Cook provided the Compensation Committee with appropriate assurances and confirmation of its independent status. The Compensation Committee believes FW Cook has been independent throughout its service for the Committee and that there is no conflict of interest betweenboth FW Cook and CAP and determined that each meets the Compensation Committee.

independence criteria established under such rules and listing standards.

Executive Evaluation Process

The Compensation Committee generally reviews our CEO’s performance each year against pre-established financial, operational, strategic, and individual objectives. Our CEO is responsible for sharing with the Compensation Committee his current year accomplishments in light of current year objectives, as well as proposed objectives for the following year. The Compensation Committee reviews the CEO’s accomplishments, objectives, and overall performance with assistance from the Compensation Committee’s independent compensation consultant. The Committee keeps the independent members of the Board apprised of its activities related to the review and approval of CEO performance and compensation matters and, from time to time, consults with such independent members on matters concerning CEO compensation. Based on its evaluation, the Compensation Committee determines the CEO’s compensation. Following such determination, the Chairman of the Board discusses the Compensation Committee’s evaluation and determinations with the CEO. Our CEO does not play a role in determining his own compensation, other than discussing his annual performance review with the Chairman of the Board and sharing his accomplishments and proposed objectives with the Compensation Committee.

The Compensation Committee consults with the CEO concerning the performance of other executive officersNEOs and approves the compensation of such officers, taking into account recommendations of the CEO and input from the Board and the Committee’s independent compensation consultant.Board. Our CEO General Counsel and Chief Administrative Officer, and Chief People and Culture Officer assist the Compensation Committee in reaching compensation decisions regarding executives other than themselves. In addition, the CEO (with input from other senior executives) develops recommendations for the Committee’s approval regarding performance goals under our STI and LTI compensation programs. Executive officersExecutives do not play a role in determining their own compensation, other than discussing their annual performance reviews with their supervisors and, in the case of the CEO, making recommendations for the Committee’s approval regarding performance goals under our STI and LTI programs. The Committee reviews the recommendations and approves any changes as it determines in its sole discretion to be in the best interests of the Company and our shareholders.

OTHER EXECUTIVE COMPENSATION PRACTICES AND POLICIES
Compensation “Clawback” Policy and Restrictive Covenants
Our Board has adopted a “clawback” policy set forth in our Governance Guidelines which provides that the Board has the authority to seek reimbursement of performance-based or incentive compensation paid, vested, or awarded to the extent that payout was greater than the amount that would have been paid if calculated based on restated financial results. Mr. Jones’s employment agreement with the Company dated August 21, 2017 (the “Jones Agreement”), the Executive Performance Plan, equity award agreements under the 2018 Plan, and the H&R Block Executive Severance Plan (“Executive Severance Plan”) each include a clawback provision consistent with the terms of the Board’s clawback policy. In addition,
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beginning in fiscal year 2020, award agreements provide that all unvested awards that would otherwise be subject to pro-rata or full vesting in the event of a termination will be forfeited by the executive if the Compensation Committee determines that the executive engaged in activities that would have been grounds for an involuntary termination for cause.
Our award agreements contain restrictive covenants, including non-competition and non-solicitation provisions, which, if violated, authorize the Company to cancel or rescind the award or seek reimbursement of value received by the individual, consistent with applicable law. In addition, the Executive Severance Plan provides that the Board may recover or require reimbursement of all severance, equity compensation awards (including profits from the sale of Company stock acquired pursuant to such awards), and other payments made to a participant under the Executive Severance Plan if the participant violates the provisions of any confidentiality, non-competition, non-solicitation, or similar agreement or policy.
Stock Ownership Guidelines

We believe that our executive officersexecutives should have a significant financial stake in the Company, to ensure that their interests are aligned with those of our shareholders. To that end,and the Company has adopted stock ownership guidelines that define ownership expectations for certain executive officersexecutives covered under the guidelines. Under the guidelines adopted by the Committee, coveredCovered executives are expected to attain and retain a level of qualifying equity securitiesshares equal to a multiple of their annual base salaries. In determining whether a covered executive has met the applicable ownership requirement, we include shares owned by such executive directly or indirectly, the after-tax value of vested stock option awards, and share equivalents the executive holds in the Company’s benefit plans (collectively, such shares, awards, and share equivalents, “Covered Shares”). Unvested equity awards regardless of the type of award, are not included for purposes of determining compliance with the executive’s ownership requirement.

Our stock ownership guidelines provide that, until a covered executive satisfies the applicable holding requirement, he or shethe executive is required to retain a specified percentage of any Covered Shares owned as of the date on which he or shethe executive becomes subject to the guidelines or acquired thereafter. The covered executives, required ownership levels, and retention percentages under our stock ownership guidelines are as follows:

Covered Executives
Ownership Requirement
Retention Percentage
Chief Executive OfficerCEO
6x Base Salary
100%
Senior Executive Team, as designated by the CEO(1)
3x Base Salary
50%
(1)
Includes Messrs. Bowen and Gerke and Ms. Orosco.

Before a covered executive satisfies the applicable ownership requirement, he or she will bethe executive is subject to the retention requirements described above and may only sell or transfer Covered Shares in a manner that does not violate the applicable retention percentage requirement.above. After the covered executive satisfies the applicable ownership requirement, he or she willthe executive is no longer be subject to the retention requirements, and the stock ownership guidelines will no longer preclude a sale or transfer of any Covered Shares, so long as such executive’s ownership of Covered Shares continues to exceed the applicable

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ownership requirement. Mr. Gerke has met thehis 3x Base Salary ownership requirement. His ownership calculated pursuant to the guidelines includes the value attributed to unexercised options. However, unexercised options represent only 3% of Mr. Gerke’s shares with the remainder of his ownership stake in wholly owned shares, and he would continue to meet his ownership requirement applicable to him in his role as General Counsel and Chief Administrative Officer.if the unexercised options were excluded. The other covered executives are progressing toward attaining their applicable ownership requirements. Mr. Bowen and Mses. Orosco and Logerwell have no unexercised stock options. Mr. Jones has unexercised options, but they currently have no after-tax value so are not currently included in his stock ownership calculations. The Compensation Committee annually reviews each covered executive’s progress toward meeting the stock ownership guidelines.

Accounting for Stock-Based Compensation

The Company recognizes stock-based compensation expense for the issuance of performance share units, market stock units, and restricted share units, as well as stock purchased under our employee stock purchase plan, pursuant to FASB Accounting Standards Codification Topic 718, “Stock Compensation.” Under this accounting methodology, the Company generally recognizes stock-based compensation expense on a straight-line basis over applicable vesting periods. For assumptions used in determining these expenses, refer to Note 9 of the Company’s financial statements in the Company’s Annual Report on Form 10-K for the year ended April 30, 2019, as filed with the SEC.

Prohibition on Derivatives Trading and Hedging and Pledging of Our Securities

Our Insider Trading Policy prohibits all directors and employees, including the NEOs, from trading in any puts, calls, covered calls or other derivative products involving any Company securities. Additionally, our policy prohibits these individuals from engaging in any hedging transactions with respect to any Company securities, which includes the purchase of certain instruments (including “cashless collars,” forward sales contracts, equity swaps or any other similar instruments) designed to hedge, monetize, or offset any decrease in the market value of such securities. The policy also prohibits our employees and directors from pledging, or using as collateral, Company securities in order to secure personal loans or obligations, which includes a prohibition against holding shares of Company stock in a margin account.

Tax Considerations

TAX IMPLICATIONS
As amended by the Tax Cuts and Jobs Act of 2017, (the “Tax Legislation”), for tax years beginning after December 31, 2017, Section 162(m) of the Internal Revenue Code denies us from taking a federal income tax deduction for annual individual compensation over $1 million paid to our Chief Executive Officer,CEO, Chief Financial Officer, and certain other current and former executive officers. Prior to the enactment of the Tax Legislation, Section 162(m) included an exception to the $1 million limit for “performance-based” compensation that permitted qualifying compensation to be deductible even if it exceeded the $1 million limit. Our STI awards, stock options, performance share units, and market stock units granted to our NEOs were intended to qualify for the exception. However, as of January 1, 2018, compensation paid to our NEOs in any year in excess of $1 million is not deductible unless it qualifies for transition relief applicable to certain arrangements in place as of November 2, 2017. Notwithstanding
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the elimination of the performance-based compensation exception under Section 162(m), the Compensation Committee believes that the primary objective of our compensation programs is to recruit, retain, and motivate highly talented executives and that a significant portion of our NEOs’ compensation should continue to be tied to the Company’s performance. Therefore, the changes to Section 162(m) have not significantly impacted the design of our compensation program to date.

TERMINATION OF EMPLOYMENT, SEVERANCE, AND TRANSITION ARRANGEMENTS

Severance Arrangements

Termination of Employment Provisions in LTI Award Agreements
The award agreements for equity awards granted pursuant to the 2018 Plan provide for vesting of certain awards outstanding for more than a year in the event of a termination of employment under certain circumstances. An executive’s termination of employment prior to a vesting date will have the following impacts on unvested awards:
PSUs
MSUs
RSUs
Voluntary Termination that is not a Retirement
Forfeit
Forfeit
Forfeit
Termination for Cause
Forfeit
Forfeit
Forfeit
Retirement(1)(2)
Pro-Rata Vesting(3)
Pro-Rata Vesting(3)
Pro-Rata Vesting
Death or Disability(1)
Full Vesting(3)
Full Vesting(3)
Full Vesting
Involuntary Termination without Cause(1)
Pro-Rata Vesting(3)
Pro-Rata Vesting(3)
Forfeit
(1)
Event must occur more than one year following the grant date for pro-rata or full vesting; event within one year of the grant date results in forfeiture.
(2)
Mr. Gerke’s equity-based compensation awards provide that, upon his voluntary retirement at least one year after the grant date the entire equity awards will continue to vest on the stated vesting dates set forth in the applicable award agreement and with performance adjustments (if any) made under such agreement as if he remained employed through such stated vesting dates.
(3)
For performance-based awards, final vesting is determined based on attainment of applicable performance goals.
In addition, all award agreements provide that all unvested awards that would otherwise be subject to pro-rata or full vesting under the termination scenarios described above will be forfeited by the executive if the Compensation Committee determines that the executive engaged in activities that would have been grounds for an involuntary termination for cause while employed by the Company.
In the event of a change in control, the Compensation Committee may use its discretion to waive the performance goals that apply to performance-based awards. If it does, the units generally will vest based on the executive’s continued employment through the third anniversary of the grant date and the executive will be entitled to receive all or a pro-rata portion of the award in the event of a termination under certain circumstances in connection with or following the Company’s movement fromchange in control. For RSUs, the executive employment agreementswill be entitled to standardized employment terms and arrangements, the Company adopted the H&R Block Executive Severance Plan (“Executive Severance Plan”). Messrs. Bowen and Gerke and Mses. Orosco and Logerwell are participantsreceive full vesting in the Executive Severance Plan. Under the termsevent of the Jones Agreement, which is described in more detail on page 53, Mr. Jones would only participatea termination under certain circumstances (as set forth in the Executive award agreement governing the grant) in connection with a change in control.
Severance Plan if and to the extent that the benefits related to equity awards thereunder exceeded those contained in the Jones Agreement.

Arrangements

The Executive Severance Plan is intended to support a variety of objectives, including (i) standardization of severance policy among the senior officers, which ensures internal parity, simplifies internal administration, and mitigates negotiation at hire and termination, and (ii) the recruiting and retention of highly skilled executives by protecting them from the short-term economic consequences associated with unexpected termination of employment in the absence of cause. Based on advice from the Compensation Committee’s independent compensation consultant, we believe the benefits our NEOs would receive under various severance scenarios are modest relative to the market but sufficient to support the above objectives.

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In addition,Messrs. Bowen and Gerke and Mses. Orosco and Logerwell are participants in connection withthe Executive Severance Plan. Under the terms of the Jones Agreement, Mr. Jones would only participate in the Executive Severance Plan if and to the extent that the benefits related to equity awards granted pursuant to the 2013 Plan and 2018 Plan, our current NEOs’ award agreements contain provisions providing for vesting of a pro-rated portion of performance share unit and market stock unit awards outstanding for more than a yearthereunder exceeded those contained in the event of involuntary termination without cause, subject to attaining certain performance thresholds. The vesting provisions of our outstanding award agreements are described in detail beginning on page 55 below.

Jones Agreement.

Change in Control Provisions

Change in control provisions for our NEOs are set forth in the Executive Severance Plan discussed above and on page 54,and the LTI awards, discussed beginning on page 55.award agreements. The Company provides these “change in control” benefits as a means to recruit and retain talented executives, who could have other job alternatives that may appear more attractive absent these benefits. In addition, by providing financial protection in the event that a transaction results in the loss of employment, the change in control program helps to ensure the independence and objectivity of our executives when reviewing potential transactions and that executives will remain
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focused during periods of uncertainty. All change in control payments under the Executive Severance Plan require both a change in control and the subsequent loss of employment by the NEO (a “double-trigger”).

Change in control provisions for Mr. Jones are set forth in the Jones Agreement. Consistent with the Executive Severance Plan, the Jones Agreement, does not provide for any gross-up payments to offset excise tax liabilities that result from change in control payments. Alland change in control payments under the Jones Agreement include a double-trigger, as described above.

In addition, in connection withthe equity awards granted pursuant to the 2013 Plan and 2018 Plan, our current NEOs have entered into award agreements with the Company that contain provisions accelerating the vesting of equity awards upon certain changes in control and include a double-trigger, as described above. The Company uses this “double-trigger”double-trigger equity acceleration policy to protect against the loss of retention power following a change in control and to avoid windfalls, both of which could occur if vesting accelerated automatically as a result of a transaction. Equity acceleration following a change in control under the award agreements is discussed beginning on page 55.

The Company has historically avoided the use of excise tax gross-up provisions relating to a change in control and associated “parachute payments” and has no such gross-up obligations in place with respect to any executive officers, including Mr. Jones. Consistent with the Company’s historical practice, in the future we intend to refrain from providing excise tax gross-up provisions relating to a change in control.

These change in control arrangements are not provided exclusively to the NEOs. A larger group of management employees is eligible to receive many of the change in control benefits described in this section.

COMPENSATION COMMITTEE REPORT

The Compensation Committee has reviewed and discussed with management the Compensation Discussion and Analysis. Based on its review and discussion with management, the Committee approved the Compensation Discussion and Analysis and recommended to the Board of Directors that it be included in the Company’s 20192021 Proxy Statement and the Company’s Annual Report on Form 10-K.

COMPENSATION COMMITTEE
Matthew E. Winter, Chair
Sean H. Cohan
Anuradha (Anu) Gupta
Richard A. Johnson
Yolande G. Piazza
Bruce C. Rohde Chair
Richard A. Johnson
David Baker Lewis
Matthew E. Winter

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COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

The following non-employee directors, each of whom is independent, served on the Compensation Committee of the Board of Directors during the fiscal year ended April 30, 2019: Bruce C. Rohde2021: Matthew E. Winter (Chair), Sean H. Cohan (beginning April 1, 2021), Anuradha (Anu) Gupta, Richard A. Johnson, David Baker Lewis Tom D. Seip (until March 31, 2021), Yolande G. Piazza (beginning September 13, 2018)10, 2020), and Matthew E. Winter.Bruce C. Rohde. No director serving on the Compensation Committee during fiscal year 20192021 (i) was or was formerly an officer or employee of the Company or any of its subsidiaries or (ii) had any relationships requiring disclosure in this proxy statement. None of our executive officers has served as a director or member of the Compensation Committee (or other committee serving an equivalent function) of any other entity whose executive officers served as a director or member of the Compensation Committee.

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RISK ASSESSMENT IN COMPENSATION PROGRAMS

With the assistance of FW Cook,its independent compensation consultant, the Compensation Committee has assessed its broad-based and executive compensation programs to determine if the programs’ provisions and operations create undesired or unintentional risk of a material nature. The risk assessment included two work streams – one focused on reviewing areas of enterprise risk and the other focused on identifying compensation design risk. The enterprise risk analysis examined the types and magnitudes of risks our business activities present to the Company. The compensation design risk analysis examined the potential risks in the design of our performance-based compensation arrangements. The Committee identified and assessed the risk profile of each performance-based compensation plan. InAs a part of this assessment, the Committee considered several features we have adopted to mitigate potential risks related to our compensation practices, including:

Placing greater emphasis on long-term equity incentives over short-term cash incentives;
Utilizing caps on potential payments of cash and equity compensation;
Our clawback policy, which is discussed beginning on page 43;
Our Insider Trading Policy,LTI vehicles are based on a balanced combination of corporate financial results and absolute and relative stock price performance, which, prohibits executives from hedging inalong with the Company’s stock, pledgingpayout caps and the Company’s stock, and engaging in transactions involving derivative productsholding requirement related to PSUs, limit the Company’s stock;incentive to take excessive risks that may have a significant impact on the company;
Our executivestrong corporate governance policies, including prohibitions on hedging and pledging of Company stock, clawback polices, stock ownership guidelines, which, among other things, require our CEO to own shares or share equivalents held in the Company’s benefit plans equal to six times his or her base salary, which is discussed further on page 45; and a stand-alone post-vesting holding period of one year for 50% of gross PSUs earned; and
The overall design of our compensation programs, including our focus on at-risk compensation that is directly tied to the Company’s performance and utilization of a balanced mix of performance measures which avoid placing excessive weight on a single performance measure.

As a result of our analysis, the Compensation Committee believes, and FW Cookits independent compensation consultant concurs, that our compensation policies and practices do not create inappropriate or unintended material risks to the Company as a whole, and that, consequently, our compensation policies and practices do not create risks that are reasonably likely to have a material adverse effect on the Company

Company.

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EXECUTIVE COMPENSATION

SUMMARY COMPENSATION TABLE

The following table sets forth for the fiscal year ended April 30, 20192021 the compensation paid to or earned by the Company’s named executive officers.

Name and
Principal Position
Fiscal
Year(1)
Salary
($)(2)
Bonus
($)
Stock
Awards
($)(3)
Option
Awards
($)
Non-Equity
Incentive Plan
Compensation
($)(4)
All Other
Compensation
($)(5)
Total
($)
Jeffrey J. Jones II, President and Chief Executive Officer
 
2019
 
 
997,734
 
 
 
 
5,500,027
 
 
 
 
1,317,131
 
 
689,128
 
 
8,504,020
 
 
2018
 
 
697,047
 
 
950,000
 
 
7,937,065
 
 
1,375,003
 
 
941,420
 
 
34,615
 
 
11,935,150
 
Tony G. Bowen,
Chief Financial Officer
 
2019
 
 
539,973
 
 
 
 
1,000,051
 
 
 
 
465,960
 
 
14,489
 
 
2,020,473
 
 
2018
 
 
470,989
 
 
 
 
1,000,074
 
 
 
 
419,328
 
 
14,095
 
 
1,904,486
 
 
2017
 
 
399,437
 
 
 
 
900,034
 
 
 
 
365,400
 
 
14,384
 
 
1,679,255
 
Thomas A. Gerke,
General Counsel and Chief Administrative Officer
 
2019
 
 
601,648
 
 
 
 
1,100,043
 
 
 
 
508,320
 
 
14,689
 
 
2,224,700
 
 
2018
 
 
773,846
 
 
 
 
2,500,004
 
 
 
 
982,800
 
 
13,248
 
 
4,269,898
 
 
2017
 
 
554,533
 
 
 
 
1,100,050
 
 
 
 
535,920
 
 
12,659
 
 
2,203,162
 
Karen A. Orosco,
Senior Vice President, U.S. Retail(6)
 
2019
 
 
461,470
 
 
 
 
900,035
 
 
 
 
402,420
 
 
14,304
 
 
1,778,229
 
Kellie J. Logerwell,
Vice President and Chief Accounting Officer
 
2019
 
 
249,038
 
 
 
 
250,044
 
 
 
 
132,375
 
 
12,531
 
 
643,988
 
 
2018
 
 
239,468
 
 
 
 
250,059
 
 
 
 
117,936
 
 
12,284
 
 
619,747
 
Name and
Principal Position
Fiscal
Year
Salary
($)(1)
Bonus
($)
Stock
Awards
($)(2)
Option
Awards
($)
Non-Equity
Incentive Plan
Compensation
($)(3)
All Other
Compensation
($)(4)
Total
($)
Jeffrey J. Jones II,
President and CEO
2021
997,734
5,500,021
2,304,669
106,112
8,908,536
2020
1,000,467
5,500,063
401,731
18,938
6,921,199
2019
997,734
5,500,027
1,317,131
689,128
8,504,020
Tony G. Bowen,
Chief Financial Officer
2021
601,649
1,300,036
1,000,620
16,896
2,919,201
2020
595,192
1,300,068
174,420
20,748
2,090,428
2019
539,973
1,000,051
465,960
14,489
2,020,473
Thomas A. Gerke, General Counsel and Chief Administrative Officer
2021
601,649
1,100,018
889,440
14,467
2,605,574
2020
603,297
1,100,038
155,040
19,311
1,877,686
2019
601,648
1,100,043
508,320
14,689
2,224,700
Karen A. Orosco,
Senior Vice President, U.S. Retail
2021
551,511
1,100,018
917,235
16,416
2,585,180
2020
540,865
1,100,038
159,885
20,344
1,821,132
2019
461,470
900,035
402,420
14,304
1,778,229
Kellie J. Logerwell,
Vice President and Chief Accounting Officer
2021
260,714
250,022
240,890
15,856
767,482
2020
259,808
250,069
41,990
16,136
568,003
2019
249,038
250,044
132,375
12,531
643,988
(1)
(1)Compensation for fiscal year 2017 and 2018 is included for only those NEOs who were also NEOs of the Company for such fiscal years.
(2)The amounts shown represent base salary amounts accrued by the Company related to the applicable fiscal year, rather than amounts actually paid to the executives. In addition, any base salary changes take effect following Compensation Committee approval, in June.which generally occurs after the start of the fiscal year. Therefore, these numbers vary somewhat from the annual base salaries disclosed on page 30.in the Compensation Discussion and Analysis. Each of the NEOs contributed a portion of his or her fiscal year 20192021 salary to the Company’s 401(k) savings plan, the H&R Block Retirement Savings Plan (“RSP”).
(3)
(2)
This column represents the grant date fair value under ASC 718 for performance share units, market stock units, and restricted share units granted during fiscal year 2019,2021, as well as prior fiscal years (as applicable). Grants in fiscal years 2017 and 2018 were made pursuant to the 2013 Plan, and grants made in fiscal year 2019 were made pursuant to the 2018 Plan. The grant date fair value of these awards is computed in accordance with ASC 718 utilizing assumptions discussed in Note 98 “Stock-Based Compensation” to the Company’s consolidated financial statements in the Form 10-K for the year ended April 30, 2019,2021, as filed with the SEC. These amounts reflect an accounting expense and do not correspond to the actual value that may be realized by the NEOs.
(3)
(4)
This column represents amounts awarded and earned under the Company’s STI compensation program, as discussed beginning on page 3129. Payouts achieved over target were paid in restricted share units vesting ratably over two years granted under the 2018 Plan.
(5)
(4)
In valuing personal benefits, we use the incremental cost to the Company of the benefit. For fiscal year 2019,2021, these figures include the following: (i) the Company’s matching contributions under the RSP of $11,000 (Mr. Jones), $11,969 (Mr. Bowen), $11,923 (Mr. Gerke), $12,246 (Ms. Orosco), and $11,139 (Ms. Logerwell); (ii)
Name
RSP
Contribution
Matching
($)
Group Life
Insurance
($)(a)
Personal
Usage of
Corporate
Aircraft
($)(b)
H&R Block
Foundation
Matching
Contribution
($)(c)
Holiday Gift
($)(d)
Total
($)
Mr. Jones
14,500
1,688
79,924
10,000
106,112
Mr. Bowen
14,250
2,430
216
16,896
Mr. Gerke
14,250
217
14,467
Ms. Orosco
14,250
1,949
217
16,416
Ms. Logerwell
14,250
1,316
290
15,856
(a)
Represents the economic value of the death benefit provided by the Company’s group life insurance program of $1,620 (Mr. Jones), $2,333 (Mr. Bowen), $2,527 (Mr. Gerke), $1,871 (Ms. Orosco), and $1,205 (Ms. Logerwell) (theprogram. The imputed income reported represents the portion of the premium paid by the Company that is attributable to term life insurance coverage for the executive officer; the program provides only an insurance benefit with no cash compensation element to the executive officer); (iii) tax reimbursements providedofficer.
(b)
Represents the incremental cost to Mr. Jones by the Company pursuant to our standard Company Executive Homeowner Relocation Policy, committed to at the time of Mr. Jones’s hiring in fiscal year 2018 pursuant to his employment agreement, related to Mr. Jones’s imputed income resulting from payments by the Company on Mr. Jones’s behalf for elements of his relocation expenses ($55,942); (iv) payment by the Company of relocation expenses on Mr. Jones’s behalf pursuant to our standard Company Executive Homeowner Relocation Policy, committed to at the time of Mr. Jones’s hiring in fiscal year 2018 pursuant to his employment agreement, totaling $615,566 (Mr. Jones’s relocation expenses incurred in fiscal year 2019 include temporary living expenses, the Company’s incremental costs associated with facilitating the sale of Mr. Jones’s home (including the purchase and sale of the home on the Company’s behalf by a third-party provider of relocation services), household goods and automobile shipment, and reimbursement of certain other relocation expenses); and (v) H&R Block Foundation matching amount on behalf of Mr. Jones ($5,000) with respect to his individual contributions to 501(c)(3) organizations on a calendar year basis relating to their respective positions as a director of the Company. The Company did not make any payments on behalf of any of our NEOs for the incremental cost of personal use of the Company’s fractional share of a private aircraft; Messrs. Jones and Bowen’s family members or guests accompanied them on certain business flights at no incremental cost to the Companyaircraft (incremental cost includes variable costs incurred as a result of personal flight activity, such as hourly charges for each flight, fuel charges, and miscellaneous fees; it excludes non-variable costs, such as the Company’s monthly management fee and insurance fees). Mr. Jones’s family members or guests accompanied him on certain flights at no incremental cost to the Company.
(c)
(6)Ms. Orosco was appointed as an executive officerRepresents the H&R Block Foundation matching amount on behalf of Mr. Jones with respect to his individual contributions to 501(c)(3) organizations. See “Director Compensation” above. The amount includes matching contributions that occurred in the Company effective May 1, 2018.2020 calendar year and in the 2021 calendar year (all of which were paid within fiscal year 2021); therefore, the amount reported exceeds $5,000.
(d)
Represents de minimis holiday gifts from the Company.

Executive Compensation | Summary Compensation Table  | H&R Block 20192021 Proxy Statement 4945


TABLE OF CONTENTS

GRANTS OF PLAN-BASED AWARDS TABLE

The following table provides information about non-equity incentive plan awards, equity incentive plan awards, and stock awards granted to our NEOs during the fiscal year ended April 30, 2019. The compensation plans under which the grants in the following table were made are described on pages 31 through 42 of this proxy statement.

2021.
 
 
 
Estimated Future Payouts Under
Non-Equity Incentive Plan
Awards
Estimated Future Payouts
Under Equity Incentive Plan
Awards
 
 
 
 
Name of Executive
Grant
Date
Approval
Date
Threshold
($)
Target
($)
Maximum
($)
Threshold
(#)
Target
(#)
Maximum
(#)
All Other
Stock
Awards:
Number of
Shares of
Stock or
Units (#)
All Other
Option
Awards:
Number of
Securities
Underlying
Options (#)
Exercise
or Base
Price of
Option
Awards
($/Sh)
Grant Date
Fair Value of
Stock and
Option
Awards($)(1)
Jones
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- STI Award(2)
 
 
 
 
 
310,938
 
 
1,243,750
 
 
2,487,500
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- LTI Award(1)
 
6/30/18
 
 
6/25/18
 
 
 
 
 
 
 
 
 
 
62,548
 
 
125,096
 
 
48,288
 
 
 
 
 
 
2,750,017
 
- LTI Award(1)
 
6/30/18
 
 
6/25/18
 
 
 
 
 
 
 
 
 
 
120,456
 
 
240,912
 
 
 
 
 
 
 
 
2,750,010
 
Bowen
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- STI Award(2)
 
 
 
 
 
110,000
 
 
440,000
 
 
880,000
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- LTI Award(1)
 
6/30/18
 
 
6/25/18
 
 
 
 
 
 
 
 
 
 
11,373
 
 
22,746
 
 
8,780
 
 
 
 
 
 
500,028
 
- LTI Award(1)
 
6/30/18
 
 
6/25/18
 
 
 
 
 
 
 
 
 
 
21,902
 
 
43,804
 
 
 
 
 
 
 
 
500,023
 
Gerke
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- STI Award(2)
 
 
 
 
 
120,000
 
 
480,000
 
 
960,000
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- LTI Award(1)
 
6/30/18
 
 
6/25/18
 
 
 
 
 
 
 
 
 
 
12,510
 
 
25,020
 
 
9,658
 
 
 
 
 
 
550,023
 
- LTI Award(1)
 
6/30/18
 
 
6/19/17
 
 
 
 
 
 
 
 
 
 
24,092
 
 
48,184
 
 
 
 
 
 
 
 
550,020
 
Orosco
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- STI Award(2)
 
 
 
 
 
95,000
 
 
380,000
 
 
760,000
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- LTI Award(1)
 
6/30/18
 
 
6/25/18
 
 
 
 
 
 
 
 
 
 
10,236
 
 
20,472
 
 
7,902
 
 
 
 
 
 
450,033
 
- LTI Award(1)
 
6/30/18
 
 
6/25/18
 
 
 
 
 
 
 
 
 
 
19,711
 
 
39,422
 
 
 
 
 
 
 
 
450,002
 
Logerwell
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- STI Award(2)
 
 
 
 
 
31,250
 
 
125,000
 
 
250,000
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- LTI Award(1)
 
6/30/18
 
 
6/25/18
 
 
 
 
 
 
 
 
 
 
2,844
 
 
5,688
 
 
2,195
 
 
 
 
 
 
125,027
 
- LTI Award(1)
 
6/30/18
 
 
6/25/18
 
 
 
 
 
 
 
 
 
 
5,476
 
 
10,952
 
 
 
 
 
 
 
 
125,017
 
Estimated Future Payouts Under
Non-Equity Incentive Plan
Awards
Estimated Future Payouts
Under Equity Incentive Plan
Awards
Name of Executive
Grant
Date
Approval
Date
Threshold
($)
Target
($)
Maximum
($)
Threshold
(#)
Target
(#)
Maximum
(#)
All Other
Stock
Awards:
Number of
Shares of
Stock or
Units (#)
All Other
Option
Awards:
Number of
Securities
Underlying
Options (#)
Exercise
or Base
Price of
Option
Awards ($/Sh)
Grant Date
Fair Value of
Stock and
Option
Awards($)(1)
Jones
- STI Award(2)
621,875
1,243,750
2,487,500
- LTI Award(1)
6/30/20
6/23/20
98,215
196,430
77,031
2,750,015
- LTI Award(1)
6/30/20
6/23/20
189,264
378,528
2,750,006
Bowen
- STI Award(2)
270,000
540,000
1,080,000
- LTI Award(1)
6/30/20
6/23/20
23,215
46,430
18,208
650,022
- LTI Award(1)
6/30/20
6/23/20
44,736
89,472
650,014
Gerke
- STI Award(2)
240,000
480,000
960,000
- LTI Award(1)
6/30/20
6/23/20
19,643
39,286
15,407
550,014
- LTI Award(1)
6/30/20
6/23/20
37,853
75,706
550,004
Orosco
- STI Award(2)
247,500
495,000
990,000
- LTI Award(1)
6/30/20
6/23/20
19,643
39,286
15,407
550,014
- LTI Award(1)
6/30/20
6/23/20
37,853
75,706
550,004
Logerwell
- STI Award(2)
65,000
130,000
260,000
- LTI Award(1)
6/30/20
6/23/20
4,465
8,930
3,502
125,021
- LTI Award(1)
6/30/20
6/23/20
8,603
17,206
125,002
(1)
(1)Amounts represent awards made under the Company’s LTI compensation program and granted pursuant to the 2018 Plan. Dollar values represent the accounting grant date fair value of performance share units, market stock units, and restricted share units under ASC 718. The grant date fair value of these awards is computed in accordance with ASC 718 utilizing assumptions discussed in Note 98 “Stock-Based Compensation” to the Company’s consolidated financial statements in the Form 10-K for the year ended April 30, 2019,2021, as filed with the SEC. The dollar values reflect an accounting expense and do not correspond to the actual value that may be realized by the NEOs. See beginning on page 35 for a discussion of the terms of the fiscal year 2019 LTI awards.
(2)
(2)Amounts represent the potential value of the payouts under the Company’s STI compensation program. Actual fiscal year 20192021 STI payout amounts are included in the Summary Compensation Table on page 49. See beginning on page 31 for a discussion of the terms of the fiscal year 2019 STI awards.Table.

Executive Compensation | Grants of Plan-Based Awards Table  | H&R Block 20192021 Proxy Statement 5046


TABLE OF CONTENTS

OUTSTANDING EQUITY AWARDS AT FISCAL YEAR-END TABLE

The following table summarizes the equity awards made to our NEOs outstanding as of April 30, 2019.

2021.
 
Option Awards
Stock Awards
Name of Executive
Number of
Securities
Underlying
Unexercised
Options (#)
Exercisable
Number of
Securities
Underlying
Unexercised
Options (#)
Unexercisable(1)
Equity Incentive Plan
Awards: Number of
Securities Underlying
Unexercised
Unearned Options (#)
Option
Exercise
Price ($)
Option
Expiration
Date
Number of
Shares or Units
of Stock That
Have Not
Vested (#)(2)
Market Value
of Shares or
Units of Stock
That Have Not
Vested ($)(3)
Equity Incentive Plan
Awards: Number of
Unearned Shares, Units or
Other Rights That Have
Not Vested (#)(4)
Equity Incentive Plan
Awards: Market or Payout
Value of Unearned Shares,
Units or Other Rights That
Have Not Vested ($)(3)
Jones
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
106,428
 
 
2,895,912
 
 
 
 
 
 
 
 
 
 
 
 
 
117,071
 
 
3,185,505
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
188,338
 
 
5,124,687
 
 
 
 
 
 
 
 
 
 
 
 
 
49,696
 
 
1,352,216
 
 
 
 
 
 
 
91,301
 
 
182,604
 
 
 
$
29.73
 
 
8/21/27
 
 
 
 
 
 
 
 
 
Bowen
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
31,427
 
 
855,131
 
 
 
 
 
 
 
 
 
 
 
 
 
2,783
 
 
75,733
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
26,086
 
 
709,787
 
 
 
 
 
 
 
 
 
 
 
 
 
4,611
 
 
125,470
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
34,245
 
 
931,805
 
 
 
 
 
 
 
 
 
 
 
 
 
9,036
 
 
245,868
 
 
 
 
 
Gerke
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
38,411
 
 
1,045,173
 
 
 
 
 
 
 
 
 
 
 
 
 
3,402
 
 
92,565
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
65,209
 
 
1,774,350
 
 
 
 
 
 
 
 
 
 
 
 
 
11,521
 
 
313,491
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
37,669
 
 
1,024,971
 
 
 
 
 
 
 
 
 
 
 
 
 
9,940
 
 
270,454
 
 
 
 
 
 
 
104,734
 
 
 
 
 
$
17.00
 
 
2/1/22
 
 
 
 
 
 
 
 
 
Orosco
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
20,952
 
 
570,097
 
 
 
 
 
 
 
 
 
 
 
 
 
1,856
 
 
50,499
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
20,868
 
 
567,829
 
 
 
 
 
 
 
 
 
 
 
 
 
3,688
 
 
100,348
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
30,820
 
 
838,610
 
 
 
 
 
 
 
 
 
 
 
 
 
8,132
 
 
221,281
 
 
 
 
 
Logerwell
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6,984
 
 
190,042
 
 
 
 
 
 
 
 
 
 
 
 
 
619
 
 
16,833
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6,522
 
 
177,476
 
 
 
 
 
 
 
 
 
 
 
 
 
1,154
 
 
31,403
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
8,563
 
 
232,986
 
 
 
 
 
 
 
 
 
 
 
 
 
2,259
 
 
61,467
 
 
 
 
 
Option Awards
Stock Awards
Name of Executive
Grant
Date
Vesting
Date
Number of
Securities
Underlying
Unexercised
Options (#)
Exercisable
Number of
Securities
Underlying
Unexercised
Options (#)
Unexercisable
Equity
Incentive
Plan Awards:
Number of
Securities
Underlying
Unexercised
Unearned
Options (#)
Option
Exercise
Price ($)
Option
Expiration
Date
Number of
Shares or Units
of Stock That
Have Not
Vested (#)
Market Value
of Shares or
Units of Stock
That Have Not
Vested ($)(1)
Equity Incentive
Plan Awards:
Number of
Unearned Shares,
Units or Other
Rights That Have
Not Vested (#)(2)
Equity
Incentive Plan
Awards:
Market or
Payout Value
of Unearned
Shares, Units
or Other Rights
That Have Not
Vested ($)(1)
Jones
6/30/18
6/30/21
209,396
4,661,176
6/30/18
6/30/21
18,419
410,005
6/30/19
6/30/22
152,647
3,397,924
6/30/19
6/30/22(3)
28,959
644,627
6/30/20
6/30/23
300,188
6,682,164
6/30/20
6/30/23(4)
80,436
1,790,509
8/21/17
273,905
$29.73
8/21/27
Bowen
6/30/18
6/30/21
38,074
847,526
6/30/18
6/30/21
3,350
74,576
6/30/19
6/30/22
36,082
803,182
6/30/19
6/30/22(3)
7,010
156,046
6/30/20
6/30/23
70,955
1,579,453
6/30/20
6/30/23(4)
19,013
423,227
Gerke
6/30/18
6/30/21
41,880
932,265
6/30/18
6/30/21
3,686
82,045
6/30/19
6/30/22
30,530
679,596
6/30/19
6/30/22(3)
6,053
134,735
6/30/20
6/30/23
60,038
1,336,437
6/30/20
6/30/23(4)
16,088
358,120
2/1/12
104,734
$17.00
2/1/22
Orosco
6/30/18
6/30/21
34,266
762,760
6/30/18
6/30/21
3,016
67,131
6/30/19
6/30/22
30,530
679,595
6/30/19
6/30/22(3)
5,941
132,246
6/30/20
6/30/23
60,038
1,336,437
6/30/20
6/30/23(4)
16,088
358,120
Logerwell
6/30/18
6/30/21
9,520
211,913
6/30/18
6/30/21
839
18,675
6/30/19
6/30/22
6,940
154,490
6/30/19
6/30/22(3)
1,395
31,055
6/30/20
6/30/23
13,646
303,753
6/30/20
6/30/23(4)
3,657
81,401
(1)
Mr. Jones��s unvested stock options vest in two equal increments on August 21, 2019 and August 21, 2020.

(2)Unvested restricted share units of the Company’s common stock vest as follows: Mr. Jones – 49,696 restricted share units vest in one-third increments on June 30, 2019, June 30, 2020, and June 30, 2021; 18,263 restricted share units vest in two equal increments on June 30, 2019 and June 30, 2020; 98,808 restricted share units vest in two equal increments on August 21, 2019 and August 21, 2020; Mr. Bowen – 9,036 restricted share units vest in one-third increments on June 30, 2019, June 30, 2020, and June 30, 2021; 4,611 restricted share units vest in two equal increments on June 30, 2019 and June 30, 2020; 2,783 restricted share units vest on June 30, 2019; Mr. Gerke – 9,940 restricted share units vest in one-third increments on June 30, 2019, June 30, 2020, and June 30, 2021; 11,521 restricted share units vest in two equal increments on June 30, 2019 and June 30, 2020; 3,402 restricted share units vest on June 30, 2019; Ms. Orosco – 8,132 restricted share units vest in one-third increments on June 30, 2019, June 30, 2020, and June 30, 2021; 3,688 restricted share units vest in two equal increments on June 30, 2019 and June 30, 2020; 1,856 restricted share units vest on June 30, 2019; Ms. Logerwell – 2,259 restricted share units vest in one-third increments on June 30, 2019, June 30, 2020, and June 30, 2021; 1,154 restricted share units vest in two equal increments on June 30, 2019 and June 30, 2020; 619 restricted share units vest on June 30, 2019.
(3)Market value was determined using the closing price of the Company’s common stock of $27.21,$22.26, which was the closing price as reported on the NYSE on April 30, 2019.2021.
(2)
(4)Unvested target performance share unitsIncludes PSUs and market stock units (including dividend equivalents accumulated as of April 30, 2019) vest as follows: Mr. Jones – 123,967 performance share units and 64,371 market stock units cliff vest on June 30, 2021; 68,276 performance share units and 38,152 market stock units cliff vest on June 30, 2020; Mr. Bowen – 22,540 performance share units and 11,705 market stock units cliff vest on June 30, 2021; 16,978 performance share units and 9,107 market stock units cliff vest on June 30, 2020; 19,604 performance share units and 11,823 market stock units cliff vest on June 30, 2019; Mr. Gerke – 24,794 performance share units and 12,875 market stock units cliff vest on June 30, 2021; 42,443 performance share units and 22,767 market stock units cliff vest on June 30, 2020; 23,961 performance share units and 14,451 market stock units cliff vest on June 30, 2019; Ms. Orosco – 20,286 performance share units and 10,534 market stock units cliff vest on June 30, 2021; 13,582 performance share units and 7,286 market stock units cliff vest on June 30, 2020; 13,070 performance share units and 7,882 market stock units cliff vest on June 30, 2019; Ms. Logerwell – 5,636 performance share units and 2,927 market stock units cliff vest on June 30, 2021; 4,245 performance share units and 2,277 market stock units cliff vest on June 30, 2020; 4,357 performance share units and 2,628 market stock units cliff vest on June 30, 2019.MSUs. Actual shares delivered under these awards are subject to performance conditions and therefore may vary from the target units reported here.
(3)
These RSUs vest in two equal increments on 6/30/21 and 6/30/22.
(4)
These RSUs vest in one-third increments on 6/30/21, 6/30/22, and 6/30/23.

Executive Compensation | Outstanding Equity Awards at Fiscal Year-End Table  | H&R Block 20192021 Proxy Statement 5147


TABLE OF CONTENTS

OPTION EXERCISES AND STOCK VESTED TABLE

The following table summarizes the value realized by the NEOs upon option award exercises and stock award vesting during the fiscal year ended April 30, 2019.

 
Option Awards
Stock Awards
Name of Executive
Number of Shares
Acquired on Exercise (#)(1)
Value Realized on
Exercise ($)
Number of Shares
Acquired on Vesting (#)(2)
Value Realized on
Vesting ($)
Jones
 
 
 
 
 
10,886
 
 
255,984
 
Bowen
 
 
 
 
 
7,827
 
 
178,328
 
Gerke
 
17,646
 
 
182,283
 
 
24,841
 
 
565,938
 
Orosco
 
 
 
 
 
7,254
 
 
165,270
 
Logerwell
 
 
 
 
 
3,044
 
 
69,351
 
2021.
Option Awards
Stock Awards
Name of Executive
Number of Shares
Acquired on Exercise (#)
Value Realized on
Exercise ($)
Number of Shares
Acquired on Vesting
(#)(1)
Value Realized on Vesting
($)
Jones
57,457
903,377
Bowen
12,681
200,218
Gerke
22,087
353,240
Orosco
10,602
167,210
Logerwell
3,015
47,728
(1)
(1)The value realized upon the exercise of the stock options reflect the number of options multiplied by the difference between the closing stock price of our common stock on the date of the exercise and the exercise price of the options.
(2)Amounts in this column reflect restricted share units that vested during the fiscal year ended April 30, 20192021 (including dividend equivalents accumulated as the date of vesting) and fiscal year 2016 performance share units2018 PSUs and market stock unitsMSUs that vested as of June 30, 20182020 and were distributed in July 20182020 (including dividend equivalents accumulated as of the date of vesting). These amounts do not include shares acquired pursuant to the vesting of the fiscal year 2017 performance share units2019 PSUs and market stock unitsMSUs on July 18, 2019,June 30, 2021, which were distributed in July 20192021 following Compensation Committee certification of the performance and approval of the payouts (as described above under “Vesting and Performance-based Payouts of Fiscal Year 2017 Performance Share Units and Market Stock Units” beginning on page 40).payouts.

NONQUALIFIED DEFERRED COMPENSATION TABLE

The following table summarizes our NEOs’ compensation under the H&R Block, Inc. Deferred Compensation Plan for Executives during fiscal year 2019.

Name of Executive
Executive
Contributions in Last
FY ($)
Registrant
Contributions in Last
FY ($)
Aggregate Earnings
(Loss) in Last FY ($)(1)
Aggregate
Withdrawals/
Distributions ($)
Aggregate Balance at
Last FYE ($)(2)
Jones
 
16,967
 
 
103,709
 
 
8,015
 
 
 
 
128,691
 
Bowen
 
 
 
 
 
 
 
 
 
 
Gerke
 
 
 
 
 
 
 
 
 
 
Orosco
 
 
 
 
 
 
 
 
 
 
Logerwell
 
 
 
 
 
 
 
 
 
 
(1)The amounts in this column are not included in the Summary Compensation Table because they are not above-market or preferential earnings on deferred compensation.
(2)Amounts in this column include, among other things, NEO contributions and Company contributions previously reflected in Summary Compensation Tables included in the Company’s proxy statements commencing with the proxy statement for the fiscal year ended April 30, 2012 to the extent any such NEO was included in the Company’s Summary Compensation Tables for such fiscal years.

H&R BLOCK DEFERRED COMPENSATION PLAN FOR EXECUTIVES

The Company provides the H&R Block, Inc. Deferred Compensation Plan for Executives, a nonqualified plan (the “DC Plan”), to employees who meet certain eligibility requirements. The DC Plan is intended to pay, out of the general assets of the Company, an amount substantially equal to the deferrals and Company contributions, adjusted for any earnings or losses. The Company does not provide any matching contributions for this plan.

Participants can elect to defer from 0% to 100% of eligible base salary and eligible commissions and up to 100% of annual bonus on a pre-tax basis. The DC Plan offers various investment options (which mirror the options available under the Company’s 401(k) plan) to participants, including a fixed rate option and Company stock.participants. Participant deferrals are credited to a bookkeeping account that is administered by Fidelity Investments. Earnings are credited to each participant’s account based on the investment options selected by such participant. Participants may change or reallocate their investments at any time.

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Participants can elect to receive in-service payments or lump-sum or monthly payments over one to 15 years following termination from service or disability. To ensure compliance with IRC Section 409A, the DC Plan provides that the payments following termination shall not be made before a date that isearlier than six months after the termination date. Amounts deferred under the DC Plan by NEOs, if any, are included in the appropriate column of the Summary Compensation Table.

The following table summarizes our NEOs’ compensation under the DC Plan for Executives during fiscal year 2021.
Name of Executive
Executive
Contributions in Last
FY ($)
Registrant
Contributions in Last
FY ($)
Aggregate Earnings
(Loss) in Last FY ($)(1)
Aggregate
Withdrawals/
Distributions ($)
Aggregate Balance at
Last FYE ($)(2)
Jones
255,018
15,308
138,385
408,711
Bowen
Gerke
Orosco
Logerwell
(1)
The amounts in this column are not included in the Summary Compensation Table because they are not above-market or preferential earnings on deferred compensation.
(2)
Amounts in this column include NEO contributions previously reflected in Summary Compensation Tables included in the Company’s proxy statements for prior fiscal years and any earnings thereon.
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EMPLOYMENT AGREEMENTS, CHANGE IN CONTROL AND OTHER ARRANGEMENTS

Jeffrey J. Jones II Employment Agreement

Jeffrey J.

Mr. Jones II entered into the Jones Agreement in August 2017. The Jones Agreement2017, which provides the following terms for Mr. Jones’s service as President and Chief Executive Officer of the Company:

terms:

Compensation. The Jones Agreement provides for: an initial base salary of $995,000; participation in the Company’s STI compensation plan with$995,000 and a target incentiveSTI award equal to 125% of base salary;salary, and provided for certain sign-on awards of cash and equity (the “Inducement Awards”). Mr. Jones was also entitled to reimbursement of expenses in relocating his family to Kansas City as provided under the Company’s executive relocation policy.

that are now fully vested.

Term. Unless earlier terminated, the Jones Agreement expires on August 21, 2022.

Restrictive Covenants. The Jones Agreement imposes restrictive covenants on Mr. Jones, which include: non-hire, non-solicitation, non-competition, and non-disparagement during the term and for two years following his last day of employment, and non-disclosure of proprietary information during the term and thereafter in perpetuity.

Severance Benefits. Under the Jones Agreement, in the event of a termination by the Company other than for Cause or by Mr. Jones for Good Reason, subject to his execution of a release, Mr. Jones is entitled to a lump-sum payment equal to his base salary and his target bonus; an amount equal to the COBRA premium for 18 months following termination; and a pro-rata bonus for the year of termination based on actual Company and individual performance for the applicable fiscal year; and full and immediate vesting of the Inducement Awards.

year.

If Mr. Jones’s employment is terminated within 24 months following a Change in Control or within 120 days prior to a transaction that constitutes a “change in control” under IRC Section 409A by the Company other than for Cause or by Mr. Jones for Good Reason, Mr. Jones is entitled to a lump-sum payment equal to his base salary and his target bonus; an amount equal to the COBRA premium for 18 months following termination; an additional lump sum payment equal to his base salary plus six times the monthly COBRA premium; and a pro-rata bonus for the year of termination based on target performance; and full and immediate vesting of the Inducement Awards.

performance.

Death or Disability. Under the Jones Agreement, in the event of Mr. Jones’s death or disability, he or his representatives are entitled to a pro-rata bonus for the year of termination based on actual Company and individual performance for the applicable fiscal year and full and immediate vesting of the Inducement Awards.year. If Mr. Jones’s death or disability occurs within 24 months following a Change in Control or within 120 days prior to a transaction that constitutes a “change in control” under IRC Section 409A, Mr. Jones is entitled to a pro-rata bonus for the year of termination based on target performance, and full and immediate vesting of the Inducement Awards.

performance.

Definitions. For purposes of the Jones Agreement, the following terms are defined to mean:

“Cause”: any one or more of the following grounds:

(i)
Mr. Jones’s commission of an act materially and demonstrably detrimental to the Company or any affiliate, which act constitutes gross negligence or willful misconduct by Mr. Jones in the performance of his material duties to the Company or any affiliate;
(ii)
Mr. Jones’s commission of any material act of dishonesty or breach of trust resulting or intending to result in material personal gain or material enrichment of Mr. Jones at the expense of the Company or any affiliate;
(iii)
Mr. Jones’s violation of certain covenants related to confidentiality, non-hiring of employees, and non-solicitation of customers, and non-competition; or
(iv)
The inability of the Company or any affiliate to participate in any activity subject to government regulation and material to the Company’s or any affiliate’s business solely as a result of any willful action or inaction by Mr. Jones.

“Change in Control”: as defined in the H&R Block, Inc. 2013 Long Term Incentive Plan (the “2013 Plan”), which includes one or more of the following events, subjectis filed as Exhibit 10.1 to certain exceptions: (i) during any 24-month period, individuals who, as of the beginning of such period, constitute the Board no

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longer constitute at least a majority of the Board; (ii) any person is or becomes a beneficial owner of securities representing 35% or more of the combined voting power of the Company’s then outstanding securities; (iii) a merger, consolidation or similar corporate transaction that requiresAnnual Report on Form 10-K for the approval of the Company’s shareholders; and (ii) the sale of 50% or more of the total gross fair market value of the Company’s assets.

period ending April 30, 2021.

“Good Reason”: any one or more of the following grounds unless cured within thirty days of receipt of notice thereof:

(i)
A material diminution in Mr. Jones’s base salary or target bonus opportunity;
(ii)
Relocation of Mr. Jones’s location of employment outside of the Kansas City, Missouri metropolitan area;
(iii)
A material diminution in Mr. Jones’s responsibilities, duties or authority, authority as President and Chief Executive OfficerCEO of the Company, or a requirement to report to anyone other than the Company’s Board of Directors; or
(iv)
Any other action or inaction that constitutes a material breach by the Company of the Jones Agreement.
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H&R Block Executive Severance Plan

Messrs. Gerke and Bowen and Mses. Orosco and Logerwell participate in the Executive Severance Plan. Pursuant to the Jones Agreement, Mr. Jones participates in the Executive Severance Plan only if and to the extent that the benefits related to equity awards thereunder exceed those contained in the Jones Agreement.

The Executive Severance Plan is intended to support a variety of objectives, including (i) standardization of severance policy among the senior officers, which ensures internal parity, simplifies internal administration, and mitigates negotiation at hire and termination, and (ii) the attraction and retention of highly skilled executives by protecting them from the short-term economic consequences associated with unexpected termination of employment in the absence of cause. Based on advice from the Compensation Committee’s independent compensation consultant, we believe the benefits our NEOs would receive under various severance scenarios are modest relative to the market.

Eligibility. An associate of the Company whose participation in the Executive Severance Plan is approved by the Compensation Committee is eligible.

Severance Benefits. Under the terms of the Executive Severance Plan, if a participant incurs a Qualifying Termination or a Change in Control Termination (which includes a participant’s Good Reason Termination within 75 days immediately preceding or within 18 months immediately following a Change in Control)Control, as defined in the Executive Severance Plan), subject to the execution of a release, he or she is entitled to receive a lump sum severance amount equal to: (i) the participant’s monthly compensation multiplied by the participant’s years of service, subject to a minimum payout equal to 12 months of service and a maximum payout equal to 18 months of service; (ii) a specified percentage of the participant’s monthly compensation, as determined by the Compensation Committee, multiplied by the participant’s years of service, subject to a minimum payout equal to 12 months of service and a maximum payout equal to 18 months of service; and (iii) an amount equal to the participant’s COBRA subsidy multiplied by 12, if the participant was enrolled in the Company’s applicable health, dental, and vision benefits on the termination date.
(i)
The participant’s monthly compensation multiplied by the participant’s years of service, subject to a minimum payout equal to 12 months of service and a maximum payout equal to 18 months of service;
(ii)
The percentage of the participant’s monthly compensation approved under the Company’s STI plan, as determined by the Compensation Committee, multiplied by the participant’s years of service, subject to a minimum payout equal to 12 months of service and a maximum payout equal to 18 months of service; and
(iii)
An amount equal to the participant’s COBRA subsidy multiplied by 12, if the participant was enrolled in the Company’s applicable health, dental, and vision benefits on the termination date.
The Company will also provide reasonable outplacement assistance for a period not to exceed 15 months. The participant is entitled to a pro-rata award of any amounts payable under the Company’s STI compensation plan, based upon the participant’s actual performance and the attainment of goals established as determined by the Board in its sole discretion.

Definitions. For purposes of the Executive Severance Plan, the following terms are defined to mean:

“Cause”: any of the following unless, if capable of cure, such events are fully corrected in all material respects by the participant within 10 days after the Company provides notice of the occurrence of such event:

(i)
Misconduct that materially interferes with or materially prejudices the proper conduct of the business of the Company;
(ii)
Commission of an act materially and demonstrably detrimental to the good will of the Company;
(iii)
Commission of any act of dishonesty or breach of trust resulting or intending to result in material personal gain or enrichment of the participant at the expense of the Company;
(iv)
Violation of any non-competition, non-solicitation, confidentiality or similar restrictive covenant under any employment-related agreement, plan, or policy with respect to which the participant is a party or is bound; or
(v)
Conviction of, or plea of guilty or nolo contendere to, a misdemeanor involving an act of moral turpitude or a felony.

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“Change in Control”: generally, the occurrence of one or more of the following events, subject to certain exceptions: (i) any person or group increases their Company stock ownership to more than 50% of the total fair market value or voting power of the Company’s stock; (ii) any person or group acquires (when combined with all acquisitions of the Company’s stock in a 12-month period) ownership of 35% or more of the total voting power of the Company’s stock; (iii) a majority of members of the Board is replaced during any 12-month period by directors whose appointment or election is not approved in advance by two-thirds of the members of the Board; and (iv) any person or group acquires (when combined with all other acquisitions of the Company’s assets acquired during the prior 12-month period) assets equal to or more than 50% of the total gross fair market value of all of the assets of the Company.

“Good Reason Termination”: a separation from service within 75 days immediately preceding or 18 months immediately following a Change in Control which is initiated by the participant, subject to certain notice requirements, on account of one or more of the following conditions occurring within that same time frame without the consent of the participant that is not substantially remedied by the Company:

(i)
A material diminution in the participant’s base compensation;
(ii)
A material diminution in the participant’s authority, duties, or responsibilities;
(iii)
A material change in the geographic location at which the participant must perform the services; or
(iv)
Any other action or interaction that constitutes a material breach by the Company of any written employment-related agreement between the participant and the Company.

“Qualifying Termination”: the involuntary separation from service by the Company under circumstances not constituting Cause, but does not include the elimination of the participant’s position where the participant was offered a comparable position with the Company or with a party that acquires any assets from the Company, the redefinition of participant’s position to a lower compensation rate or grade, or the participant’s death or disability.

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Equity Award Agreements

In connection with equity awards our executives enter into equity award agreements that provide for acceleration of vesting or acceleration of forfeiture of the awards upon certain events.

See “Termination of Employment Provisions in LTI Award Agreements” in the Compensation Discussion and Analysis above. Applicable definitions are as follows:

Retirement. Our standard equity award agreements for restricted share units applicable to grants during the time period covered by this proxy statement contain a retirement provision that accelerates the vesting of a pro-rata portion of all outstanding restricted share units that have been outstanding for at least one year. The pro-rata portion is equal to a percentage based upon the number of whole months of service completed divided by 36, minus the number of restricted share units previously vested. Our standard equity award agreements for performance share units and market stock units applicable to grants made during the time period covered by this proxy statement contain a retirement provision that provides for the pro-ration of awards that have been outstanding for at least one year based on the number of whole months of service completed divided by 36, with the ultimate vesting of the awards subject to attaining the performance goals set forth in the applicable award agreement. Retirement is defineddefine “Retirement” as voluntary termination at or after (i) reaching age 55 with at least five years of service with the Company or (ii) reaching age 60.

The Compensation Committee utilized alternate forms of award agreements used for Mr. Gerke beginning in fiscal year 2017, which are described in the Company’s Current Report on Form 8-K filed with the SEC on July 1, 2014, that define retirement“Retirement” as voluntary termination at or after reaching age 60. In addition, such alternate forms of award agreements contain modified vesting provisions providing that voluntary retirement after reaching age 60 will not result in the forfeiture of any equity awards outstanding for more than one year prior to such retirement; rather, the entire equity awards will continue to vest on the stated vesting dates set forth in the applicable award agreement and with performance adjustments (if any) made under such agreement as if he remained employed through such stated vesting dates.

Severance Benefits; Death or Disability. Equity awards provide for vesting or forfeiture,“Qualifying Termination” and “Good Reason Termination” are defined as applicable, upon certain qualifying terminations or qualifying terminations following a change in control. Award agreements for restricted share units provide for the forfeiture of any restricted share unit awards that are not vested as of the separation date in the event of a Qualifying Termination (as defineddescribed above under “H&R Block Executive Severance Plan”). Upon a termination of employment due to death or Disability at least one year after the grant date, all outstanding and unvested restricted share units and stock options immediately vest. Our performance-based equity award agreements applicable to grants made to executives through fiscal year 2020 provide for vesting of a pro-rated portion of the awards that are earned as a result of attaining the award’s performance goals in the event of the executive’s qualifying termination (which, except in certain

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situations where such qualifying termination occurs after a change in control, does not include a Good Reason Termination, as defined above under “H&R Block Executive Severance Plan”), death or Disability, that occurs more than one year after the grant date.Plan.” “Disability” means (i) for participants covered by a group long termlong-term disability program, the participant is receiving income replacement benefits for at least three months under the program because of any physical or mental impairment expected to result in death or last for a continuous period of at least twelve12 months (a “qualifying impairment”); or (ii) in all other cases, the participant is unable to engage in any substantial gainful activity for a period of at least nine months because of a qualifying impairment.

In the event of a Change in Control Termination (as defined above under “H&R Block Executive Severance Plan”)in the applicable award agreement), the participant becomes vested in all outstanding restricted share unit awards. After a change in control, the Compensation Committee may, in its discretion, equitably adjust the performance goals or payment formula that apply to performance share units or market stock units, as determined necessary due to the change in control. Following a change in control, performance share unitsPSUs or market stock unitsMSUs generally will vest as a result of the executive’s continued employment through the third anniversary of the grant date and the Company’s level of performance during the performance period. However, if an executive’s employment terminates before such third anniversary due to certain qualifying terminations that occur in connection with the change in control, or disability, death or retirement, the executive may be entitled to receive all or a pro-rata portion of the award.

The terms of the fiscal year 20192021 LTI awards are described in more detail above under the headings “Actions Pertaining to Fiscal Year 20192021 LTI Compensation,Compensation. beginning on page 36.

Indemnification Agreements

We have entered into indemnification agreements with each of our directors and certain of our officers, including each of our named executive officers, on a form previously approved by our Board. These agreements are intended to supplement our officer and director liability insurance and to provide the officers and directors with specific contractual assurance that the protection provided by our Bylaws will continue to be available regardless of, among other things, an amendment to the Bylaws or a change in management or control of the Company.

In general, the indemnification agreement provides that, subject to the provisions set forth therein, the Company will indemnify and hold harmless the director or officer (each, an “Indemnitee”) against all direct and indirect costs and liabilities incurred by an Indemnitee, to the fullest extent permitted by applicable law, in connection with any actions, claims, suits or other proceedings brought against such Indemnitee by reason of (i) the fact that the Indemnitee is or was a director, officer or other fiduciary of the Company or, at the request of the Company, a director, officer or other fiduciary of a subsidiary of the Company, or (ii) any action taken, or failure to act, by such Indemnitee in such capacity. The indemnification agreement provides contractual assurances regarding the scope of the indemnification as permitted by the Missouri General and Business Corporation Law and the Bylaws.

Under the Indemnification Agreement, an Indemnitee will have the right to advancement by the Company of expenses as they are actually and reasonably paid or incurred in connection with defending a claim covered by the Indemnification Agreement prior to the final disposition of such claim. The Indemnitee is required to repay any expenses advanced to the Indemnitee if such Indemnitee is determined not to be entitled to indemnification by the Company.

The above description of the terms of the Indemnification Agreement does not purport to be complete and is qualified in its entirety by reference to the form of Indemnification Agreement, a copy of which is filed with the SEC as Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for the quarter ended January 31, 2012.

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POTENTIAL PAYMENTS UPON TERMINATION OR CHANGE IN CONTROL

The following table summarizes the potential payments our NEOs would receive in the event of termination or a change in control of the Company. The agreements and arrangements that govern the payments included in the table are described in more detail above under Employment Agreements, Change in Control and Other Arrangements. This table assumes the relevant triggering event occurred on April 30, 2019,2021, and the value of the equity-based awards included below was therefore determined using the closing price of the Company’s common stock of $27.21,$22.26, which was the closing price as reported on the NYSE on April 30, 2019.2021. Accordingly, the amounts provided in this table for each of our NEOs are based on hypothetical circumstances, may materially differ from actual amounts payable upon the triggering event, and the actual amounts to be paid out can only be determined at the time of such triggering event.

POTENTIAL PAYMENTS UPON TERMINATION OR CHANGE IN CONTROL TABLE

Name of Executive
Termination without
Cause or for Good
Reason ($)
Termination without
Cause or for Good
Reason in
Connection with a
Change in Control ($)
Retirement ($)
Death or Disability ($)
Jones(1)
 
 
 
 
 
 
 
 
 
 
 
 
Cash
$
2,238,750
 
$
3,233,750
 
 
 
 
 
Restricted Share Units
$
3,976,451
 
$
5,825,615
 
 
 
$
4,473,400
 
Market Stock Units
$
576,730
 
$
2,789,654
 
 
 
$
1,038,114
 
Performance Share Units
$
1,032,110
 
$
5,230,945
 
 
 
$
1,857,798
 
Health and Welfare Plan Benefits
$
30,766
 
$
41,021
 
 
 
 
 
Outplacement Services
 
 
 
 
 
 
 
 
Total
$
7,854,807
 
$
17,120,985
 
 
 
$
7,369,312
 
Bowen(2)
 
 
 
 
 
 
 
 
 
 
 
 
Cash
$
1,245,411
 
$
1,245,411
 
 
 
 
 
Restricted Share Units
 
 
$
447,070
 
 
 
$
201,203
 
Market Stock Units
$
446,337
 
$
887,998
 
 
 
$
569,518
 
Performance Share Units
$
771,291
 
$
1,608,724
 
 
 
$
995,399
 
Health and Welfare Plan Benefits
$
13,584
 
$
13,584
 
 
 
 
 
Outplacement Services
$
15,000
 
$
15,000
 
 
 
 
 
Total
$
2,491,623
 
$
4,217,787
 
 
 
$
1,766,120
 
Gerke(2)(3)
 
 
 
 
 
 
 
 
 
 
 
 
Cash
$
1,080,000
 
$
1,080,000
 
 
 
 
 
Restricted Share Units
 
 
$
676,510
 
$
406,056
 
$
406,056
 
Market Stock Units
$
739,006
 
$
1,363,001
 
$
1,012,682
 
$
1,012,682
 
Performance Share Units
$
1,303,394
 
$
2,481,493
 
$
1,806,841
 
$
1,806,841
 
Health and Welfare Plan Benefits
$
13,584
 
$
13,584
 
 
 
 
 
Outplacement Services
$
15,000
 
$
15,000
 
 
 
 
 
Total
$
3,150,984
 
$
5,629,588
 
$
3,225,579
 
$
3,225,579
 
Orosco(2)
 
 
 
 
 
 
 
 
 
 
 
 
Cash
$
1,282,500
 
$
1,282,500
 
 
 
 
 
Restricted Share Units
 
 
$
372,128
 
 
 
$
150,847
 
Market Stock Units
$
317,754
 
$
699,367
 
 
 
$
412,726
 
Performance Share Units
$
551,842
 
$
1,277,170
 
 
 
$
725,200
 
Health and Welfare Plan Benefits
$
13,584
 
$
13,584
 
 
 
 
 
Outplacement Services
$
15,000
 
$
15,000
 
 
 
 
 
Total
$
2,180,680
 
$
3,659,749
 
 
 
$
1,288,773
 
Name of Executive
Termination without
Cause or for Good
Reason ($)
Termination without
Cause or for Good
Reason in
Connection with a
Change in Control ($)
Retirement ($)
Death or Disability ($)
Jones(1)
Cash
2,238,750
3,233,750
Restricted Share Units
30,756
2,845,140
1,054,631
Market Stock Units
2,221,243
5,048,698
2,765,788
Performance Share Units
4,257,488
9,692,566
5,293,313
Health and Welfare Plan Benefits
35,852
47,803
Outplacement Services
Total
8,784,089
20,867,957
9,113,732
Bowen(2)
Cash
1,623,258
1,623,258
Restricted Share Units
10,900
653,849
230,622
Market Stock Units
442,978
1,106,478
566,869
Performance Share Units
848,297
2,123,683
1,083,839
Health and Welfare Plan Benefits
15,864
15,864
Outplacement Services
4,500
4,500
Total
2,945,796
5,527,632
1,881,330
Gerke(2)(3)
Cash
1,080,000
1,080,000
Restricted Share Units
11,909
574,900
216,779
216,779
Market Stock Units
444,264
1,009,759
553,177
553,177
Performance Share Units
851,517
1,938,538
1,058,683
1,058,683
Health and Welfare Plan Benefits
15,864
15,864
Outplacement Services
4,500
4,500
Total
2,408,054
4,623,562
1,828,640
1,828,640
Orosco(2)
Cash
1,567,500
1,567,500
Restricted Share Units
9,420
557,497
199,377
Market Stock Units
389,562
951,840
495,258
Performance Share Units
746,130
1,826,953
947,097
Health and Welfare Plan Benefits
15,864
15,864
Outplacement Services
4,500
4,500
Total
2,732,976
4,924,154
1,641,732

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Name of Executive
Termination without
Cause or for Good
Reason ($)
Termination without
Cause or for Good
Reason in
Connection with a
Change in Control ($)
Retirement ($)
Death or Disability ($)
Logerwell(2)
 
 
 
 
 
 
 
 
 
 
 
 
Cash
$
562,500
 
$
562,500
 
 
 
 
 
Restricted Share Units
 
 
$
109,703
 
 
 
$
48,236
 
Market Stock Units
$
103,411
 
$
213,109
 
 
 
$
133,468
 
Performance Share Units
$
179,252
 
$
387,395
 
 
 
$
234,050
 
Health and Welfare Plan Benefits
$
13,584
 
$
13,584
 
 
 
 
 
Outplacement Services
$
15,000
 
$
15,000
 
 
 
 
 
Total
$
873,747
 
$
1,301,291
 
 
 
$
415,754
 
Name of Executive
Termination without
Cause or for Good
Reason ($)
Termination without
Cause or for Good
Reason in
Connection with a
Change in Control ($)
Retirement ($)
Death or Disability ($)
Logerwell(2)
Cash
585,000
585,000
Restricted Share Units
3,112
131,131
49,730
Market Stock Units
100,998
229,542
125,757
Performance Share Units
193,553
440,614
240,646
Health and Welfare Plan Benefits
15,864
15,864
Outplacement Services
4,500
4,500
Total
903,027
1,406,651
416,134
(1)
Payments to Mr. Jones would be made pursuant to the terms of the Jones Agreement and various equity award agreements described above under “Employment Agreements, Change in Control and Other Arrangements” and “Long-Term Incentive Compensation.“Termination of Employment, Severance, and Transition Arrangements.
(2)
Payments to Messrs. Bowen and Gerke and Mses. Orosco and Logerwell would be made pursuant to the terms of the Executive Severance Plan and various equity award agreements described above under “Employment Agreements, Change in Control and Other Arrangements” and “Long-Term Incentive Compensation.“Termination of Employment, Severance, and Transition Arrangements.
(3)
As of April 30, 2019,2021, Mr. Gerke was the only named executive officer who had satisfied the requirements to be eligible for retirement.

PAY RATIO DISCLOSURE

Pursuant to a mandate of the Dodd-Frank Wall Street Reform and Consumer Protection Act, the SEC adopted a rule that requires a public company to disclose the ratio of the annual total compensation of its chief executive officerCEO to the median annual total compensation of its employees (other than its chief executive officer)CEO). Mr. Jones served as our President and Chief Executive OfficerCEO throughout our fiscal year 2019.

2021.

On April 30, 2019,2021, the date which we selected to identify the median employee (the “Pay Ratio Date”), the Company had approximately 12,91826,756 U.S. employees and 8,6097,994 non-U.S. employees, for a total of 21,52734,750 employees. This population consisted of the Company’s full-time, part-time, seasonal, and temporary employees. In determining the median employee, the Company excluded from its employee population all of its employees located in Cyprus (2Ireland (27 employees), Ireland (26 employees), and India (865(739 employees) pursuant to a de minimis exemption permitted under the SEC rules.

To identify the median employee from the Company’s employee population, we compared the amount of salary and wages paid to employees as reflected in payroll records for the 20182020 calendar year as reported to the Internal Revenue Service on Form W-2 for U.S. employees and the Form W-2 equivalent for non-U.S. employees, who were employed on the Pay Ratio Date, excluding Mr. Jones. We annualized compensation for employees who were hired in 20182020 but did not work for us the entire calendar year, excluding seasonal and temporary employees. No cost-of-living adjustments were made in identifying the median employee.

The identified median employee was a seasonal associate whose total hours worked during the year was equivalent to approximately 5 months of a full-time associate’s hours worked. After the median employee was identified, we calculated such employee’s annual total compensation using the same methodology used for the Company’s named executive officers as set forth in the fiscal year 20192021 Summary Compensation Table of this proxy statement.

For fiscal year 2019,2021, the annual total compensation for Mr. Jones was $8,504,020$8,908,536 and the annual total compensation for the median employee, excluding Mr. Jones, was $16,182$14,856 which resulted in a ratio of 526600 to 1.

The SEC rules for identifying the median employee and calculating the pay ratio based on that employee’s annual total compensation allow companies to adopt a variety of methodologies, to apply certain exclusions, and to make reasonable estimates and assumptions that reflect their compensation practices. We believe that our calculated ratio is a reasonable estimate calculated in a manner consistent with the pay ratio disclosure requirements. The pay ratios reported by other companies, including those within our Peer Group and industry, may not be comparable to the pay ratio reported above, as other companies may have different employment and compensation practices and may utilize different methodologies, exclusions, estimates, and assumptions in calculating their own pay ratios.

This information is being provided for the purposes of compliance with the pay ratio disclosure requirement. Neither the Compensation Committee nor management of the Company used the pay ratio measure in making compensation decisions.

Executive Compensation | Pay Ratio Disclosure  | H&R Block 20192021 Proxy Statement 5853


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EQUITY COMPENSATION PLANS

The following table provides information about the Company’s common stock that may be issued upon the exercise of options, warrants and rights under allof the Company’s existing equity compensation plans as of April 30, 2019.2021. As of April 30, 2019,2021, the Company had two active stock-based compensation plans: the 2018 Plan and the H&R Block, Inc. 2000 Employee Stock Purchase Plan (as amended and restated effective November 7, 2013)January 1, 2020). Our shareholders have approved all of the Company’s current stock-based compensation plans. Our shareholders approved the 2018 Plan in September 2017 to replace the 2013 Plan, effective one business day after the 2017 annual meeting (September 15, 2017), at which time the 2013 Plan terminated except with respect to outstanding awards thereunder. The 2013 Plan was approved by our shareholders in September 2012 to replace the H&R Block, Inc. 2003 Long Term Executive Compensation Plan (the “2003 Plan”) and the H&R Block, Inc. 2008 Deferred Stock Unit Plan for Outside Directors (the “DSU Plan”), effective January 1, 2013, at which time the 2003 Plan and the DSU Plan terminated except with respect to outstanding awards thereunder. The 2003 Plan was approved by our shareholders in September 2002 to replace the 1993 Long-Term Executive Compensation Plan, effective July 1, 2003. Our shareholders approved the DSU Plan in September 2008 to replace the 1989 Stock Option Plan for Outside Directors, which terminated upon the DSU Plan’s effectiveness, except with respect to outstanding awards thereunder.

Plan Category
Number of securities to be
issued upon exercise of
outstanding options,
warrants, and rights
(A) (# 000)
Weighted-average
exercise price of
outstanding options,
warrants, and rights
(B) ($)
Number of securities remaining
available for future issuance under
equity compensation plans excluding
securities reflected in column (A)
(C) (# 000)
Equity compensation plans approved by security holders
 
439
 
 
25.47
 
 
13,871
 
Equity compensation plans not approved by security holders
 
 
 
 
 
 
Total
 
439
 
 
25.47
 
 
13,871
 

Plan Category
Number of securities to be
issued upon exercise of
outstanding options,
warrants, and rights
(A) (# 000)
Weighted-average
exercise price of
outstanding options,
warrants, and rights
(B) ($)
Number of securities remaining
available for future issuance under
equity compensation plans excluding
securities reflected in column (A)
(C) (# 000)
Equity compensation plans approved by security holders
719
$22.23
11,200
Equity compensation plans not approved by security holders
Total
719
$22.23
11,200

Equity Compensation Plans | H&R Block 20192021 Proxy Statement 5954


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AUDIT COMMITTEE REPORT

The Company’s management is responsible for preparing financial statements in accordance with GAAP and the financial reporting process, including the Company’s disclosure controls and procedures and internal control over financial reporting. The Company’s independent registered public accounting firm is responsible for (i) auditing the Company’s financial statements and expressing an opinion as to their conformity to GAAP and (ii) auditing the effectiveness of the Company’s internal control over financial reporting and expressing an opinion as to its effectiveness. The Audit Committee of the Board of Directors, composed solely of independent directors, meets periodically with management, including the Vice President, Audit Services (the employee with primary responsibility for the Company’s internal audit functions) and others in the Company, and the Company’s independent registered public accounting firm to review and oversee matters relating to the Company’s financial statements, audit services (internal audit) activities, disclosure controls and procedures, and internal control over financial reporting and non-audit services provided by the independent accountants. In addition, the Audit Committee pre-approved all audit and non-audit fees paid to such firm.

The Audit Committee has reviewed and discussed with management and Deloitte, & Touche LLP (“Deloitte”), the Company’s independent registered public accounting firm, the Company’s audited financial statements for the fiscal year ended April 30, 2019.2021. The Audit Committee has also discussed with Deloitte the matters required to be discussed by the applicable requirements of the Public Company Accounting Oversight Board (“PCAOB”) and the SEC. In addition, the Audit Committee received from Deloitte the written disclosures and the letter required by applicable requirements of the PCAOB regarding Deloitte’s communications with the Audit Committee concerning independence, discussed with Deloitte its independence from the Company and the Company’s management, and considered whether Deloitte’s provision of non-audit services to the Company is compatible with maintaining the auditor’s independence.

The Audit Committee conducted its own self-evaluation and evaluation of the services provided by Deloitte during the fiscal year ended April 30, 2019.2021. Based on its evaluation of Deloitte, the Audit Committee reappointed Deloitte as the Company’s independent registered public accounting firm for the fiscal year ending AprilJune 30, 2020.

2022.

Based on the reviews and discussions referred to above, the Audit Committee recommended to the Board of Directors of the Company that the Company’s audited financial statements be included in the Annual Report on Form 10-K for the fiscal year ended April 30, 2019,2021, for filing with the SEC.

AUDIT COMMITTEE
Victoria J. Reich, Chair
Angela N. Archon
Richard A. Johnson
Mia F. Mends
Matthew E. Winter
Christianna Wood

Audit Committee Report  | Audit Committee | H&R Block 20192021 Proxy Statement 6055


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AUDIT FEES

The following table presents fees for professional services rendered by Deloitte for the audit of the Company’s annual financial statements for the years ended April 30, 20192021 and 2018,2020, and fees billed for other services rendered by Deloitte for such years. Fees disclosed below include fees actually billed and expected to be billed for services relating to the applicable fiscal year. Amounts previously disclosed for fiscal year 2018 have been adjusted to reflect actual billings.

Fiscal Year
2019
2018
Audit Fees
$
2,914,386
 
$
3,037,793
 
Audit-Related Fees
$
102,000
 
$
104,695
 
Tax Fees
$
120,815
 
$
144,542
 
All Other Fees
 
 
 
 
Total Fees
$
3,137,201
 
$
3,287,030
 
Fiscal Year
2021
2020
Audit Fees
$2,964,150
$3,143,600
Audit-Related Fees
$105,970
$164,375
Tax Fees
$161,539
$5,872
All Other Fees
Total Fees
$3,231,659
$3,313,847

Audit Fees consist of fees for professional services rendered for the audit of the Company’s financial statements and review of financial statements included in the Company’s quarterly reports and services normally provided by the independent auditor in connection with statutory and regulatory filings or engagements.

Audit-Related Fees are fees for assurance and related services that are reasonably related to the performance of the audit or review of the Company’s financial statements or that are traditionally performed by the independent auditor. Amounts included consist of fees incurred relating to support of business acquisition and divestiture activities, independent assessments of internal controls, audits of employee benefits plan financial statements, and other audit-related services.

Tax Fees consist of fees for the preparation or review of original and amended tax returns, claims for refunds and tax payment-planning services for tax compliance, tax planning, tax consultation, and tax advice. Amounts included above consist of fees incurred relating to transfer pricing studies, technical consultation related to international tax matters, and other tax advisory services.

All Other Fees are fees billed for professional services that were not the result of an audit, review, or tax-related services, and consist primarily of subscriptions to human resources publications and related items.

The Audit Committee has adopted policies and procedures for pre-approving audit and non-audit services performed by the independent auditor so that the provision of such services does not impair the auditor’s independence. All fees reported above were approved pursuant to the policy. Under the Audit Committee’s pre-approval policy, the terms and fees of the annual audit engagement require specific Audit Committee approval. Other types of services are eligible for general pre-approval. Unless a type of service to be provided by the independent auditor has received general pre-approval, it will require specific Audit Committee pre-approval. In addition, any proposed services exceeding pre-approved cost levels will require specific pre-approval by the Audit Committee.

General pre-approval granted under the Audit Committee’s pre-approval policy extends to the next fiscal year following the date of pre-approval. The Audit Committee reviews and pre-approves services that the independent auditor may provide without obtaining specific Audit Committee pre-approval on an annual basis and revises the list of general pre-approved services from time to time. In determining whether to pre-approve audit or non-audit services (regardless of whether such approval is general or specific pre-approval), the Audit Committee will consider whether such services are consistent with the SEC’s rules on auditor independence. The Audit Committee will also consider whether the independent auditor is best positioned to provide the most effective and efficient service and whether the service might enhance the Company’s ability to manage or control risk or improve audit quality. All such factors will be considered as a whole and no one factor is necessarily determinative. The Audit Committee will also consider the relationship between fees for audit and non-audit services in deciding whether to pre-approve any such services. The Audit Committee may determine for each fiscal year the appropriate ratio between fees for Audit Services and fees for Audit-Related Services, Tax Services, and All Other Services.

The Audit Committee may delegate pre-approval authority to one or more of its members. The member or members to whom such authority is delegated shall report any pre-approval decisions to the Audit Committee at its next scheduled meeting.

The Audit Committee has concluded that the provision of non-audit services provided to the Company by Deloitte during the 20192021 fiscal year was compatible with maintaining its independence.

Audit Fees  | H&R Block 20192021 Proxy Statement 6156


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The Board unanimously recommends a vote FOR Proposal 2
PROPOSAL 2 – RATIFICATION OF APPOINTMENT OF THE
INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
The Board’s Audit Committee has appointed Deloitte & Touche LLP (“Deloitte”) as the Company’s independent registered public accounting firm to audit the Company’s financial statements for the fiscal year ending AprilJune 30, 2020.2022. As a matter of good corporate governance, the Audit Committee submits its selection of Deloitte
to our shareholders for ratification, and will consider the vote of our
shareholders when appointing our independent registered public accounting firm in the future. A representative of Deloitte is expected to attend the Annual Meeting to respond to appropriate questions and will have an opportunity to make a statement, if desired. For additional information regarding the Company’s relationship with Deloitte, please refer to the “Audit Committee Report” and “Audit Fees” sections above.

THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS A VOTE “FOR” PROPOSAL 2.

Proposal 2 − Ratification of Appointment of the Independent Registered Public Accounting Firm  | H&R Block 20192021 Proxy Statement 6257


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The Board unanimously recommends a vote FOR Proposal 3
PROPOSAL 3 – ADVISORY APPROVAL OF THE COMPANY’S
NAMED EXECUTIVE OFFICER COMPENSATION
The Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) and Section 14A of the Exchange Act require that we permit our shareholders to vote to approve, on an advisory (non-binding) basis, the compensation of our named
executive officers as disclosed in the “Compensation
Discussion and Analysis” section, the Summary Compensation Table and accompanying executive compensation tables, and the related narrative disclosure beginning on page 2022. At our 2017 annual meeting, our shareholders approved, on an advisory basis, that an advisory vote on executive compensation should be held annually. Based on such result, our Board determined that the advisory vote on executive compensation will be held every year until the next advisory vote on the frequency of future advisory votes on executive compensation.

We believe that our compensation programs and policies reflect an overall pay-for-performance culture that is strongly aligned with the interests of our shareholders. We are committed to utilizing a mix of incentive compensation programs that will reward success in achieving the Company’s financial objectives and growing value for shareholders, and continuing to refine these incentives to maximize Company performance. The Compensation Committee of the Board has overseen the development of a compensation program designed to achieve pay-for-performance and alignment with shareholder interests, as described more fully in the “Compensation Discussion and Analysis” section beginning on page 2022. The compensation program was designed in a manner that we believe is reasonable, competitive, and appropriately balances the goals of attracting, motivating, rewarding, and retaining our executives.

The Company and the Board regularly evaluate our compensation policies and practices to ensure they are meeting our objectives and are consistent with corporate governance best practices. As part of that process, the Compensation Committee and the Board consider the results of our shareholder advisory vote on executive compensation. At our 20182020 annual meeting of shareholders held on September 13, 2018,10, 2020, our shareholders approved our fiscal year 20182020 compensation awarded to our NEOs with approximately 61%92% of the votes cast in favor of the proposal. The Board and the management team were disappointed with the results of the vote, which was a decreased approval percentage compared to the overwhelming levels of shareholder support that exceeded 95% in each year from 2013 to 2017. As discussed on pages 21 to 24 above, in response to the 2018 say-on-pay vote, at the request of the Board and Compensation Committee, our Chairman of the Board, Robert A. Gerard, led an extensive shareholder outreach initiative during fiscal year 2019 that supplemented our historical approach to ongoing engagement. We value the opinions of our shareholders and consider the outcome of say-on-pay votes, as well as feedback received throughout the year, when making compensation decisions for our NEOs. The Compensation Committee approved fiscal year 2019 executive compensation in June 2018, prior to the 2018 say-on-pay vote. Consistent with our shareholders’ historical support, the Compensation Committee decided to retain the core design features of our executive compensation program in fiscal year 2019. In addition, we received widespread support for our overall annual executive compensation program during our extensive shareholder outreach conducted during fiscal year 2019, which is described in detail on pages 21 to 24. The Compensation Committee believes the compensation program design features continue to properly reward our executives for their performance, motivate them to work towards achieving our long-term objectives, and, with 80% of our named executive officers’ long-term incentive awards being performance-based, strengthen the alignment of their interests with the interests of our shareholders. The Compensation Committee will continue to routinely evaluate and enhance or modify our compensation program, as appropriate, after considering the views of our shareholders.

For the reasons discussed above and in the “Compensation Discussion and Analysis” section beginning on page 20,22, the Board recommends that shareholders vote in favor of the following “say-on-pay” resolution:

“Resolved, that the compensation paid to the Company’s named executive officers, as disclosed pursuant to the compensation disclosure rules of the Securities and Exchange Commission, including the Compensation Discussion and Analysis, compensation tables, narrative discussion and any related material disclosed in this proxy statement, is hereby approved.”

Because your vote is advisory, it will not be binding upon the Company, the Board, or the Compensation Committee. However, we value the views of our shareholders and the Compensation Committee will continue to consider the outcome of the vote when considering future executive compensation arrangements.

THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS A VOTE “FOR” PROPOSAL 3.

ProposalPROPOSAL 3 Advisory Approval of the Company’sCompany's Named Executive Officer Compensation | H&R Block 20192021 Proxy Statement 6358


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INFORMATION REGARDING SECURITY HOLDERS

SECURITY OWNERSHIP OF DIRECTORS AND MANAGEMENT

The following table shows the number of shares of common stock beneficially owned by each director and nominee for election as director, by each of the named executive officers, and by all directors and executive officers as a group as of July 19, 2019.2021. The number of shares beneficially owned is determined under rules of the SEC. The information is not necessarily indicative of beneficial ownership for any other purpose. Under these rules, beneficial ownership includes any shares as to which the individual has either sole or shared voting power or investment power and also any shares that the individual has the right to acquire within sixty days through the exercise of any stock option or other right. Unless otherwise indicated in the footnotes, each person has sole voting and investment power with respect to shares set forth in the following table.

 
Number of Shares
 
Name
Beneficially
Owned(1)
Share Units
and Share
Equivalents(2)
Total
Percent
of Class
Angela N. Archon
 
 
 
22,625
 
 
22,625
 
*
Tony G. Bowen
 
42,182
 
 
 
 
42,182
 
*
Paul J. Brown
 
5,700
 
 
56,222
 
 
61,922
 
*
Robert A. Gerard
 
14,000
 
 
164,491
 
 
178,491
 
*
Thomas A. Gerke
 
182,991
 
 
 
 
182,991
 
*
Richard A. Johnson
 
 
 
23,863
 
 
23,863
 
*
Jeffrey J. Jones II
 
201,425
 
 
47,762
 
 
249,187
 
*
David Baker Lewis
 
4,000
 
 
88,223
 
 
92,223
 
*
Kellie J. Logerwell
 
4,773
 
 
 
 
4,773
 
*
Karen A. Orosco
 
43,120
 
 
 
 
43,120
 
*
Victoria J. Reich
 
3,500
 
 
56,222
 
 
59,722
 
*
Bruce C. Rohde
 
10,000
 
 
70,612
 
 
80,612
 
*
Matthew E. Winter
 
 
 
11,342
 
 
11,342
 
*
Christianna Wood
 
12,580
 
 
83,042
 
 
95,622
 
*
All directors and executive officers as a group (14 persons)
 
524,271
(3) 
 
624,404
 
 
1,148,675
 
*
Number of Shares
Name
Beneficially
Owned(1)
Share Units
and Share
Equivalents(2)
Total
Percent
of Class
Tony G. Bowen
77,169
77,169
*
Paul J. Brown
5,700
80,230
85,930
*
Sean H. Cohan
3,188
3,188
*
Robert A. Gerard
26,000
224,553
250,553
*
Thomas A. Gerke
224,631
224,631
*
Anuradha (Anu) Gupta
16,207
16,207
*
Richard A. Johnson
44,007
44,007
*
Jeffrey J. Jones II
485,215
159,300
644,515
*
Kellie J. Logerwell
13,126
13,126
*
Mia F. Mends
3,188
3,188
*
Karen A. Orosco
73,710
73,710
*
Yolande G. Piazza
10,613
10,613
*
Victoria J. Reich
4,484
80,230
84,714
*
Bruce C. Rohde
10,000
96,376
106,376
*
Matthew E. Winter
30,059
30,059
*
Christianna Wood
12,580
110,323
122,903
*
All directors and executive officers as a group (16 persons)
932,615(3)
858,274
1,790,889
*
*
Does not exceed 1% based on shares of our common stock outstanding as of July 19, 2019,2021, adjusted as required by the rules promulgated by the SEC.
(1)
Includes shares that on July 19, 20192021 the specified person had the right to purchase as of September 17, 201919, 2021 pursuant to options granted in connection with the H&R Block, Inc. 2003 Long-Term Executive Compensation Plan (the “2003 Plan”) or the 2013 Plan, as follows: Mr. Gerke, 104,734 shares and Mr. Jones 182,603273,905 shares.
(2)
These amounts reflect share unit balances in the Company’s Deferred Compensation Plan for Directors, the Company’s Deferred Compensation Plan for Executives, the DSU Plan, the 2013 Plan and/or the 2018 Plan. The value of the share units mirrors the value of the Company’s common stock. The share units do not have voting rights.
(3)
Includes shares held by certain family members of such directors and officers or in trusts or custodianships for such members (directly or through nominees) in addition to 287,337378,639 shares which such directors and officers have the right to purchase as of September 17, 201919, 2021 pursuant to options granted in connection with the 2003 Plan and the 2013 Plan.

Information Regarding Security Holders | Security Ownership of Directors and Management | H&R Block 20192021 Proxy Statement 6459


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PRINCIPAL SECURITY HOLDERS

The following table sets forth the name, address and share ownership of each person or organization known to the Company to be the beneficial owner of more than 5% of the outstanding common stock of the Company.

Name and Address of Beneficial Owner
Shares Beneficially
Owned
Percent of Common
Stock Outstanding(1)
BlackRock, Inc.
55 East 52nd Street
New York, New York 10022
 
23,126,808
(2) 
11.43%
The Vanguard Group, Inc.
100 Vanguard Blvd.
Malvern, Pennsylvania 19355
 
26,239,106
(3) 
12.97%
State Street Corporation
State Street Financial Center
One Lincoln Street
Boston, MA 02111
 
10,914,508
(4) 
5.40%
Name and Address
of Beneficial Owner
Shares Beneficially
Owned
Percent of Common
Stock Outstanding(1)
The Vanguard Group, Inc.
100 Vanguard Blvd.
Malvern, Pennsylvania 19355
25,648,933(2)
14.1%
BlackRock, Inc.
55 East 52nd Street
New York, New York 10022
21,947,874(3)
12.1%
Jupiter Asset Management Ltd
The Zig Zag Building
70 Victoria Street
London SW1E 6SQ, United Kingdom
13,829,552(4)
7.6%
State Street Corporation
State Street Financial Center
One Lincoln Street
Boston, MA 02111
6,839,285(5)
3.8%
(1)
Applicable percentages based on shares of our common stock outstanding as of July 19, 2019.2021.
(2)
Information as to the number of shares is furnished in reliance on the Schedule 13G/A of BlackRock, Inc. filed on January 31, 2019. The Schedule 13G/A indicates that the number of shares beneficially owned includes 20,193,670 shares with sole voting power and 23,113,768 shares with sole dispositive power.

(3)Information as to the number of shares is furnished in reliance on the Schedule 13G/A of The Vanguard Group, Inc. filed on February 11, 2019.10, 2021. The Schedule 13G/A indicates that the number of shares beneficially owned includes 246,452 shares with sole voting power, 63,967151,363 shares with shared voting power, 25,937,84825,341,829 shares with sole dispositive power, and 301,258307,104 shares with shared dispositive power.
(3)
Information as to the number of shares is furnished in reliance on the Schedule 13G/A of BlackRock, Inc. filed on January 27, 2021. The Schedule 13G/A indicates that the number of shares beneficially owned includes 19,881,491 shares with sole voting power and 21,947,874 shares with sole dispositive power.
(4)
Information as to the number of shares furnished in reliance on the Schedule 13G/A of Jupiter Asset Management Ltd filed on February 2, 2021. The Schedule 13G/A indicates that the number of shares beneficially owned includes 13,829,552 shares with shared voting and dispositive power.
(5)
Information as to the number of shares furnished in reliance on the Schedule 13G of State Street Corporation filed on February 14, 2019.12, 2021. The Schedule 13G indicates that the number of shares beneficially owned includes 19,581,7134,741,480 shares with shared voting power and 6,839,285 shares with shared dispositive power.

REVIEW OF RELATED PERSON TRANSACTIONS

The Board has adopted a Related Party Transaction Approval Policy (the “Policy”), which is administered by the Company’s management and the Governance and Nominating Committee. Under the Policy, the Company’s management will determine whether a transaction meets the requirements of a Related Party Transaction as defined in the Policy. Upon such a determination, theThe Governance and Nominating Committee will then review the material facts of the Related Party Transaction and either approve or ratify the transaction (subject to certain exceptions which are deemed pre-approved) taking into account, among other factors it deems appropriate, whether the transaction is on terms no less favorable than those generally available to an unaffiliated third party under the same or similar circumstances and the extent of the Related Party’s interest in the transaction. If advance approval of a Related Party Transaction is not feasible, the Governance and Nominating Committee must either ratify the transaction at its next regularly scheduled meeting or the transaction must be rescinded. No director who is a Related Party with respect to a Related Party Transaction may participate in any discussion or approval of such transaction, except that the director must provide all material information concerning the transaction to the Governance and Nominating Committee.

A “Related Party Transaction” is any transaction, arrangement or relationship, or any series of transactions, arrangements or relationships in which the Company or any of its subsidiaries is a participant, the amount involved will or may be expected to exceed $120,000 in any fiscal year, and a Related Party has or will have a direct or indirect interest.

A “Related Party” under the Policy is any (i) executive officer as designated under Section 16 of the Exchange Act, director, or nominee for election as a director, (ii) greater than 5% beneficial owner of the Company’s common stock, or (iii) immediate family member of any of the foregoing.

The Company did not participate in any Related Party Transactions during fiscal year 2019,2021, other than those transactions described in the “Compensation Discussion and Analysis” section of this proxy statement.


Review of Related Person Transactions  | H&R Block 20192021 Proxy Statement 6560


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SHAREHOLDER PROPOSALS AND NOMINATIONS

We currently intend to hold our 2022 annual shareholder meeting in early November 2022. For a shareholder proposal to be considered for inclusion in the Company’s proxy statement for the 20202022 annual meeting pursuant to SEC Rule 14a-8, the Company must receive notice at our offices at One H&R Block Way, Kansas City, Missouri 64105, Attention: Corporate Secretary, on or before April 2, 2020.May 30, 2022. SEC rules and regulations govern the submission of shareholder proposals and our consideration of them for inclusion in next year’s proxy statement and form of proxy.

Pursuant to the Company’s Bylaws, for any business not included in the proxy statement for the 20202022 annual meeting to be brought before the meeting by a shareholder, the shareholder must give timely written notice of that business to the Corporate Secretary. To be timely, the notice must be received between May 15, 202012, 2022 and June 14, 202011, 2022 (between 90 and 120 days before the one-year anniversary of the date on whichof the Company held itsprior year’s annual meeting of shareholders the previous year)shareholders). The notice must contain the information required by the Company’s Bylaws. Similarly, a shareholder wishing to submit a director nomination directly at an annual meeting of shareholders must deliver written notice of the nomination within the time period described in this paragraph and comply with the information and other requirements in our Bylaws relating to shareholder nominations.

Our Bylaws permit a group of shareholders (up to 20) who have owned a significant amount of the Company’sCompany's common stock (at least 3%) for a significant amount of time (at least three years) the ability to submit director nominees (up to 20% of the Board rounded down to the nearest whole director) for inclusion in the Company’sCompany's proxy materials if the shareholder(s) provides timely written notice of such nomination(s) and the shareholder(s) and the nominee(s) satisfy the requirements specified in the Company’sCompany's Bylaws. To be timely for inclusion in the Company’sCompany's proxy materials for the 20202021 annual meeting, the notice must be received between May 15, 202012, 2022 and June 14, 202011, 2022 (between 90 and 120 days before the one-year anniversary of the date on whichof the Company held itsprior year’s annual meeting of shareholders the previous year)shareholders). The notice must contain the information required by the Company’s Bylaws, and the shareholder(s) and nominee(s) must comply with the information and other requirements in our Bylaws relating to the inclusion of shareholder nominees in the Company’sCompany's proxy materials.

A proxy may confer discretionary authority to vote on any matter at a meeting if we do not receive notice of the matter within the time frames described above. A copy of the Company’s Bylaws is available on our website at www.hrblock.com by clicking the “Investor Relations” link and then clicking the “Corporate Governance” link under the “Company” tab,https://investors.hrblock.com/corporate-governance, or upon request to: H&R Block, Inc., One H&R Block Way, Kansas City, Missouri 64105, Attention: Corporate Secretary. The Chair of the meeting may exclude matters that are not properly presented in accordance with the foregoing requirements.

Shareholder Proposals and Nominations | H&R Block 20192021 Proxy Statement 6661


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QUESTIONS AND ANSWERS ABOUT THE ANNUAL MEETING AND VOTING

WHY DID I RECEIVE A NOTICE IN THE MAIL REGARDING THE INTERNET AVAILABILITY OF PROXY MATERIALS INSTEAD OF A FULL SET OF PRINTED PROXY MATERIALS?

Pursuant to rules adopted by the SEC, we are making this proxy statement and our 20192021 Annual Report available to shareholders electronically via the internet.electronically. Unless you have already requested to receive a printed set of proxy materials, you will receive an “Important Notice Regarding the Availability of Proxy Materials for the Shareholder Meeting to be held on September 12, 2019”9, 2021” (the “Notice”), which contains instructions on how to access proxy materials and vote your shares via the internet or, if you prefer, to request a printed set of proxy materials at no cost to you. On or about July 31, 2019,29, 2021, we mailed the Notice or, for shareholders who have already requested to receive a printed set of proxy materials, this proxy statement, an accompanying proxy card, and our 20192021 Annual Report, to our shareholders of record. All shareholders will be able to access this proxy statement and our 20192021 Annual Report on the website referred to in the Notice or request to receive printed copies of the proxy materials.

HOW CAN I ELECTRONICALLY ACCESS THE PROXY MATERIALS?

The Notice provides you with instructions on how to view our proxy materials for the Annual Meeting on the internet.electronically. The website on which you will be able to view our proxy materials will also allow you to choose to receive future proxy materials electronically, which will save us the cost of printing and mailing documents to you. If you choose to receive future proxy materials electronically, you will receive an email next year with instructions containing a link to the proxy voting site. Your election to receive proxy materials electronically will remain in effect until you terminate it.

HOW CAN I OBTAIN A FULL SET OF PRINTED PROXY MATERIALS?

The Notice will provide you with instructions on how to request to receive printed copies of the proxy materials. You may request printed copies up until one year after the date of the meeting.
HOW DO I VOTE?
In order to vote, you will need the Control Number included on your proxy card, voting instruction card, or Notice you received. Each shareholder has a unique Control Number so we can ensure that all voting instructions are genuine and prevent duplicate voting. Depending on the number of accounts in which you hold the Company’s common stock, you may receive and need to vote more than one Control Number. If you submit your proxy by internet or telephone, you do not need to return a proxy card. You can vote by any of the methods below prior to the meeting and still attend the virtual Annual Meeting. Whether or not you expect to attend the Annual Meeting virtually, please vote in advance of the meeting by one of the following methods.
If you are a registered shareholder, there are four different ways you can vote:
By Internet – You can vote via the internet at www.proxyvote.com by following the instructions provided (you will need the Control Number);
By Telephone – You can vote by telephone by calling the toll-free telephone number indicated on your proxy card or voting instruction card (you will need the Control Number);
By Mail – If you received your proxy materials by mail, you can vote by signing, dating and returning the accompanying proxy card; or
At the Virtual Meeting – You can also vote during the virtual Annual Meeting by visiting www.virtualshareholdermeeting.com/HRB2021 and following the instructions (you will need the Control Number). A vote at the Annual Meeting will revoke any prior votes.
When your proxy is properly submitted, your shares will be voted as you indicate. If you do not indicate your voting preferences, the appointed proxies (Thomas A. Gerke and Scott W. Andreasen) will vote your shares FOR each of the director nominees included in Proposal 1 and FOR Proposals 2 and 3. If your shares are owned in joint names, all joint owners must vote by the same method, and if joint owners vote by mail, all of the joint owners must sign the proxy card. The deadline for voting by telephone or via the internet, except with respect to shares held through the H&R Block Retirement Savings Plan as described below, is 11:59 p.m. Eastern Time on September 8, 2021.
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If you are a beneficial owner of shares held in street name, you may vote by following the voting instructions provided by your broker, bank, or other nominee, and your broker, bank, or other nominee should vote your shares as you have directed.
If your shares are held through the H&R Block Retirement Savings Plan, you may also vote as set forth above, except that Plan participants may not vote their Plan shares at the Annual Meeting. If you provide voting instructions via the internet, by telephone or by written proxy card, Fidelity Management Trust Company, the Plan’s Trustee, will vote your shares as you have directed. If you do not provide specific voting instructions, the Trustee will vote your shares in the same proportion as shares for which the Trustee has received instructions. Due to the structure of the virtual meeting site, Plan participants will technically have the ability to submit votes for Plan shares during the Annual Meeting, but votes submitted by Plan participants during the Annual Meeting will not be counted or revoke their prior instructions. Please note that you must submit voting instructions to the Trustee no later than September 6, 2021 at 11:59 p.m. Eastern Time in order for your shares to be voted by the Trustee at the Annual Meeting. Your voting instructions will be kept confidential by the Trustee.
HOW DO I ATTEND THE ANNUAL MEETING?
We will be hosting the Annual Meeting online only. A summary of the information you need to attend online is provided below.
Any holder of record as of the close of business on July 9, 2021, may attend and vote at the Annual Meeting by visiting www.virtualshareholdermeeting.com/HRB2021. If you want to vote during the Annual Meeting any shares you hold in street name, you must obtain instructions from your broker, bank, or other nominee.
The live audio webcast of the Annual Meeting will begin promptly at 8:00 a.m. (CDT). Online access to the audio webcast will open 15 minutes prior to the start of the Annual Meeting to allow time for you to log-in and test your device's audio system. We encourage you to access the meeting in advance of the designated start time.
You are entitled to attend and participate in the Annual Meeting online only if you were a registered shareholder as of July 9, 2021, the record date, or if you hold a valid proxy for the Annual Meeting.
Please have the Control Number we have provided to you to join the Annual Meeting.
Instructions on how to attend and participate in the Annual Meeting, including how to demonstrate proof of stock ownership, are available at www.virtualshareholdermeeting.com/HRB2021.
WHY IS THE ANNUAL MEETING BEING HELD VIRTUALLY?
We are pleased this year to again conduct the Annual Meeting solely online via the Internet through a live audio webcast and online shareholder tools. We continue to use the virtual annual meeting format to facilitate shareholder attendance and participation by leveraging technology to communicate more effectively and efficiently with our shareholders. This format empowers shareholders to participate from any location around the world at no cost. We have designed the virtual format to enhance shareholder access and participation and protect shareholder rights. For example:
We Encourage Questions. Our shareholders have multiple opportunities to submit questions for the meeting. Shareholders may submit a question online prior to or during the meeting by following the instructions at www.virtualshareholdermeeting.com/HRB2021. During the meeting, we will answer as many shareholder-submitted questions that are submitted in accordance with the meeting rules of conduct as time permits.
We Believe in Transparency. Although the live webcast is available only to shareholders, following completion of the Annual Meeting answers to questions submitted in accordance with the meeting rules of conduct will be posted to our Investor Relations website at https://investors.hrblock.com and remain for at least sixty days.
We Proactively Take Steps to Facilitate Your Engagement. We offer separate engagement opportunities with shareholders on appropriate matters of governance or other relevant topics as outlined under the Communications with the Board section of this proxy statement. In addition, we offer live technical support for all shareholders attending the meeting.
WHAT IF I HAVE TECHNICAL DIFFICULTIES OR TROUBLE ACCESSING THE VIRTUAL MEETING WEBSITE?
We will have support available to assist shareholders with any technical difficulties they may have accessing or hearing the virtual meeting. If you encounter any difficulties accessing the virtual meeting during the check-in or meeting time, please call the technical support number that will be posted on the virtual shareholder meeting log-in page.
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WHAT AM I VOTING ON?

You are voting on fourthree items of business at the Annual Meeting:

Election of the ten nominees for director named in this proxy statement (Proposal 1);
Ratification of the appointment of Deloitte & Touche LLP as the Company’s independent registered public accounting firm for the fiscal year ending AprilJune 30, 20202022 (Proposal 2); and
Advisory approval of the Company’s named executive officer compensation (Proposal 3).

WHO IS ENTITLED TO VOTE?

Shareholders of record as of the close of business on July 12, 20199, 2021 are entitled to vote at the Annual Meeting. Each share of H&R Block common stock is entitled to one vote.

WHAT IS THE DIFFERENCE BETWEEN HOLDING SHARES AS A SHAREHOLDER OF RECORD AND AS A BENEFICIAL OWNER?

If your shares are registered directly in your name with the Company’s transfer agent, EQ Shareowner Services (“EQ”), you are considered a “registered shareholder” and are considered, with respect to those shares, the “shareholder of record.” If you are a shareholder of record, the Notice or proxy materials were sent to you directly by the Company, and you may vote by any of the methods described belowabove under “How Do I Vote?”.

If your shares are registered in the name of a stock brokerage account or by a broker, bank, or other nominee on your behalf (referred to as being held in “street name”) or if you hold shares through the H&R Block Retirement Savings Plan, you are considered a “beneficial owner” of shares held in street name, and the broker, bank, or other nominee forwarded the Notice or proxy materials to you. As the beneficial owner, you have the right to direct your broker, bank, or other nominee holding your shares how to vote and you are also invited to attend the Annual Meeting.Meeting virtually. However, since you are not a shareholder of record, you may not vote these shares in person at the Annual Meeting unlessand you bring with you a legal proxy frommust instead instruct the shareholder of record.

broker, bank, or other nominee how to vote your shares using the voting instruction form provided by such broker, bank or other nominee.

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WHAT ARE THE VOTING RECOMMENDATIONS OF THE BOARD OF DIRECTORS AND THE VOTING REQUIREMENTS?

Our Board of Directors recommends that you vote your shares as follows:

Proposal
Board
Recommendation
More
Information
Broker
Discretionary Voting Allowed?
Votes
Required for
Approval
Abstentions
and Broker
Non-Votes
1. Election of Directors.
FOR each Nominee
Page 56
No
The affirmative vote of a majority of shares present in person or represented by proxy, and entitled to vote on the matter, is necessary for election or for approval of each of the proposals.
Abstentions have the same effect as votes AGAINST the relevant proposal.

Broker non-votes have no impact on the outcome of the vote for any of the proposals.
2. Ratification of the appointment of Deloitte & Touche LLP as the Company’s independent registered public accounting firm for the fiscal year ending AprilJune 30, 2020.2022.
FOR
Page 6257
Yes
3. Advisory approval of the Company’s named executive officer compensation.
FOR
Page 6358
No
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Broker Discretionary Voting

Brokers holding shares on behalf of beneficial owners are prohibited from exercising discretionary voting authority for beneficial owners who have not provided voting instructions on “non-routine” proposals, resulting in so-called “broker non-votes.” Brokers may vote without instruction only on “routine” proposals. Proposal 2, the ratification of the appointment of Deloitte & Touche LLP as the Company’s independent registered public accounting firm, is the only routine proposal on the ballot for the Annual Meeting and the only proposal on the ballot for which broker discretionary voting is permitted. All other proposals are non-routine. If you hold your shares with a broker, your shares will not be voted on non-routine proposals unless you give voting instructions to such broker.

Voting Requirements and Effect of Abstentions and Broker Non-Votes

For each matter to be voted upon at the Annual Meeting, shareholders may vote “for,” “against,” or “abstain.”

For each of the proposals, the affirmative vote of a majority of shares present in person or represented by proxy, and entitled to vote on the matter, is necessary for election or approval. The vote on Proposal 3, the approval of the Company’s named executive officer compensation, is a non-binding advisory vote only.

Shares represented in person or by a proxy that directs that the shares abstain from voting on a matter are deemed to be represented at the meeting as to that particular matter, and have the same effect as a vote against that proposal. Broker non-votes have no impact on the proposals.

If a submitted proxy does not specify how to vote, the shares represented by that proxy will be considered to be voted FOR each of the director nominees included in Proposal 1, and FOR Proposals 2 and 3.

HOW DO I VOTE?

If you are a registered shareholder, there are four different ways you can vote:

By Internet – You can vote via the internet at www.proxyvote.com by following the instructions provided (you will need the Control Number from the Notice or proxy card you received);
By Telephone – You can vote by telephone by calling the toll-free telephone number indicated on your proxy card or voting instruction card (you will need the Control Number from the Notice or proxy card you received);
By Mail – If you received your proxy materials by mail, you can vote by signing, dating and returning the accompanying proxy card; or
In Person – You can vote in person by written ballot at the Annual Meeting.

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When your proxy is properly submitted, your shares will be voted as you indicate. If you do not indicate your voting preferences, the appointed proxies (Thomas A. Gerke and Scott W. Andreasen) will vote your shares FOR each of the director nominees included in Proposal 1 and FOR Proposals 2 and 3. If your shares are owned in joint names, all joint owners must vote by the same method, and if joint owners vote by mail, all of the joint owners must sign the proxy card. The deadline for voting by telephone or via the internet, except with respect to shares held through the H&R Block Retirement Savings Plan as described below, is 11:59 p.m. Eastern Time on September 11, 2019.

If you are a beneficial owner of shares held in street name, you may vote by following the voting instructions provided by your broker, bank, or other nominee, and your broker, bank, or other nominee should vote your shares as you have directed. You must have a legal proxy from the shareholder of record in order to vote the shares in person at the Annual Meeting.

If your shares are held through the H&R Block Retirement Savings Plan, you may also vote as set forth above, except that Plan participants may not vote their Plan shares in person at the Annual Meeting. If you provide voting instructions via the internet, by telephone or by written proxy card, Fidelity Management Trust Company, the Plan’s Trustee, will vote your shares as you have directed. If you do not provide specific voting instructions, the Trustee will vote your shares in the same proportion as shares for which the Trustee has received instructions. Please note that you must submit voting instructions to the Trustee no later than September 9, 2019 at 11:59 p.m. Eastern Time in order for your shares to be voted by the Trustee at the Annual Meeting. Your voting instructions will be kept confidential by the Trustee.

MAY I ATTEND THE MEETING?

All shareholders, properly appointed proxy holders, and invited guests of the Company may attend the Annual Meeting. Shareholders who plan to attend the meeting may be required to present valid photo identification. If you hold your shares in street name, please also bring proof of your share ownership, such as a broker’s statement showing that you beneficially owned shares of the Company on the record date of July 12, 2019, or a legal proxy from your broker, bank, or other nominee (a legal proxy is required if you hold your shares in street name and you plan to vote in person at the Annual Meeting). Shareholders of record will be verified against an official list available at the registration area. The Company reserves the right to deny admittance to anyone who cannot adequately show proof of share ownership as of the record date.

MAY I CHANGE MY VOTE?

After your initial vote, you may revoke your proxy and change your vote (i) any time prior to the voting deadline via the internet or by telephone (only your latest internet or telephone proxy submitted prior to the voting deadline for the Annual Meeting will be counted), (ii) by signing and returning a new proxy card with a later date prior to the Annual Meeting, or (iii) by attending the Annual Meeting and voting in person.at www.virtualshareholdermeeting.com/HRB2021. However, your attendance at the Annual Meeting will not automatically revoke your proxy unless you vote again at the Annual Meeting or specifically request in writing that your prior proxy be revoked. If your shares are held in street name by a broker, bank, or other nominee, you must contact that nominee to change your vote.

DO SHAREHOLDERS HAVE CUMULATIVE VOTING RIGHTS WITH RESPECT TO THE ELECTION OF DIRECTORS?

No, shareholders do not have cumulative voting rights with respect to the election of directors.

WHAT CONSTITUTES A QUORUM?

As of the record date, 202,282,222181,843,234 shares of the Company’s common stock were issued and outstanding. A majority of the outstanding shares entitled to vote at the Annual Meeting, represented in person or by proxy, will constitute a quorum. Abstentions and broker non-votes will be counted as present and entitled to vote for purposes of determining a quorum.

WHAT DOES IT MEAN IF I RECEIVE MORE THAN ONE “IMPORTANT NOTICE REGARDING THE AVAILABILITY OF PROXY MATERIALS FOR THE SHAREHOLDER MEETING TO BE HELD ON SEPTEMBER 12, 2019”9, 2021”?

It means your shares are held in more than one account. You should vote all of your shares.

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WHAT IS HOUSEHOLDING?

As permitted by the SEC, we are delivering only one copy of this proxy statement to shareholders residing at the same address, unless the shareholders have notified us of their desire to receive multiple copies of the proxy statement. This practice is known as householding. The Company will promptly deliver, upon request, a separate copy of the proxy statement to any shareholder residing at an address to which only one copy was mailed. Requests for additional copies for the current year or future years should be directed to the Corporate Secretary, H&R Block, Inc., One H&R Block Way, Kansas City, Missouri 64105, or by telephone at (816) 854-4288.

Shareholders of record residing at the same address and currently receiving multiple copies of the proxy statement may contact our registrar and transfer agent, EQ, to request that only a single copy of the proxy statement be mailed in the future. You can contact EQ by phone at (888) 213-0968 or (651) 450-4064, or by mail at 1110 Centre Point Curve, Suite 101, Mendota Heights, Minnesota 55120-4100.
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WHO WILL BEAR THE COST OF THIS SOLICITATION AND HOW WILL PROXIES BE SOLICITED?

The Company is making this solicitation on behalf of the Company’s Board of Directors and will pay the entire cost of this proxy solicitation, including the expense of preparing the proxy solicitation materials for the Annual Meeting and mailing the Notice and, as applicable, the proxy solicitation materials for such meeting. Following the mailing of these materials, directors, officers, and employees of the Company may solicit proxies by telephone, email, or other personal contact; such individuals will not receive compensation or reimbursement for these activities. Additionally, the Company has retained Okapi Partners LLC to assist in the solicitation of proxies on behalf of the Board for a fee of $25,000 plus reimbursement of reasonable expenses. Further, brokers and other custodians, nominees, and fiduciaries will be requested to forward the Notice and printed proxy materials to their principals, and the Company will reimburse them for the expense of doing so.

HOW CAN I EXAMINE A LIST OF SHAREHOLDERS?
Shareholders at the close of business on the record date may examine a list of all shareholders as of the record date for ten days preceding the meeting, at our offices at One H&R Block Way, Kansas City, Missouri 64105, and electronically during the meeting at www.virtualshareholdermeeting.com/HRB2021 when you enter the Control Number included on your proxy card, voting instruction card or Notice you received.
WHO SHOULD I CONTACT IF I HAVE QUESTIONS?
If you have questions about the Annual Meeting or voting (other than technical questions, which should be directed as noted above under the question “What if I have technical difficulties or trouble accessing the virtual meeting website?”), please contact our Corporate Secretary at (816) 854-4288 or by email to corporatesecretary@hrblock.com.
WHAT IS THE COMPANY’S INTERNET ADDRESS?

The Company’s internet address is www.hrblock.com. The Company’s filings with the SEC are available free of charge via the “Investor Relations” link at this website (click on the “SEC Filings” link under the “Financial Info” tab),Company's Investor Relations page at https://investors.hrblock.com/financial-information/sec-filings, and may also be found at the SEC’s website, www.sec.gov.

The Board of Directors knows of no other matters which will be presented at the meeting, but if other matters do properly come before the meeting, it is intended that the persons named in the proxy will vote according to their best judgment.

 
By Order of the Board of Directors,
 

 
SCOTT W. ANDREASEN
 
Vice President and Secretary

Questions and Answers About the Annual Meeting and Voting | H&R Block 20192021 Proxy Statement 7066